It's a bummer to see so many negative reviews, as I have lived here for a year and absolutely loved it. Lots of people...
It's a bummer to see so many negative reviews, as I have lived here for a year and absolutely loved it. Lots of people are knocking the staff members, which is just not fair. The new management that started at the beginning of 2017 is great and have many some fantastic changes. The front office staff are all friendly and upbeat. Yes, they are younger (college students) but that doesn't make them any less capable than someone who is older, as some other reviews claimed. They are always happy to help me when I have questions.
Other people complained about the maintenance team in their reviews. Again, I have to disagree. I have a dog that is very shy so I prefer to be home when someone comes by to fix something. The maintenance person not only called me to set up a good time for him to come over, but called again the day of to confirm with me. He was very nice and fixed my sink in all of 60 seconds.
Yet another review said that the amenities are always broken. That's not true. I use the gym almost daily and have had zero problems with any of the equipment. I use the computer lab once or twice a week, and again, no problems. The pool has been closed 3 times since I lived here and all were due to circumstances outside their control and they had the pool fixed and back up within a 2-3 days. In one case it took nearly a week, but I asked the staff and they said they were waiting on a city official to come inspect the pool and sign off on a permit. It wasn't their fault it took so long.
Overall, this is a great place to live. Yes, it's pricey, but your money goes a long way. The gym is great, pool and hot tub are nice, the location is excellent, and the staff are friendly. I'm bummed I'll be moving after the summer, because I really enjoy living here.