Prado Student Living

I have now lived at Prado for 2 years, the staff here feels like family from the front office crew to the maintenance. I...

I have now lived at Prado for 2 years, the staff here feels like family from the front office crew to the maintenance. I am now renewing for my 3rd year, so that should account for something right!? There aren't any typical issues as you would have with other complexes around the area. 10/10

Prado advertises that it is luxurious student housing and a safe place to live but they are the complete opposite. First of all, Prado...

Prado advertises that it is luxurious student housing and a safe place to live but they are the complete opposite. First of all, Prado is a DUMP. They give tours to families but only show them the pretty parts of Prado which is the office, room model and gym but they don't show them around to see how filthy it actually is. The hallways on every floor are BLACK. Trash everywhere, dog poop, you name it. They have maintenance for these types of thing but the maintenance people just walk around and jam out to music on their phone. I have put it maintenance requests at the front desk and the guy up there told me multiple times that they are going to get mad because they aren't going to wanna go up and do the request. I have spoken to one of the manager's Hana Thai who i spent an hour on the phone talking to her about the hallways, painted parking numbers, etc. She simply said it was not in their budget but they are trying to work on the issues. That was back in september, october. It is now July and not one thing has been done. She said they don't have the budget for hall cleaning, etc but they have it in their budget to throw these wild parties at the pool with alcohol, food, etc and a machine that also gives away money. It makes no sense. At the of these parties when we first moved in someone hit my roommates car and since they don't have cameras they didn't do a thing about it. Her dad wrote them a long letter talking about the accident and seeing what they could do and the managers never responded. The other day at their "Glow Party" my roommate was about to leave to go out and when she opened the door this drunk guy pushed her in and was saying our apartment was HIS. She tried to tell him no and push him out but he made his way in and Her and my other three roommates locked themselves in a room and called the police. I was in my room when my roommate called me to tell me that someone was in our apartment and i could hear him walking around. He left about a minute or two later and then the cops showed up. They took down a report and the managers came and only the manager Jasmine seemed concerned. Hana was just staring at us. I went into the office yesterday to see if they had any updates on the guy but the managers were not in the office. They have these parities and have police come and cover the pool area but it is an apartment complex and they need security to be talking around the complex to prevent these things from happening. This situation could've been much worse and they don't even seem to care about what happened. We have had issues and have brought it up to their attention and they have done nothing about any of them. Prado is definitely not a cheap place to live and now we don't even feel safe and no longer want to live here. I would not recommend Prado to anyone!!

Prado is a good student living complex. Lived here for 3 years and no real complaints. When you sign up for student living you...

Prado is a good student living complex. Lived here for 3 years and no real complaints. When you sign up for student living you know what youre getting yourself into (Late night noise, Messy common areas, dumb policies, etc...) that being said, Prado is the best student living complex. Nicest stuff by far compared to the other student living complexes. If you dont want to deal with the negatives consider somewhere else thats not student living. All in all Prado is one of the best places you can live without getting a normal apartment/leasing a house.

Don't get me wrong. If you have money to spend, and you're smart about negotiating prices and reading contracts, it's a good place to...

Don't get me wrong. If you have money to spend, and you're smart about negotiating prices and reading contracts, it's a good place to live. However, the leasing staff uses predatory practices to squeeze as much money out of the residents as possible. They falsely advertise the amount of rooms left for your preferred apartment space so you're more likely to sign sooner, they don't tell anybody to read the terms of agreement before signing, and once you sign, there's no way to cancel after 48 hours, even if it's months before your lease officially begins. That being said, most of the staff are courteous and kind, the internet is fast, and it has great furnishings. My advice? Sign here if you want a good living experience (minus the incredibly dirty hallways & stairwells) and you have a lot of money you'd like to spend. Otherwise, seek somewhere else.

I spent my freshman year of college at Prado Student Living. I heard from many of my friends that this was the best apartment...

I spent my freshman year of college at Prado Student Living. I heard from many of my friends that this was the best apartment complex to stay at. I had very high expectations coming into my stay, and needless to say they were exceeded. The staff here is impeccable in every aspect of management. From mail service to maintenance, they outperformed their competitors. They even impressed my parents due to the affordable cost of living and amenities. If anyone is trying to stay at an apartment close to UTSA, this is the place to stay.

So glad we chose our daughter to live here, after seeing all the things they do for the kids it really makes me feel...

So glad we chose our daughter to live here, after seeing all the things they do for the kids it really makes me feel at ease knowing she is safe.

