Regency Lakeside Apartments

This is the absolute worst complex ever. I have had nothing but issues. It took over a year to have the entrance fixed, and...

This is the absolute worst complex ever. I have had nothing but issues. It took over a year to have the entrance fixed, and when my mother tried to switch apartments it was horrible. The staff is impossible to work with, and won't give a written confirmation. Asked for written confirmation because the verbal conformation was not valid. The apartment hallways smell terrible and the upkeep is nonexistent. My mom lives here because of the lake, I would do anything to get her out of this mess. I would suggest looking elsewhere.

David Gonzalez i agree with u my air conditioner is not good my light bill is $150-$160 a month maintenance is horrible someone try...

David Gonzalez i agree with u my air conditioner is not good my light bill is $150-$160 a month maintenance is horrible someone try to open my truck there is always a problem with the water they sht the water off since 7am is 4:50pm still waiting and there is no parking spot bcz some tenants decide not to use their garage so stay away from Regency Lakeside Apartments.

DON'T RENT HERE. The police are here several times a week. This isn't an exaggeration. This should be a public service announcement. Three cars...

DON'T RENT HERE. The police are here several times a week. This isn't an exaggeration. This should be a public service announcement. Three cars have been stolen and many others have been broken into in the three months I have lived here. Yes. You read that right. But it doesn't end there with Regency Lakeside. The property manager is rude, defensive, and utterly incompetent. She doesn't answer phone calls when you have issues; as evidenced when our door was broken and hanging off the hinge. It took a phone call to corporate to have her visit and acknowledge the issue. Please keep reading because the worst is yet to come. Yesterday, I went to the lobby to see what Morgan Properties was doing to resolve the REPEATED CAR BURGLARIES. Her answer: "It happens everywhere," and "Residents shouldn't leave their belongings out in the open." I repeat. This is not an exaggeration. After telling me that Morgan Properties would not invest in security systems or personnel, she said that they would be posting signs to warn residents about the recent burglary spree. Where were those signs the last three months? Even worse, WHERE ARE THOSE SIGNS TODAY??? It takes less than 30 minutes to print a sign and post it on every apartment entrance. Am I crazy for thinking this is inexcusable? This the most flagrant form of commercial negligence I have ever experienced. Here are a few other things you can expect if you rent here: 1. An extra $130-170 in utilities because the air conditioning infrastructure is outdated and insufficient. 2. A maintenance staff that has no choice but to throw its hands up when problems arise. 3. The staff will give you shopping carts to take your groceries up to your unit. The same shopping carts that maintenance uses to carry and throw away trash in. 4. A nice lake to look at. (there has to be something good.) I'm a millennial and I have never made a review online. I'm not exaggerating. This place is a joke. The property manager won't let you finish your sentences before stuffing words in your mouth when you complain. The only thing that keeps this place open is consumer apathy. I pray it stops today. Do yourself a favor and stay away until further notice. If Morgan Properties resolves these issue, I PROMISE TO WRITE A FOLLOW-UP REVIEW. The ball is in your court, Morgan Properties. Will you listen this time?

Do you want to stay with rats in apartment unit/lobby/garage? Do you want to stay with house flies in your unit/ or bats? Building...

Do you want to stay with rats in apartment unit/lobby/garage? Do you want to stay with house flies in your unit/ or bats? Building constructed in 1970's? You want to spend hours and hours working with maintenance people to fix oldest appliances? Do you want to save 20-30$/month by compromising all the above? just completed 10 months here by raising 11 maintenance requests. i am very unlucky and my lease just got renewed and i have to stay here because of that.Don't ask me how much they will change to break the lease ? that would be sad story. I just moved out and the staff squeezed $$$$ saying carpet damage charges.And my dear friends this they charged me after staying in same unit for 4 years . Stay away.

I DO NOT recommend this place to live. Way too many other choices to live in Omaha NE. Unfriendly, helpless staff & maintenance is...

I DO NOT recommend this place to live. Way too many other choices to live in Omaha NE. Unfriendly, helpless staff & maintenance is slooooooooow, not very knowledgeable and full of excuses why its not done. The only positive was living at Regency Lakeside Apartments, Trader Joe's was close by and the end of my lease term.

We lived here for a year. There is zero air circulation in the high-rise apartments due to the floor layout. We came home every...

