Hawthorne At New Centre

Take it from me...Do NOT live here. This place is the dirtiest apartment complex I have ever lived in and management does nothing about...

Take it from me...Do NOT live here. This place is the dirtiest apartment complex I have ever lived in and management does nothing about the appearance. Bugs are everywhere. They allow residents who look like they are coming straight from jail (nice ankle bracelet bro) who have absolutely no respect for others. None of the equipment they advertise works when you want to use it. Yeah, the pictures on the internet look great until you realize they put you in the apartment that they did the LEAST amount of renovations on. I have never been so disappointed in a facility than this one. If you want to be proud of where you live, do not choose this complex. :)

These apartments are actually good. They take good care of their residents and keep the grounds quiet and clean. They are respectful and demand...

These apartments are actually good. They take good care of their residents and keep the grounds quiet and clean. They are respectful and demand that the residents show the same respect for their neighbors. Very well managed place.

I have never regretted anything as much as I regret living in Hawthorne because how the management has personally made me living there such...

I have never regretted anything as much as I regret living in Hawthorne because how the management has personally made me living there such a complete nightmare. The only good thing about this place is the parking. It has the potential to be a really wonderful place but it isn't and that is completely the fault of the management. I am pretty understanding, as I have been for seven months of living here. However, I was told the roaches would be taken care of since the day I moved in. They 'didn't receive" our written complaints, and in person they said "yeah the office gets roaches too". When they finally barged into the apartment without permission after only knocking like twice and no notification, we were told it was our fault because of the condition our apartment was in. I have attached pictures of our apartment to show you what nonsense that is. Also, I will post a picture of the roach situation. Please note this sticky trap was the only thing they gave us for the roaches in addition to lying to us about doing sprays and charging us for it. This trap was also filled to this point within a few days of having it. I will have to throw away all of my personal appliances, as they are infested with roaches. The only thing they have ever been on top of is fees. However, I argue, that maybe instead of worrying about my emotional support animal and telling me that having him is a "privilege" and demanding my therapist produce a letter immediately so I don't get fined (which she can't do) why don't you prioritize anything else? Maybe you should make the walls more sound proof so I don't have to listen to you gossiping about residents and smoking outside of my complex all day, specifically while I'm trying to sleep. Or you could get rid of the roaches. Or you could actually fix my smoke alarm which has been broken and "fixed" except not fixed for months. Hope we don't have a fire! Maybe you could tow the obviously abandoned car that has been there since I have moved in. Maybe you could fix our fridge that leaks and ruins whatever food the roaches haven't already ruined. Maybe instead of ripping out grass (like the dogs love and prefer) and spending all this time and money replacing it with mulch (which I have only ever seen dogs eat) you could provide them some water or something. Maybe you could ensure more safety precautions so I'm not attacked by a loose pitbull again. Or am not harassed by men when I go for a walk during the day. Maybe you could spend money on pest control or functional laundry facilities instead of making your office look like a museum. Maybe you could notify me when you change the locks on the laundry room so I don't carry all my stuff down there just to find out I don't have the right key. Can't wait to get rid of everything I own because they have infested all of my electronics and appliances! Thanks Hawthorne!

This is the worst experience I have ever had with an apartment complex. I live in a classic apartment and it is not worth...

This is the worst experience I have ever had with an apartment complex. I live in a classic apartment and it is not worth the amount that I am paying for. I pay almost $500 (not including cable/wifi and electric) and it is $500 too much. They should be paying my roommate and I to be living here. It is old and gross. It is INFESTED with cockroaches. Everywhere in the kitchen, cabinets, living room, bedrooms, bathrooms. There is no where you can go without seeing cockroaches. The only place I feel safe leaving my food is in the fridge. Ill leave my drink sitting for a few minutes and come back to a cockroach in it. They love being in the dishwasher as well. I am embarrassed to live here and dont even want to invite anyone over. The staff have not done anything productive about it. I have complained several times to them. Only Mark has ever tried to help my roommate and I in any way. The rest are are rude and condescending. They have the nerve to say that my apartment is unsanitary in general when the cockroaches are making it that way. They are 100% focused on making money when they should be concerned about the customers concerns and horrible living situations.

I have never regretted anything more than living at Hawthorne new centre. If youre thinking of living here-dont! The rent is super overpriced for...

I have never regretted anything more than living at Hawthorne new centre. If youre thinking of living here-dont! The rent is super overpriced for the tiny apartment youre getting. Then, the problems youre going to get living here are unheard of. There are often stenches that they refuse to fix and make false claims about what theyre able to do and having done it, theres construction being done 24/7 so you wont sleep or get work done, not to mention the roaches! The roaches are the worst part, besides the management. I have been contacting them about roaches since the day we moved in and have gotten nothing in response. They claim they will come and they do not. And honestly, Ive been pretty tolerant of it. But for as hard as I work to make the place habitable and clean in every other way and them claim its our fault? Thats a joke. Its your responsibility to make the place habitable and you obviously never took the time to take care of the problem before I moved in. I have never been treated so incredibly poorly by a business, particularly not one Im living in, until now. Then you have the audacity to charge me extra fees and get an attitude about it. I hope no one ever gets tricked by this apartment complex seeming nice as i did. I wouldnt wish that upon anyone. Do yourself a favor and live anywhere else. I will say Mark from the office is incredibly kind however I do not feel the same about Carrie and Kaitlin, who are really incredibly rude. I hope your moral bankruptcy stops here.