I'm not even going to bother giving this apartment complex one star. It doesn't deserve it. For starters, I've lived here since June 5,...
I'm not even going to bother giving this apartment complex one star. It doesn't deserve it.
For starters, I've lived here since June 5, 2012 and have had NUMEROUS problems. The downstairs neighbor would wake me up in the middle of the night by slamming not only his outer door but his interior doors as well. This went on incessantly for four straight months with no letup (I've got the logs with dates and times to prove it). He lives alone!! Thanks to him, on top of an already serious (life threatening) medical issue, I now suffer from severe anxiety and insomnia.
Complaints about the problem would go unanswered and if they DID bother to get up from their desk and actually WORK like they're suppose to be doing, the problems continued and even worsened.
On top of that, the two separate neighbors opposite my apartment loved to get into arguments at all hours of the day and night. The previous neighbors, who were finally evicted for causing the disturbances, would yell at each other outside in the courtyard of the complex (I have audio of one of the fights recorded as evidence to support my claim), along with tossing heavy objects from their third floor balcony, slamming, banging, kicking and/or pounding on their door (just recently, this started at 10pm and lasted until around 4 in the morning with no let up). It made me feel as if I was paying rent to live on the set of the Jerry Springer show!
It got so bad that I ended up purchasing a small, outdoor security camera (which the corporate office was already made aware months before) to prove my case if I had to take "Brokeside Manor" and CSN Realty to court to have my rent placed in escrow.
As a matter of fact, one neighbor, who was finally evicted mid spring of 2013 once fought with whomever was living with her.. over how her Raman Noodles were cooked!!! Are you freaking kidding me???
Maintenance? Pfffttt... that's laughable!! I again had to threaten escrow if the repairs were not completed within 30 days. On one occasion, I had a 24 volt line running from the roof of my unit down the side of the building and INTO my living room through the window just to have A/C in September of 2012. It remained there until mid February of the following year!! I felt as though I had a clothesline in my apartment. It was embarrassing to say the least.
On the first day I moved in, I noticed my refrigerator (that they provided) was leaking so badly that I couldn't keep food on or IN the crisper because it would get ruined. It took them until early March to replace it!!
As far as insects, I have never had any issues, which is a complete shock considering everywhere you look outside, full bags of garbage are strewn in some places.
In short, they do NOT care about you. They only care about what they can GET from you (your money).
I also find it hilarious that they STILL advertise a pool here because it was filled in with concrete after someone defecated in the pool after it was opened in 2012.
As far as security guards roaming the grounds, there aren't any. Either they quit (who could blame them?) or Brokeside/CSN cancelled their contract.
Shop around.. look at other places BEFORE even considering moving here.