We lived here for a year. There is zero air circulation in the high-rise apartments due to the floor layout. We came home every day to the stale smell of our neighbors cooking/hygiene/whatever. The gym was a joke with over half of the equipment not working for the entire time we were there. The staff do not seem checked in either. We were promised a phone for buzzing folks in but never received it. We were promised that the carpet would be shampooed before we moved in, but that never happened. We were told to paint the walls and do whatever we want to make it ours, yet when we moved out, they kept our deposit because we weren't allowed to paint the walls. There was a mold in our bathroom, so we requested new tile. They just laid the cheapest vinyl tile over the top of it(is that even legal?), but then a few weeks later they bought about a $10k golf cart for the staff to ride around in. The noise from the interstate is pretty bad, even in the buildings all the way on the other side of the lake. And when we moved out, they suddenly decided that they won't give you the elevator key anymore, making a slow process even slower (the elevators are maddeningly slow). They also wouldn't give us an extra key(and the doors lock automatically when you close them), they raised our rent after our 10 month lease was up, and there was lots of water coming in on the walls when there is a significant storm. The damage from that water intrusion was also held against us as a reason to keep our deposit even though it would be impossible for us to cause such a problem. Long story short, there are much nicer apartments for much less money. Don't be fooled by the Regency name. It's a dilapidated building that has only received minimal maintenance since it's construction in the 70s. The people that work there are checked out, which is just a sign of management not taking care of their employees in addition to not taking care of their tenants. It's just not worth your money.

I've been in these apartments for almost a year now and I'm coming to the end of my lease. These apartments would only be...

I've been in these apartments for almost a year now and I'm coming to the end of my lease. These apartments would only be worth the money if you manage to get one that's been renovated. The older apartments have numerous issues, and that in itself wouldn't be a problem if the maintenance staff bothered to help. When our AC wasn't working one of them literally lied to us about what was going on with it and did next to nothing to get it fixed, resulting in us paying outrageous AC bills while having never had a working unit! Not to mention out apartment has a serious mold problem. There's standing water in the sub-basement causing it. Never taken care of. It was so full of spiders and mold the Cox worker couldn't properly hook up out internet, resulting in a much spottier connection. The location is great, and the lake's beautiful. The only problem is there are so many geese that if you park outside your car will absolutely get hit with poop every single day, not to mention it's all over the sidewalks. I'm not blaming Regency for the birds of course, but they make absolutely no attempts to clean up after them. For a luxury apartment that makes outrageous amounts of money every month you'd think they could do SOMETHING about the state of the sidewalks. Parking is horrendous if you don't have a garage. (Only one allowed per unit, can't rent extras) It's constantly full on the weekends and you can sometimes expect to be parking pretty far away from your building. In conclusion; Regency is only worth it if you get a new apartment. If that's not available seriously don't bother. It's not worth the 1600~ for mold, shoddy appliances, outdated interiors, terrible parking, horrible maintenance and massive amounts of geese poop.

I know there are plenty of negative reviews and I can't speak for anyone other than myself so, I wont try to discredit any...

I know there are plenty of negative reviews and I can't speak for anyone other than myself so, I wont try to discredit any of those. I will say, it seems unfair that some reviews are "1 star" simply because they read someone else's negative reviews...give the place a chance or don't but, don't add to the fire unless you have legitimate, first hand experience. My experience with staff and management was always pleasant. Any concern or minor issue I had was addressed within a 24 hour period. The only real issue I had, that couldnt be easily addressed, was the thin walls in my particular unit. I was in an older building with somewhat noisy and inconsiderate neighbors but, management did talk to them for me. I did notice that the staff seems to be going through and upgrading some units, as tenants move out. They are also upgrading certain elements of the grounds, such as lighting. Admittedly, probably some things which are long over due but, the current staff has their hands full trying to correct issues handed off to them by virtue of being neglected for years prior. In short, my own experience was good...minus the thin walls. For the positive gains I can see, I would consider a new lease with them when I move back to the area.

Wow!, people couldn't have left any worse reviews. I'm just researching apts. in the area for a planned move. This was a classy place...

Wow!, people couldn't have left any worse reviews. I'm just researching apts. in the area for a planned move. This was a classy place in its day. Apparently that day has long past. The reviews caught my attention because most are articulate and informative. I'll have to keep looking further but I'd suggest to the owner, that they take care of the tenants that are still there. Good luck you'll need it.

Listen to these reviews, read all of them, believe them!!! I have lived in two cities and 6 apartments before this - these are...

