SHORT VERSION: VERY UNPROFESSIONAL AND UNETHICAL business. Broken gate, robberies, unsuitable living conditions, incomplete amenities pool and gym, inefficient AC units, light bulbs and...
SHORT VERSION: VERY UNPROFESSIONAL AND UNETHICAL business. Broken gate, robberies, unsuitable living conditions, incomplete amenities pool and gym, inefficient AC units, light bulbs and gaps in door expect HIGH electricity bills. And regardless of what management says they will do nothing to change whats in their power to change.LONG VERSION This is the perfect place to stay if you have no problems, BUT once a problem arises youre on your own unless you contact the office multiple times a day. Since the day I moved theres been non stop problems. I moved into a house full of dog hair, Clogged drains, a broken dangling light fixture that are always that low until the maintenance guy saw it (experienced around 4 maintenance guys). As well as not getting the room I applied for and reserved. I thought it was unprofessional how they send an email in June or July saying no early move ins are allowed yet 2/4 of my roommates were allowed to move in early. And not to mention my room had been housing someone secretively even though it was supposed to locked. Changed lease agreements by a staff member w/o my consent. Frequent AC problems and water problems. I sat in 83 degree heat inside of my house for a week (and other times for less than a week) and the only way I got their attention was through, twitter and FB, because theyre phone system doesnt work and theyve been told this many times. And as someone whos studying to be in the real estate field I realized there are things that occurred here that are borderline illegal according to TX real estate laws and things that are VERY unethical going on here, I do not recommend this property to anyone price is based off square footage not luxury as one would hope.