River House

My husband and I have lived at River House for almost two years now, and we absolutely love it here! We lived in a...

My husband and I have lived at River House for almost two years now, and we absolutely love it here! We lived in a one bedroom for the first year, and after finding out we were having a baby, moved into a two bedroom. Both have so much space and storage! I cannot say enough good things about the office staff! Everyone is so helpful, and friendly. You could even say that weve become friends! Maintenance is very prompt, and friendly as well. Every building has an elevator, which made it so much easier when moving. I also love that you need a door code to get into the building, I feel a lot safer when Im at home alone. Ive never had an issue with parking, Ive always found a good spot. The view at the pool is beautiful, which you can also see from the fitness center. During the winter storms, the parking lot was cleared very quickly, and some of the office staff even helped pull residents cars from the snow! Also, the parking lot never floods.

We have lived here for 2 years now and are glad to say our lease is finally up and we will not be renewing....

We have lived here for 2 years now and are glad to say our lease is finally up and we will not be renewing. 1st year was great awesome staff, quick maintanence repairs etc. Pool heater is always broken so not really a year round pool if you even wanted to go swim. Never any parking available being a resident and having to hunt for parking a building or two down from where you live is ridiculous or having to park in visitor parking is ridiculous. We have had issues with cockroaches all of a sudden appearing which is disguistingly disturbing. We had water bugs as well that are so gross crawling tje walls they come spray and then they come back anyways. The front gate is always broken and takes them forever to get the gate fixed. Maintanence has still not fixed our spare shower that has the wall falling out from under the shower head that they continue to try to patch instead of fixing and water and mold is being trapped behind the wall it smells to use that bathroom at all. People with animals dont clean up after themselves and leave there dogs poop in the stairwells. Not a happy tenant. Would not recommend anyone stay here especially for the expensive rates that rise every year you stay instead of decreasing for you staying and being a loyal tenant. Good Luck.

Lived here for a little over a year and loved it. Great location, close to base, and close to downtown Norfolk. It never felt...

Lived here for a little over a year and loved it. Great location, close to base, and close to downtown Norfolk. It never felt like a hassle to get anywhere in Norfolk, and everything is a cheap uber ride away if you don't want to drive. The apartments were beautiful; I loved having people over. The neighbors were all nice and respectful, and the amenities the complex offered were great! The complex either had very thick walls, or the neighbors were very quiet because I rarely heard any noise from any of the apartments. I loved checking out the kayaks and paddling around the river (free entertainment for a few hours!). Also loved my view of the water. 10/10 would live here again!

To be honest, this is one of the nicest places I have ever lived. The staff is always friendly and very approachable. Maintenance responds...

To be honest, this is one of the nicest places I have ever lived. The staff is always friendly and very approachable. Maintenance responds quickly and works efficiently. The view is amazing! watching the sunset over the water everyday is a dream. If you are an active person they have kayaks, bikes and paddle boards you can take out at no cost! The pool is heated so it is open all year long. I never used it in the winter,but I have been out there sun bathing on those rare hot April days, when nobody else's pools are open. I would definitely recommend this apartment complex to anyone wanting be close to the action. You can bike just about anywhere shops,grocery store, bars, mall and to ODU. Just to comment on some of the negative reviews listed: I have never had a bug problem. You may see a water bug every once in awhile. However you will not escape those in Hampton roads since we live by the water. There is a lot of parking and it is free. A lot of places in downtown are will charge you extra to park. The parking lot also does not flood. Being right off Llewellyn Ave flooding was a concern of mine, but even during hurricane Matthew the lot stayed dry where as other complexs were not so luck. The spots are smaller ,however, if you do not park like a jerk you shouldn't have a problem with doors being banged. I have noticed complaints about crimes. Well that is out of an apartment complexs control. It is still located in Norfolk. However, they take all necesssary precautions to insure a secure property. It is gated and protrolled regularly. If you use common sense, such as locking your door, you shouldn't have much a problem. Overall, this is wonderful place to call home.

We lived at Riverhouse for a year and we loved it. We took advantage of the pool, the kayaks and the gym every chance...

We lived at Riverhouse for a year and we loved it. We took advantage of the pool, the kayaks and the gym every chance we got. The Office Staff and Maintenance Staff go above and beyond and always knew exactly who we were when we walked in. They become more of friends to us than employees of Franklin Johnson and nothing was ever a burden or hassle. They were always upbeat and willing to go the extra mile to make sure everything was perfect in our apartment.

I lived in this apartment for 3 years and am leaving. The front staff and maintenance are approachable and helpful. The space is fine...

I lived in this apartment for 3 years and am leaving. The front staff and maintenance are approachable and helpful. The space is fine and could be overpriced. You get access to the business center, fitness room, and pool area. The location is okay but we never walked outside the community when it is dark and rarely did so within this neighborhood. I have seen their management and maintenance become poorer since I moved in three years ago. Email responses from the staff became sporadic, a door that should be accessible by a key fob is often left broken and sometimes open insecurely, and power goes out more frequently than I expected. Overall, I have enjoyed staying here but there are things that I wish they improve.

READ BEFORE SIGNING! I have lived at Riverhouse apartments for six months now and I could not be happier to say I am leaving....

