Wilshire Wood

Wilshire Woods is an amazing place to live. If you are looking for a quiet, safe, and friendly community, look no further. I've lived...

Wilshire Woods is an amazing place to live. If you are looking for a quiet, safe, and friendly community, look no further. I've lived in this complex for over 3 years now. I don't plan on leaving any time soon. The management is always there for you and makes you feel like family. If there is ever an emergency or needed maintenance, management goes out of there way to make sure you are taken care of. The building is extremely clean, even the outside is very well maintained. Everyone you meet in the complex is incredibly kind and well mannered. I've never had any disturbances or issues living here. I honestly can't write one bad thing even if I wanted to.

We have truly enjoyed living at Wilshire Wood. It is a quiet, clean, comfortable home, close to Minneapolis, with a landlord that looks out...

We have truly enjoyed living at Wilshire Wood. It is a quiet, clean, comfortable home, close to Minneapolis, with a landlord that looks out for you and works extremely hard to make sure everything is at its best. The price was fair and we never had any issues with appliances, security, laundry etc. It was also very appreciated how concerned Hope was for making sure residents were aware of any changes or events going on at the building at all times. Wilshire Wood was wonderful, we would still be there if we did not move for a job opportunity. I have rented a handful of times and can confidently say I have never been more cared for or felt more confident about the integrity of my landlord and management team. Thank you Wilshire!

Crazy Manager, Evil Company-- When we first met Hope, the manager of Wilshire Wood apartments, she seemed a bit kooky, but friendly and harmless....

Crazy Manager, Evil Company-- When we first met Hope, the manager of Wilshire Wood apartments, she seemed a bit kooky, but friendly and harmless. Her friendliness quickly gave way to pushiness, bossiness, and even hostility. She would argue with us over the most trivial things, and overtly refuse to do her job. When we moved in we were told cats were allowed for an additional fee. We asked Hope to get the forms to set this up and she said, I dont know how to do that. Okay, um, figure it out? She hemmed and hawed and kept stalling and making excuses, making me think she just didnt want us to have a cat. Eventually we called the management company directly to get the forms. Hope didnt seem to think we should be allowed to have a cat because it might cause problems for her, regardless of what the lease said. This is indicative of Hopes work ethic; she thinks its her building, and shes the boss of you. One night we were cooking a pizza and the carbon monoxide alarm went off. Pretty scary. Hope came in and said, Dont worry! Ill change the battery! Okay, but it said carbon monoxide alert, not low battery. She didnt listen and a few minutes later the carbon monoxide alarm went off again. We were really concerned so we opened all the windows and shut off the oven. Carbon monoxide can make you pass out and die pretty quick, and isnt something to mess around with. Hope came back and said, Oh the alarm must be broken, I will get you a new one. I agreed that it could be a false alarm, but it could also mean there was CARBON MONOXIDE in the apartment. Thats what a carbon monoxide detector does, right? Detects carbon monoxide? What happened next was the most surreal argument Ive ever had in my life. Hope became extremely combative and hostile, saying all sorts of nonsense like Carbon monoxide doesnt vent meaning it would still be present even with the windows open (of course it vents), and that she didnt smell anything, even though everyone knows carbon monoxide is an odorless gas. I just couldnt believe the property manager of a building would argue with a paying tenant over an obvious health and safety issue. It was just unreal. When it was clear I wasnt getting through to her, I told her that despite her apathy, I was going to shut off the gas and get the apartment checked for carbon monoxide leaks. She argued with me over that too, saying over and over again, I dont want you to do that. I dont want you to do that. Lady, its not up to you. When we finally got her out the door, she called us on the phone and argued even more. I just couldnt believe a company could hire such a relentlessly incompetent person. We made the decision to move that night. After all that, the Highland Management company refused to budge on the lease. In the past Ive had reasonable landlords who only asked me to pay if they were unable to find a new tenant when breaking a lease. But these people wanted DOUBLE their money, new tenant or no. Completely outrageous, especially considering we were being driven out by a nutty manager who would rather argue with tenants than do her job. They used the old excuse of company policy, even though this was clearly extenuating circumstances due to negligence over health and safety. Its just a rotten way to treat people. In the end, the apartment wasnt terrible but it wasnt great either. The place was always miserably hot in the summer even with the AC on full blast. The windows are old and drafty, theres no washer/dryer or other modern amenities, and the constant freeway road noise sucks. You can find plenty of nicer apartments in this same area for the money; ones that have actual competent employees who give a damn and landlords who arent greedy jerks like Highland Management.

We have lived at Wilshire Wood for a little over a year now and it has been a great experience. The manager, Hope, truly...

We have lived at Wilshire Wood for a little over a year now and it has been a great experience. The manager, Hope, truly cares for the wellbeing of the tenants, she goes above and beyond to make everything go smoothly. She works hard at her job and does things the right way. Everyone is held accountable to the same rules that are laid out in the agreement, which are very reasonable and not difficult to abide by. We have never had a maintenance issue during our time, and when we have presented questions or concerns they are always answered the same day. The location is perfect. It is walking distance to Trader Joes, Caribou, and a few restaurants. It only takes 15 minutes to get to downtown Minneapolis, and less than 10 to West End, downtown Hopkins, and the Lake Minnetonka area. It takes less than a minute to be on 394 and there is a bus stop right on the corner. There are no issues with space in the parking lot including room for guests, and the garage is reasonably priced. Security is not an issue in this community, but if you are worried there are a number of cameras on premise. The building has a nice little lounge area with a free library of books, games and wifi. We have never had a problem with noise or complaints about others in the building. Being close to the highway, you can hear cars, but its really not an issue (we are on the highway side of the building). The price is very reasonable, but come in with right expectations and understand the building was not built yesterday. The only utilities you pay are for electricity and internet/cable if you choose, the rest is included in rent. At the end of the day, you will not find a better value than this in an apartment.