We have lived here for the past 2 years. I will admit, the first year was OK, not great, but OK. We decided to...
We have lived here for the past 2 years. I will admit, the first year was OK, not great, but OK. We decided to renew our lease for the second year because of the location and it was an OK price for what we were getting. Before we renewed we told them that we would stay if there was a dog area going to be put in (fence). They accept pets but there is no place for them to run around. We have had every maintenance problem you could think of... drains, locks on doors, windows leaking, water coming through ceiling, roaches- the list goes on and on. They have been spraying our apartment every Friday for the last 3 months and still no change in the amount of bugs. They are on the walls, coming out of the outlets, in the main hallways and they aren't even close to being gone. You tell the new girl in the office, Miranda, about the problems and she does NOTHING about it. She seems nice at first until you have a problem, then she has a huge attitude. Our lease is up in December and we tried to go month to month just to get out of moving in the winter and were told to go online for pricing/renewal. I chose month to month, was sent the lease agreement and then Miranda wouldn't sign it (she also wouldn't tell me it was declined until I called her out on it). She hit us with an extra $150 per month surcharge even though that's not what it was online(I took screenshots). We also had a great deal of black mold in our bathrooms and coming out of our vents. When I spoke to her about it she said "black mold is rare and there is no way you could have it". Yet when we had our vents cleaned that was their main concern. If you frequently get mail to your house/packages don't bother coming here. They get dropped off at the leasing office (sometimes) and when you go to pick them up they closed early. We are constantly having to track our mail down or it gets lost/damaged. This property does not care about their tenants and instead of fixing the actual problem, they throw football parties. DO NOT LIVE HERE. people are walking away from signing because of their first impression of the buildings. WASTE OF ENERGY DEALING WITH THEM. No incentive to stay when we have all these problems and they are increasing rent.