READ BEFORE SIGNING! I have lived at Riverhouse apartments for six months now and I could not be happier to say I am leaving. The tenant who lives in Building 4243, APT 205 has two obnoxious children nearly every day of the week running around non-stop for hours (it is VERY loud and you can throw the friendly neighbor thing out of the window because this tenant is very rude and condescending). After 5-6 calls to the Riverhouse personal security firm and 3-4 meetings/calls to the front desk, I was told the noise is "normal walking noise" and there is nothing they can do about it. Not being able to tolerate it anymore, I decided to stay at a friends house at least 2-3 nights of the week (for the last 4 months) so I did not have to listen to it. The staff was never rude to me, however, they did not take my MULTIPLE complaints seriously. The apartments are not bad but outdated and expensive compared to what you can get elsewhere. Please shop around, but if you decide to rent here DO NOT allow them to put you in Building 4243, APT 105. Also, I am sure there are parking space regulations but the spaces are unreasonably small and this is a continued complaint. Try for yourself and park in a space in-between two cars. One last thing, if you read all the negative comments about this place, take a look at their feedback and tell me what it solves. In addition, at the end of every review people are told "we will contact you soon"...Never once got a call.

I lived here for about a year and liked it. The rooms are nice and have newish interiors and the amenities are pretty good...

I lived here for about a year and liked it. The rooms are nice and have newish interiors and the amenities are pretty good too: nice workout room and a nice pool. The surrounding neighborhoods are okay (not the best), but there are worse places in Norfolk to live. Parking inside the compound can sometimes get pretty full on the weekends.

I have lived here for a year and I can say that all is great here! The staff is great and has made me...

I have lived here for a year and I can say that all is great here! The staff is great and has made me feel very welcome. I enjoy my apartment and the amenities in the community. The proximity to base and downtown is quick and easy. The view from my apartment is beautiful and the sunsets are spectacular. Pool and gym are great when I have time off of work. Honestly, I have no complaints here and am happy with my choice to live at River House!

We have lived here for three years and this place has gone to the dumps. Crime has increased, cars have been broken into multiple...

We have lived here for three years and this place has gone to the dumps. Crime has increased, cars have been broken into multiple times, shattered windows, etc. The people above us smoke pot on their balcony and nothing has been done about that either. There are no security cameras anywhere and the lights in the parking lot are always going out or off. The parking stalls are extremely small, so you can expect huge dings in your door from people being careless. The people in the office have completely changed over the past year. They complain and give you notices about everything they can find to pick on and are quick to stack on penalties for no reason. I feel like I get a notice on my door every other day. When we moved in we were told the pool area is open 7 days a week which they recently changed and the grills are never accessible because they lock the gate at 7 o'clock. I've noticed an increase in roaches as well around the property and on our balcony. The maintenance men, although nice, come in all the time with very little notice and leave your doors hanging wide open. I would NOT recommend giving them your money. Although the apartments are new and nice, it's way too expensive for what you're getting. I am terrified to move out, because I've heard they charge you an arm and a leg no matter how well you clean your apartment.

I moved in here mid-June of this year (2016), and thus far I have no complaints. When we first moved in, we had a...

I moved in here mid-June of this year (2016), and thus far I have no complaints. When we first moved in, we had a few minor issues in the apartment that were taken care of almost immediately. The maintenance staff is incredible, and they are very friendly. The office staff are equally friendly and very helpful. They are always ready to answer questions and help in any way they can. I was a little bit worried about the parking lot flooding with some of the recent storms this summer and being right on the Lafayette River, however it was a non issue. Some of the other apartment complexes in the area had residents cars under water during the same storm. Literally the only negative I could think of at this point is that the elevators are a bit slow.

Marc and I have been living at River House since mid June, and absolutely love it. We find that the community is very safe...

Marc and I have been living at River House since mid June, and absolutely love it. We find that the community is very safe (it is gated starting at 6pm), and that the staff here are very friendly and helpful when it comes to maintenance issues. When we first moved in, we had some minor issues that were taken care of within that day. In regards to the actual facility, our apartment is very nice. Kitchen is fully equipped for us with plenty of counter space, and washer and dryer are awesome. We enjoy our porch overlooking the river as well. There is ample space for your towels, sheets, etc. We also enjoy the fact that everything is very modern and they maintain the apartments nicely. The gym has all you need as well as the pool (it lights up at night). The events they put on are engaging and you can tell they really care about us. Parking is good, and it is not assigned. This complex is located in a great area as we are near downtown Norfolk, and 21st street with PLENTY to do- restaurants, bars, mall, etc. Overall, we are so happy here and plan on staying for a while.

Apartment was nice sized and in a great location for school and working in VA beach, a lot of room to walk your dogs,...

Apartment was nice sized and in a great location for school and working in VA beach, a lot of room to walk your dogs, nice pool and view from the pool, and the staff was friendly. The problems we had were the parking is very limited and the spots are VERY small my car got hit a few times from other peoples doors nothing major, and before moving out we cleaned the apartment very good did everything on their checklist and still got billed a lot of money for the most random stuff because they felt we didn't clean well enough.