Country Ridge Townhomes

I lived at Country Ridge for a few years. The pictures they post on their website and on other rental websites are incredibly deceiving....

I lived at Country Ridge for a few years. The pictures they post on their website and on other rental websites are incredibly deceiving. The details inside of the townhomes are so awful it should be an embarrassment to the company, but they dont care. There is missing trim base boards, insulation hanging from the ceiling in the basement, water stains on the wall in the basement from where it continues to leak and nothing is done. When the painters come in to paint after a tenant leaves, they do the most unprofessional job ever. Towel bars have paint on them, door hinges, door knobs, caulking around sinks and tubs etc. Its as if they hired an amateur to paint. There was painting peeling off the wall near the furnace ducts. When I called for it to be taken care of since they need to use heat resistant paint, the maintenance guy (Dustin) said the townhomes are grandfathered in so they dont have to take care of that. I had a gas leak at night and I called the maintenance, the on call person was from another rental subdivision. He kept asking me what we should do. He was hesitant to come to the complex. Consumers notified the residents and not the manager on duty. I put a work order in to have the handle replaced on the back sliding door. When I came back home (after having surgery) I saw that the maintenance guy had taken down my curtains. There was no reason he had to take the curtains down to replace that handled and there was no way I could put them back up. The office still never said why he did it. Another time my basement drain was backing up and when I called the emergency number, they couldnt get a hold of anyone from the call list (it was a holiday). It took 4 hours before anyone showed up. I had to keep moving furniture and getting water out of the basement for 4 solid hours. It took an additional 4 hours for them to complete. One summer I had 10 mice in my townhouse. When I called maintenance, they came and put sticky traps. The traps did nothing. The former manager said they could spray for mice. I had to go and buy my own traps. They were in the walls, you could hear them chewing away. The office wouldnt do anything about the ones in the walls, they actually told me that. Youll pay too much money for rent for the quality you get, but if money is an issue, forget about it. The insulation in those places are horrible. I complained multiple times that our air conditioner wasnt strong enough for that size condo and they wouldnt replace it. The maintenance guy kept coming in every time I complained and he said its running. I had to keep it set at 60 in the summer just to feel comfortable and that is with multiple fans. I had to go and buy a indoor/outdoor thermostat so I could prove the difference in temperature between the two floors. It was a 10-15 degree difference. The windows are awful, we had moss growing in ours. Our back side of the townhouse always leaked. It went right into the house and drywall and stained it. The first time it happened, they said it was just the ice. It happened multiple times. They came in and painted over the stains so it couldnt be seen and got paint on my furniture. The last time it happened, it soaked the carpeting in the master bedroom 4 feet from the wall, leaked through the floor into the dining room. One time, the maintenance staff came in the townhouse in the middle of the night unannounced. There was banging at the door around midnight and as any normal human being, you dont answer that kind of thing so late, but then the door opens and they come in and yell maintenance! When I asked what the hell they were doing, they replied, checking to see if your basement is flooding. Youd think they would use their phone records and call the renters. When I told the office about that, Michelle replied they have the right to enter in an emergency. Michelles husband was one of the maintenance people.

Cozy apartments and has a nice look to the apartments, after living there for a a while you will begin to notice the little...

Cozy apartments and has a nice look to the apartments, after living there for a a while you will begin to notice the little things that are wrong with your apartment, they are pet friendly, however certain breeds of dogs are not permitted.