Heatherstone

This place is pathetic, from our experience with my sons apartment now for 3 months. They dont have any intent of fixing blatantly obvious...

This place is pathetic, from our experience with my sons apartment now for 3 months. They dont have any intent of fixing blatantly obvious issues, dont even write them down when you tell them. Maintenance man has busted right in the door with a key, no appointment, no knock on the door, nothing. Ky law requires a 2 day notice. A/C has been out a week now, with temps in the 90s outside. Its not even habitable. My Son, his partner and her 2 year old are now staying in our home. They would rather offer you a window unit, or even move to another unit, than fix the faulty air properly by someone qualified to do it. Here it is Friday, and they still have no air with more excuses of waiting on parts. A/C unit must be an obsolete dinosaur with no parts availability, and considering the 200 dollar electric bills my son gets, its obviously and energy sucking relic. God forbid they put money into the systems. Heed the bad reviews here, as they all line up with what we have experienced. Apartments too small for the money, old systems, beat up doors and frames, no screens, rotting wood, mold, all for the price of a nice apartment that was built in this century elsewhere. KEEP LOOKING !

My college aged daughter is at these apts. The complex is easy to work with and has a family feel. Any repairs are attended...

My college aged daughter is at these apts. The complex is easy to work with and has a family feel. Any repairs are attended to quickly. I feel safe having her there! Price is good and layout is great.

We moved in in July 2016 from Michigan. The very first night we spent in a hotel because our air did not work and...

We moved in in July 2016 from Michigan. The very first night we spent in a hotel because our air did not work and it was over 100 degrees in the place. It was not looked at till after five the next day and not fixed till after seven pm. our first floor toilet was clogged with in the first week of us moving in. Maintenance snaked it a week later and told us that day we needed a new toilet down stairs. Thinking we were getting a new one it clogged again that same day. Maintenance showed up two weeks later to snake it. Thank pattern kept happening untill January 2017. We finally got a new one because we threatened to call a lawyer. We turned our air conditioner on in February 2017 to find out it did not work. We told them right away. Now it was February so maybe it was not high on the list of things to fix. . . it is now April and 83 degrees in my place with my air still not working. They told me at 10 am it would be fixed today. It is now 6 pm and they have not even showed up. I can not cook because my windows do not have screens so third is no air flow. They do not care about you here and we are getting a lawyer now. They can afford rocks and new landscaping but not screens for windows. One more thing four neighbors have told them we have wasps in our back patios so we can not go out. I was told I was lying so I took pictures.

I have lived at Heatherstone going on my Fourth month and I absolutely love it here! The area is very quiet and clean! Access...

I have lived at Heatherstone going on my Fourth month and I absolutely love it here! The area is very quiet and clean! Access to shopping areas are very close. Our large pet was welcome here with no problem :) Also the apartment itself is very nice, I love our Bedrooms with the high ceilings, private entrance, our own private backyard space with storage unit and the kitchen is adorable. Kayla the Community Manager has always taken care of our needs in a timely matter. Thanks, Christine

I have lived here almost 4 months now and absolutely LOVE it! The location could not be better! You are so close to stores,...

I have lived here almost 4 months now and absolutely LOVE it! The location could not be better! You are so close to stores, restaurants, malls etc. It is a very safe neighborhood and private! I read the other reviews and think they are very unfair! I love our 2 bedroom town home! The only "issue" we have had is the oven light burned out and they came to replace it for us! It was done in a timely manner and the maintenance man was friendly! The office manager, Kayla is AWESOME! She was helpful during the whole apartment hunting process and still is just as helpful today!! I never see dogs running around off leashes? And if you weren't aware of a train being there, you must not be the brightest! They point out the train runs behind the property. I happen to live in one of the back apartments and at times I hear it but it never bothers me or wakes us up. Someone is being super dramatic! I love the design and lay out of the town homes and the price is great! I would 100% recommend these apartments to anyone!! Don't feed into the negative reviews, check them out for yourself!

Worst place I have ever lived! Mold on the bathroom ceiling when we moved in, trains run right next to our building at ungodly...

Worst place I have ever lived! Mold on the bathroom ceiling when we moved in, trains run right next to our building at ungodly hours of the night, floors creak so loud my dog moving wakes me up constantly, roof leaks, no light fixtures in any of the rooms so it's like living in a dungeon at night, door knob is barely on someone could easily break in if they wanted to, odd sticky material running down the bathroom walls. They should not be able to charge as much as they do for this place!!! Whole place needs to be gutted and redone. Only good things I have to say is it is in a safe area and the newly remodeled kitchens are nice. That's it!!! Run far away don't stay here you will regret it!!!

This is the kind of place were you can tell maintenance to give you a minute after they knock on your door unexpected and...

This is the kind of place were you can tell maintenance to give you a minute after they knock on your door unexpected and they just unlock your door and walk right in... Regardless if it's the morning and you kids are not dressed all the way. They did walk back out to pretend like it didn't happen. My son told me 2 men walked in the house and saw him naked and walked back out. I have never felt such a violation of my family's privacy.

Worst apartments. I lived there for long time and had very bad experience. Apartment is very old maybe 30-40 years old and all the...

Worst apartments. I lived there for long time and had very bad experience. Apartment is very old maybe 30-40 years old and all the appliances are also very old. You will get big LG&E bill due to old stuffs. Specially during winter time your utility bill will rise like anything. The management will behave good till you don't make any complaint. Once you start making complaints then they will show their real face. They are very rude. I would never ever recommend anyone.

I have lived at Heatherstone for 4 years now, and I absolutely love it. You can get to shopping, downtown, and all of the...

I have lived at Heatherstone for 4 years now, and I absolutely love it. You can get to shopping, downtown, and all of the attractions here in 20 minutes or less. It is in a quiet area of town. The grounds are kept clean, and the buildings always look great outside. I love having a privacy fence and my own backyard. Tammy and Michael are great! They are very personable, and treat the residents who take care of their business well! I love the fact that everybody knows everyone, and we look out for each other.