Hyperion

Do not waste your time or money on these small overpriced old apartments they have bugs ants roaches flies rats & mosquito's in them...

Do not waste your time or money on these small overpriced old apartments they have bugs ants roaches flies rats & mosquito's in them & rattle snakes on the property they have a small old stove that's half the size of a regular stove & a old refrigerator in them the stove & refrigerator is from the 1960's they are so old that they don't even make them no more the management & staff is terrible they can never keep the same management & staff they are always changing management & staff there its a guaranteed waste of time to even go look inside these small old overpriced apartments I would give a -0 star rating but the minimum star rating is 1 star & that's too high of a rating -0 star rating is the correct rating

Weve been at this same complex since November 2014, in a one bedroom apartment. The old management for the complex were extremely friendly and...

Weve been at this same complex since November 2014, in a one bedroom apartment. The old management for the complex were extremely friendly and helpful. If we ever had an issue, the maintenance team would come in a 24 hour period to fix any issues. We resigned our lease a year later to the same apartment. Staffing would come and go so there were always new people in the office. In winter of 2016 there was a huge cockroach infestation from a couple leaks in our neighbors downstairs. It took a couple months for them to come and check ours out. They came and cleared up with spraying. Since our family was growing we decided to stay in the same complex but in a 2 bedroom. This was in March of 2017. The first week I was in our new apartment, they called to see how the apartment was going, which was a bit suspicious about it. Later that month it rained and soon realized our roof by the entrance and fire place would leak. It happen just about every month since then. I would do a maintenance order just about every other month. Supposedly they hired four different roof contractors to fix the the roof throughout the year. In November I went into the office, realized there was a whole new management team. I went in and asked what was happening. The manager was extremely rude but told me that they would fix it. I gave them 14 days and went back and told me it got all fixed that day. They said they only had ONE maintenance man for the whole complex so they were backed up. Roofers came in that day and fixed it all. Fast forward to 12/6 it rained & snowed. AND GUESS WHAT ! The roof leaked !!! Went in and they told me they had knocked and no one answered but we were all there. I asked why I didnt get a phone call and her answered was, we knocked and no one answered I feel like they arent going do much because our lease ends in March. She said she would talk to her boss to see if we can terminate our contract much earlier ... we shall see what happens. Just be cautious and move in at your own risk. The location is great. But thats about it.

I wish I was able to give NO stars! I lived at Hyperion for 4 years. I will say the maintenance team is great!...

I wish I was able to give NO stars! I lived at Hyperion for 4 years. I will say the maintenance team is great! Management, Corporate, and everything else at Hyperion is awful. I had a major leak coming down my ceiling in my kitchen and bedroom for 2 days before the property manager handled the issue. I was out of town on vacation when the leak happened, thankfully my mother was there (on vacation waiting for me to get home), to clean up the water that poured down into my apartment for 2 days! I called the answering service NUMEROUS times and no one ever responded to me. Another tenant had to go into the upstairs neighbors unit and turn off her hot water heater. My air conditioning unit went out 6 times before they decided to replace it. The grounds are not kept up, dead grass everywhere, no sprinklers work, AC units have wires sticking out of them. Dog poop all over the property. Electrical outlets are turned off in units while people reside there to save the property money on their bills. Yes, they turn off outlets in your apartment because the wiring was done to where outlets that are on an outside wall are wired to the property's outside lights they the property pays for. I had to call 411 and file a complaint for them to be investigated for this. After 3 years of living there a new tenant moved in directly across from me. She used drugs in her apartment, had continuous domestic disputes with police visits several times. The tenant, her guests, and family would scream and yell at all hours of the night disturbing other tenants including myself. I talked to management about it and he, Joel, did nothing. I told Hyperion management I was fearful for my safety and scared. The tenant had pets that she did not notify management about and was never charged the proper fees which is against housing laws. After one night of police visiting this tenant, they took her into custody for suicide watch for yelling to police to shoot her at 2am during a weeknight. This is all going on right NEXT DOOR TO ME. The tenant returned a week later with several more people living in her apartment. Constant parties, drug use, illegal activities all while MANAGEMENT KNOWING!!!!!!!!!!!!!!!! I was finally forced to move after this tenant used drugs, put food in her stove, fell asleep, and almost burnt the apartment building down. Smoke alarms going off and yet she slept through the smoke and alarms. I was forced to call the fire department and they had to break down her door. After breaking down her door, smoke billowing out from her apartment, she stood there in shock, not knowing what was going on, alarms still going off! AGAIN, MANAGEMENT WAS TOLD AND NOTHING WAS DONE. Then management insinuated to this particular tenant that I had been complaining about her and then she threatened my safety. I was forced to move because of all of this. It cost me over $2000 in expenses to move that was completely unexpected but necessary for my safety. This tenant is still living at Hyperion while I had to move, a good resident, never paid rent late, or had any complaints or issues. I have called the Adara Corporate office NUMEROUS times with no response. Hyperion Apartments and Adara Properties do not care about the safety or well being of their tenants at all. On the front page of Adara Properties website is a mission statement stating how proud they are for providing their tenants a safe environment. Hyperion and Adara are negligent and allow tenants to reside in properties KNOWING illegal activities are going on. THIS IS MY EXPERIENCE AT HYPERION. Terrible place, terrible management, terrible corporate office. It's not a safe community, lots of crime, illegal drug use goes on, nothing is done for the safety of their tenants.