Hana Thai helped me out in the front office, shes one of the managers apparently but she looks so young, but dont let those...

Hana Thai helped me out in the front office, shes one of the managers apparently but she looks so young, but dont let those good looks fool you cause she was good with not letting me get that discount, i still signed tho cause she was nice but shes taken so i guess its just looking at her through the glass for me #sadface

I wish I could give a 0 Star. I have never seen such horrible apartment conditions. Water constantly running, it is so dirty that...

I wish I could give a 0 Star. I have never seen such horrible apartment conditions. Water constantly running, it is so dirty that your shoes literally become black after a walk from your car to the hallway, the staff is not helpful at all and if you have concerns or questions you are guaranteed to not get a response. They have no idea how to clean or manage cleaning my apartment was so disgusting when I walked in the door my parents were mortified by the disgust. There was trash everywhere, drug paraphernalia, the carpets are absolutely disgusting, and also used alcohol bottles everywhere. I cannot express enough my advice to not live here. They also have several issues with parking and have no idea the difference between reserved and not reserved, either way youll probably have a chance of getting towed. In addition, there is barely hot water and the water constantly runs. The day I moved in two of my roommates moved out. Luckily I was able to move out after two weeks when I found a much better place to live. Some other issues were the gate clicker not working ever, the door lock had so many problems you can barely even get into your apartment. Overall there are just no words to describe the pitiful conditions of the Prado, I am very happy now living elsewhere.

Let me start of by saying...DO NOT SIGN A LEASE HERE UNDER ANY CIRCUMSTANCES. This place is run by students who just parrot what...

Let me start of by saying...DO NOT SIGN A LEASE HERE UNDER ANY CIRCUMSTANCES. This place is run by students who just parrot what the one adult in charge of the place tells them. I signed my lease for this year because I was told that my rent would go up significantly if I waited. Come to find out from my roommates that they waited until a month before their leases ended and their rent got reduced! They got a price reduction because there was a special that if 3 students in the apartment resigned their leases their rent would go down, and they were told that I had already resigned and we would all 3 get the deal. I go down to talk to Hana and she refuses to give me the deal because I didn't sign during the special, even though my roommates would not have gotten the discount without me! Prado operates using sneaky tactics and I strongly recommend you live anywhere else. Not to mention everything in the apartments is always breaking and it takes a few days and calls for maintenance to show up. The halls are littered with trash and broken glass and covered in dog poop and pee. This place could not be further from luxury student living. I regret not listening to the bad reviews that were posted before I signed my first lease. Please if you are reading this and want to move here do yourself a solid and DON'T. They prey on inexperienced college students who don't know any better. I have learned my lesson and WILL NOT BE SIGNING AGAIN.

Good student living granite countertops, large rooms. Usually noisy at night. Close to campus and food. Does not have a shuttle service to school...

Good student living granite countertops, large rooms. Usually noisy at night. Close to campus and food. Does not have a shuttle service to school so you have to walk across 2 busy roads. Management is good and will take care of you well if there happens to be any issues. I had a few issues but were all resolved quickly.

If I could, I would give prado negative stars. There is always dog feces everywhere. Many of the residents don't have their dogs on...

If I could, I would give prado negative stars. There is always dog feces everywhere. Many of the residents don't have their dogs on a leash which can be very dangerous, someone was already bitten by a dog that was off its leash. The hallways are always dirty (vomit, beer bottles, trash) and no one cleans them. There aren't many fire extinguishers on the 3rd floor. Management will look for a reason to fine you. No one cleans up after themselves when going to the pool. There is no security, if you get locked out of your apartment good luck if the office isn't open the curtsey officer takes hours to respond to your call. Management is extremely rude and when need help with maintenance the order takes a little more than a week to get the problem fixed. The walls in the units get dirty easily and are paper thin you can here your roommates or neighbors conversation. There is no working elevator near the garage you have to walk to the opposite side of the building. The garage doors on the third floor do not lock. No doors lock around the building so anyone can come into the building. There has been several incidents where people break into the garage and vandalize the complex and residents cars. Visitors vandalize a lot by making holes or breaking signs off of walls on hallways. Would not recommend a friend to live here.

This is scam place for young college and innocent student. All of young friends, you have to take care and watch out. I was...

