Had the horrible displeasure of living in Manor Village for almost 2 years. During my time there I was broken into--TWICE. Management knows for...
Had the horrible displeasure of living in Manor Village for almost 2 years. During my time there I was broken into--TWICE. Management knows for YEARS that the A/C unit outside wire boxes combined with the ledge around every building is a welcome sign for people looking to burglarize you. There was ALWAYS a mice problem. My neighbors warned me as they lived there for almost 9 years at the time that the mouse problem was BAD. I was just thinking they were old, disgruntled residents. Not even a month after moving in did I see that the mice were the actual residents of the property. They lured me into signing the lease by assuring me that extermination was done every Friday. That was hardly true. You could be put on "the list for extermination" which was done on Fridays. Doesn't mean that your place will be exterminated weekly. Then, upon battling Rent issues with the Rental Office (who if you owe $20 will leave a BIG RED sign on your door) I felt they were entirely TOO aggressive with collecting rent. One Property Manager came to my door asking about my late rent payment while inquiring about how I had my hair done but hadn't paid the rest of my rent. This is COMPLETELY unprofessional. The Leasing Agent that assisted me, because I managed a popular urban shoe store at the time, asked me to buy him a pair of expensive New Balance shoes in exchange for "making sure I was approved". (I thought this was ludicrous) After being approved and not buying him the shoes, he was very rude to me and wouldn't speak to me when I saw him on the property. This company has been having problems for a long time. They don't hold their employees accountable for anything other than meeting "lease goals". This is unfortunate because the residents should be the priority but to this company they are a burden. Even when I was evicted (for not paying my rent because in court they said that my apt must be rid of mice or I don't have to pay, but Manor Village acted like sending one exterminator out would fix the problem so they told the court that they did their part) when applying for my current apartment the receptionist at the desk was very rude about sending over my resident history form. She was not only rude to me but to the Apartment Company trying to get the paperwork from them as well. Will NEVER live in another WCSmith property again, I don't care if it's gentrified or not. The business practices of this company at the expense of low-income individuals is disgusting!