I tried to rent here (did application). The staff was very friendly, I was super pleased with their customer service. Bummed I couldn't live...

I tried to rent here (did application). The staff was very friendly, I was super pleased with their customer service. Bummed I couldn't live here, but it was worth a shot. Hopefully I can rent at their sister property.

Just moved in and I'm excited to see how well things will go! We worked with Mary, who was able to show us the...

Just moved in and I'm excited to see how well things will go! We worked with Mary, who was able to show us the apartment to which we ultimately moved. The price seems fair in comparison to other communities and offers nicer appliances, cabinets, and fixtures than cheaper locations, as well as more space. Mary and Joel (property manager) went above-and-beyond to get us moved in ASAP, including multiple phone calls and negotiations with the application review agency and they stayed past their office hours for us. I hope to continue to enjoy my stay here! :)

Lindsay and Joel are doing a great job! I've been here for about 7 months now & I've have a few issues but nothing...

Lindsay and Joel are doing a great job! I've been here for about 7 months now & I've have a few issues but nothing major. When I did have these minor problems, the management did everything in their power to make me happy.

I have lived here almost two years in two different units and I cannot WAIT to be out. The second unit was supposed to...

I have lived here almost two years in two different units and I cannot WAIT to be out. The second unit was supposed to have things fixed upon move in per manager's promise. Evening before my move in (everything was boxed up at my old unit), they said it wasn't ready and to hold off another week. I had to move in then as planned and they said the repairs would be fixed that week. Nine months later, I am leaving since they broke the contract. I have made numerous attempts to get things fixed with promising words and no actions. The AC is old and my bill is about $200 in the summer for a small apartment. The ceiling started with a small crack and slight leak. It now pours when raining outside, messed up the carpet leaving a musty smell and discoloration, the ceiling is about to collapse, and the paint is messed up from the water running down the wall. The rate was a little under $1000 for this falling apart complex.

I have recently moved into the Hyperion Apartments. I have been enjoying every minute of it. The Management has been very helpful and pleasing....

I have recently moved into the Hyperion Apartments. I have been enjoying every minute of it. The Management has been very helpful and pleasing. The Maintenence guys have been more than helpful to me. The staff made sure that my apartment was ready to be moved in and then some! The area in the complex that I am in is very quiet. Everyone has been very nice to me.

As soon as I realized Hyperion Apartments was owned by Adara, I knew I had made a huge mistake. A neighboring Adara property on...

As soon as I realized Hyperion Apartments was owned by Adara, I knew I had made a huge mistake. A neighboring Adara property on Horizon Hil Blvd is clearly neglected. My experience at Hyperion included a series of maintenance failures. Upon arrival, I requested replacement of the aged refrigerator because the rust inside was flaking onto the shelves, which never happened... and speaking of rust ...I was out of hot water twice before the manager agreed to replace the rusted out water heater. The "maintenance" man was unable to make an adjustment to afford me more than 5-minutes of hot water, therefore i adjusted.The first time I ran the dishwasher it flooded the kitchen. I became my own plumber because the toilet backed up on a regular basis. Yet another example of management negligence is failing to lock the outside fuse box. Any person of adult height could easily access the breaker, which happened on one morning leaving the building without electricity. The emergency response from maintenance was "I can be there in a few hours". I found the fuse box with a flashlight and threw the breaker myself. All of this and..... upon move-out, the management claims half my deposit for the carpet stains that were there when i moved in. The management/staff were consistently pleasant people subject to policy of the slum-lord, Adara Communities.