This is scam place for young college and innocent student. All of young friends, you have to take care and watch out. I was the one of victim scam, since I didnt sign any contract or live in this place. Im not a student too. Last month Jan-17, I came to San Antonio to help my young sister friend for moving out her personal stuff and check for the cancel contract fee since her visa had some troubles and issues, she couldnt come to US anymore. This things I already told and explained with the Leasing Manager- his name Dylan Castro, he wanted to trap and game me like guarantor, I told him that I was the sister friend for emergency contact in US only and mentioned I didnt sign any contract with this apt or cosign anything with her (as knew she was over 21) and Im not her guarantor, just friend. I told him I came to help her move out and she agreed to make payment for cancel the contract include everything. Then he calculated and came up with the number $1400 for cancel the contract with everything, she agreed to make payment, and we did for the transaction payment at that time. Before leaving, I also reminded him please dont bother me anymore because I didnt want to involve this things. He said everything alright. Now, Feb-17, their finance dept. / bookkeeper her name: Hana Thai contact me - and asked me had to pay back for the cleaning apt, painting room and replace mirror. What do you think when you do business with someone? Then trapped the others (like your friend or your relatives) to pay back the things that not involve. Is this a scam or fraud business/company? I dont know why those people try to scam me for the money, thats totally unbelievable. The importance things that I want to let all young and innocent college students (local and international) had to be careful when to make decisions rent this apartment since this place is so dirty, small and the rent too expensive. At the time moving out last month, on the phoned from oversea I also told young sis friend why she rented and lived in the dirty room and place. She said they told her that the only room they had. They didnt clean since beginning when she moved in. Is this a scam why they treated the young and innocent student like this, then they tried to scam me to ask me pay for cleaning, painting and mirror replace that all happened before. Im out of this things and didnt involve any business or rent to this place. This is fraud and scam to me for money.

If you are a student and you don't live here... you don't know what you're missing. Prado staff and the manager are 5*** for...

If you are a student and you don't live here... you don't know what you're missing. Prado staff and the manager are 5*** for sure! If you want to work hard,...

Prado should definitly be your top choice. To begin ,the apartments themselves are pretty spacious. They have a walk in closet, a beautiful marble...

Prado should definitly be your top choice. To begin ,the apartments themselves are pretty spacious. They have a walk in closet, a beautiful marble island, the patio is huge, and to top it all off it is furnished and includes a washer and dryer. They have a small, but nice work out room and the study rooms offer a great environment. The "lobby' is super cute and stylish, usually quiet so it could also be a great place to sit and read. The staff are friendly and always willing to help. I definitely recommend living at Prado.

Prado is the best kept apartment complex around UTSA. Its really clean and it has a lot of amenities like study rooms and a...

Prado is the best kept apartment complex around UTSA. Its really clean and it has a lot of amenities like study rooms and a nice pool. It's located right across from campus so you can walk to campus. Parking is in a garage so you don't have to worry about hail damage and stuff like that. Plus there's a coffee shop and a pita pit right next to prado. The people that work there are super nice and they always try their best to help you.

I've been a resident for 3 years now, going back to the construction days, Its been amazing to see the placed finished and bustling....

I've been a resident for 3 years now, going back to the construction days, Its been amazing to see the placed finished and bustling. The maintenance guys are beyond cool and are quick to fix anything (I probably owe those guys a beer or two), Management is really understanding and is helpful with literally EVERYTHING. The furniture is great and TV programming is great enough to where you're never bored. Weight room is one of the best of all the student living complexes, and you'll thank Jesus, Mary and Joseph you signed with Prado next time it HAILS! For real saved me 2,000$ in car repairs by having a garage to park in. Self Locking doors make sure random sketchy people don't roam around too freely, and I get to walk to the Rec to catch a workout or i can walk to the bus route to catch a quick ride to class. Would definitely resign if i wasn't graduating this semester!

I have lived at several student living apartments around UTSA while attending, and can say Prado is the most comfortable and stylish apartments! My...

I have lived at several student living apartments around UTSA while attending, and can say Prado is the most comfortable and stylish apartments! My apartment is fully furnished and including a queen sized bed. I love it. To top it off, I can either watch HBO on the free 50" TV in my living room, or catch a Spurs game in the beautiful clubhouse. If you are looking for a great place to stay at UTSA, these guys are who you want stop by and see!

Pleased to strongly recommend Prado Student Living to any parent looking for a safe, well built, and maintained apartment for their UTSA bound student....