Listen to these reviews, read all of them, believe them!!! I have lived in two cities and 6 apartments before this - these are the worst I've ever experienced. The inside of the apartments are really nice - but everything else is horrid. I have lived here for 3 months and have had about 4 things break. The office staff are disrespectful, passive, and unaware of their responsibilities. They feign knowledge of incidents when I can speak to the same office member about a problem 3 days in a row and they will pretend (yes all of them) that they don't know what we're talking about, who I am, or what is wrong with my apartment. When we moved in, the window was broken and they told us it would be replaced within a week of move in (we reserved the apartment 1-2 weeks before we moved in so they had additional time as well) - it took 6 weeks. Our bathroom vent fan was broken - this took 1 day to replace; NICE! Our AC unit broke after a week - we're not too picky, it's whatever, we put a maint. ticket in. They checked it out same day as call. However it was still broken the next day. After around 5 calls to the office (we aren't' sure anyone actually came in after the first 2 visits, they stopped fulfilling maintenance reports) they told us the AC worked just fine and there was nothing for them to fix. Our apartment is regularly 80 degrees if it is hotter than ... 85 degrees outside. It does shoot out cool air and only cools the apartment when it is colder outside. But our electric bill just arrived at $280. But wait, there's more! Coming home a month ago my new neighbor downstairs introduces himself and asks if we have any water leaks? I reply no. The following day he tells me maintenance checked his apartment out and my shower is leaking into his apartment. Ok. Sorry!!! **My neighbor** then tells me not to use my shower until they fix it. I received no call from the office and no notes or information of this. We weren't sure and used the shower for 2 more days until we called the office. They had no idea what we were talking about - but informed us to stop showering. 2 weeks (a week ago) into everyone being aware of the problem (and us sharing the 2nd bathroom shower), there was a note on the building door, "water shutoff tomorrow" blah blah blah. We assumed they fixed the issue and someone would be calling us shortly after to say we could shower again. Nope!! We have called 4 times to the office and had the same person (Samantha) 2 times (we have also gotten Sharon and 1 other). I have talked in person once to Samantha about this. They have no idea what we are talking about when we ask every single time. They ask us to submit a maintenance ticket every time and blow us off, in the politically correct way, after all. So thanks, but no thanks. The lease contract is extremely hard to break. For us, it would be around $4,500 to break the lease. There is mouse poop all over our deck constantly. The geese are kinda aggressive and the mile trail is poorly designed (it just stops and you have to deal with pissed off geese a lot). Our fridge is leaking tiny amounts of water and our food in the freezer always has a thin layer of water on it. The best appliance we have is a new(?) microwave. Just don't live here. You don't want these problems. You don't want these people. Spend the effort and keep looking elsewhere before you're committed to 12 months of this. I have 8 months to go. :(

I have had mold off and on for three years. I show the maint staff pictures of water damage in the master bathroom and...

I have had mold off and on for three years. I show the maint staff pictures of water damage in the master bathroom and still it doesn't get done. I told maint manager Pat that water is filling up in my dishwasher, sink, and utility room floor and his response is "tell the folks upstairs to not use so much soap" really? I have to purchase my own grass seed if I want grass outside my patio. and so on, and so on, and so on

Regency Apartments are very spacious, many with lovely views, great location. However, most of them are quite outdated and the management does nothing to...

Regency Apartments are very spacious, many with lovely views, great location. However, most of them are quite outdated and the management does nothing to update them. My biggest complaint by far is the customer service. The office staff is very unhelpful, in fact, often downright rude, and this has been consistent for the past 5 years. For upscale apartment living and the rent that comes with that, Morgan Properties needs to do a better job of hiring individuals with a desire to be courteous, helpful and cheerful. They also need to update the buildings and apartments.

I have lived here for about 7 or 8 months. In my building, they shut off the water at least twice a month for...

I have lived here for about 7 or 8 months. In my building, they shut off the water at least twice a month for "maintenance." They usually post a sign on the front door a few days prior as a warning. Today, however, I went to shower and get ready for work and found that I had NO WATER. There was no warning sign posted anywhere. The rent is way too much for things like this to happen. I called the office about this several times (10:30 am on a Thursday) and there was nobody answering the phones. It is almost 1pm and I have not received a call back after I left a message. Luckily, I have a shower at work but think of all the people that don't! Also, the master bedroom in my unit is FREEZING in the winter. The vents are positioned on the ceiling right by the windows so the hot air goes right out the window. They do take out the trash for you, which is nice, but they don't take all the trash. It is quiet, there are geese and ducks but there is goose poo ALL OVER the trail around the lake. EVERYWHERE. Not worth the money at all.

Do you want to stay with rats in apartment unit/lobby/garage? Do you want to stay with house flies in your unit/ or bats? You...

Do you want to stay with rats in apartment unit/lobby/garage? Do you want to stay with house flies in your unit/ or bats? You want to spend hours and hours working with maintenance people to fix oldest appliances? Do you want to save 20-30$/month by compromising all the above? just completed 10 months here by raising 11 maintenance requests. i am very unlucky and my lease just got renewed and i have to stay here because of that.Don't ask me how much they will change to break the lease ? that would be sad story.