The Highline On Cherry Creek

I believed this was a place that I could call home as a new Colorado resident, it started as that. That all changed once...

I believed this was a place that I could call home as a new Colorado resident, it started as that. That all changed once we made a noise complaint about my neighbors; it was not handled properly. We received 2 different responses; one, welcoming our concerns while the other was a disturbing letter from the office manager making us feel like complete idiots for contacting them. I called the office to resolve the issue, a complete fail. I was not allowed to speak to the manager, but Hannah only who did nothing except recite the letter. Even after we adhered to the requested process of making a noise complaint, we were told there would only be a note made since the office never "witnessed" the excessive noise in my apartment. We asked for information regarding cancelling our lease and never received it. The apartment and amenities are very nice, but because of our experience with management, I would not recommend this property. This has become a place to sleep and not our home. We definitely do not feel like valued residents, and are anxiously awaiting the end of our lease.

Worst corporate apartment company ever! Eight months ago this company was supposed to return my $300 deposit. Instead they sent $100. When I called...

Worst corporate apartment company ever! Eight months ago this company was supposed to return my $300 deposit. Instead they sent $100. When I called to clarify, they said they would sent another check, no problem. They canceled the $100 check and didn't send another. Now the manager at Highline won't answer calls or email, and the corporate office is a nightmare. Expect nothing but disrespect and poor attitudes out of this company!

My family and I just moved into the Highline on Cherry Creek about a month ago. My husband is paralyzed and finding a place...

My family and I just moved into the Highline on Cherry Creek about a month ago. My husband is paralyzed and finding a place semi suitable for him to live in has proven more difficult than I ever imagined. We dealt directly with Hannah and Erin. These two ladies made us feel like we wanted to live here. They went above and beyond my expectations in helping us fill out the special abominations paperwork and honestly sold us on living in the community besides the wonderful amenities they have here. Year round pool, gated community, gate leading directly to the trails, 24 hour fitness center and a green area with a playground where I know my kids won't have to worry about cars. Just to name a few of those amenities. The maintenance team is awesome as well. Now we haven't had any real issues but the came right away and changed a battery in our smoke/fire alarm, with a smile on his face and a it's our pleasure! I absolutely love this community and would recommend checking it out!

My sister and I love living at The Highline on Cherry Creek. The staff here is always kind and willing to help out whenever...

My sister and I love living at The Highline on Cherry Creek. The staff here is always kind and willing to help out whenever they can. When I make requests for anything dealing with my apartment they always respond promptly. I have only been living here almost a year now and I don't plan on moving anytime soon. Thank you for all that you do to make this community enjoyable!

I waited a while to write my review to make sure I could give an honest, well rounded opinion. Please notice the poor reviews...

I waited a while to write my review to make sure I could give an honest, well rounded opinion. Please notice the poor reviews are old. I absolutely love it...

I resigned my lease and truly wish I had not. Two weeks ago, I was harassed by another resident who followed me to my...

I resigned my lease and truly wish I had not. Two weeks ago, I was harassed by another resident who followed me to my apartment to scream at me. I am a single mom and have been terrified ever since knowing that I live in a complex with crazy, unstable people who follow others to their apartment to verbally harass them. The worst part is that when I reported it to the office, they did not respond. I sent the email again, thinking maybe it was a glitch and they did not receive it. No response. I sent the email a third time to the corporate office, then got a very insincere voicemail apology from the Highline office. As if that was not enough, yesterday the manager, Michelle Peterson, lost one of my packages which had been delivered to the office. (She eventually found it, which makes me wonder if she was just going to keep it for herself.) She explained to me that it was Amazon's fault, then tried to blame it on UPS. I had gotten delivery confirmation from both agencies and UPS had her signature as confirmation of the delivery. She then stated that she did not, in fact, really check the packages that had been delivered, but merely signed without checking. She told me that I would need to have the item redelivered at my cost. I do not feel safe here and do not feel comfortable having things delivered to my home.

Not 'luxury' as advertised, but about average value and pleasant staff. I got an apartment right on beautiful rushing cherry creek which made up...

Not 'luxury' as advertised, but about average value and pleasant staff. I got an apartment right on beautiful rushing cherry creek which made up for a very mediocre kitchen and bathroom. Beware wood construction that lets all the noise from the neighbors in!