Pleased to strongly recommend Prado Student Living to any parent looking for a safe, well built, and maintained apartment for their UTSA bound student. My step daughter has happily resided at Prado since it was first open for occupancy. Moreover, she enjoys all the amenities Prado has to offer, and its close proximity to the UTSA campus. Any other choice for residence would most likely be the wrong one. 5-Star w/out reservations or regrets!!

The location of Prado is great because it is directly across the street from campus. it is also next to a gas station, a...

The location of Prado is great because it is directly across the street from campus. it is also next to a gas station, a barber shop, and pita pit. The rooms are all decently sized with a big main area. It also offers the most parking out of all student living around campus.

Beautiful apartment, great area and amazing staff! Being so close to UTSA, helps the commute so much easier! Apartments are amazing size and good...

Beautiful apartment, great area and amazing staff! Being so close to UTSA, helps the commute so much easier! Apartments are amazing size and good space, not little. The staff are so incredibly helpful with any and all questions. Although, I have not had any problems in my apartment, I know they would get it fixed immediately.

Okay, so they kind of lie to you when you first tour Prado. They talk it up so much. For instance, the clubhouse here...

Okay, so they kind of lie to you when you first tour Prado. They talk it up so much. For instance, the clubhouse here is beautiful and probably the only thing built correctly here. The gym is convenient but small and you could almost touch the ceiling in the gym. Their study rooms are okay, but if you need peace and quiet they're holes in the wall, so you can here everything that the people next to you are saying. The hallways outside the rooms are gross. You can hear EVERYTHING that goes on in your apartment. Some rooms differ in size so you could be paying the same amount as someone with a bigger room. The appliances are stainless steel, but they are crappy appliances. I toured much bigger rooms with the same amenities as Prado and they had way cheaper prices. My tub's faucet leaks and the toilets flush weird and not everyone's rooms are the same temperature. The smoke detectors are also really sensitive. I think it's okay to live here if you want to be close to campus and you have extra money lying around, but overall it's not a great place to live. The worst part of everything is that the whole entire building wasn't built correctly, so nothing works right and most of the time you'll get screwed over. But, if you chose to live here, then request a room FAR AWAY from the pool b/c there is music blaring every single night.

Great site with great living experience! Iknow for a fact I chose the right place to stay at. Excited to say I'm more than...

Great site with great living experience! Iknow for a fact I chose the right place to stay at. Excited to say I'm more than happy to live here with my...

Love love love the location! It's nice to be open the patio doors on saturdays and sundays when the weather is nice and enjoy...

Love love love the location! It's nice to be open the patio doors on saturdays and sundays when the weather is nice and enjoy the breeze and music from the...

I am not happy right now with this complex. I am paying money for my son's living quarters so he can attend UTSA--but I...

I am not happy right now with this complex. I am paying money for my son's living quarters so he can attend UTSA--but I am paying for amenities that my son cannot have access to!!! Is there something that can be done here??

There's a bat in my room. I live on the sixth floor so I'm pretty sure it did come through somewhere on top. Bats...

There's a bat in my room. I live on the sixth floor so I'm pretty sure it did come through somewhere on top. Bats don't come in through the window or doors. All that they did what wish me luck with my situation. They couldn't help me. Wow. And this situation is just the cherry on top, everything else sucks.

Very unorganized and no amenities you can literally hear everything through the walls. Things are suppose to be brand new yet already having problems...

Very unorganized and no amenities you can literally hear everything through the walls. Things are suppose to be brand new yet already having problems with them not working. There's no club house and construction is still going on which you can hear outside your window

I love living here. It is nice and cozy and I love the upgraded amenities inside the apartment. I cannot wait to see what...

I love living here. It is nice and cozy and I love the upgraded amenities inside the apartment. I cannot wait to see what the clubhouse and swimming pool look like when they are finished.

Basically they Lie Lie and Lie. Nothing is finished and they keep saying next month the elevator will be done and next month the...

Basically they Lie Lie and Lie. Nothing is finished and they keep saying next month the elevator will be done and next month the pool will be done and next month the gym. Paying full price for NO amenities. Everyday have to walk 4 flights of stairs and that's not easy with a bunch of groceries. The staff never knows anything and are very unorganized. They are trying so hard to make the place outside look nice (grass and trees) rather than fixing the elevator for their existing residents. When you want to get a lower rate they say "oh well you can opt out of your lease." Only reason I know people won't opt out because they don't want to take all their crap up and down the stairs again to move. This place has so much potential, but they are not there yet. I would wait until the apartments are completely finish to consider signing a lease. Don't fall into their web of lies.