Willowick Apartments

This is the most frustrating application process I have ever had to deal with, and for nothing. My roommate and I applied, but once...

This is the most frustrating application process I have ever had to deal with, and for nothing. My roommate and I applied, but once my application was submitted they had raised the rent listed on their website but did not tell us this. I understand that rates are always subject to change, and I told them I was no longer interested for the time being. They then lowered their rent again, so I decided it was a good option again. I let them know I would like to continue with the application process, sent in my guarantor application, and Alyssa got back to me weeks later and told me my roommate and I would need to reapply and repay the $75 application fee. We did as we were told, and verified multiple times that she had received both applications in time, just for Alyssa to email me the following week saying that she did not have my roommates application, meaning we would not get the deal we were guaranteed. We were able to get this cleared up, but then Alyssa let my roommate and I know that our guarantor did not meet the income requirement. Mind you, she had had my guarantor app for nearly a month at this point, and chose not to inform my roommate or I that we would not be approved until we both had paid the application fee TWICE. Also, the first time I was in contact with Alyssa she informed me that my guarantor would need to make 3x the monthly rent, only to deny my application because my guarantor does not make 4x the rent. These people will try to take advantage of you, they are not at all transparent, and are extremely unprofessional all for an apartment that is not even that nice and certainly not worth this trouble. I would highly suggest you do not bother applying here.

Fantastic place to live. I've lived here for over a year, and it really has grown to feel like a home. The community is...

Fantastic place to live. I've lived here for over a year, and it really has grown to feel like a home. The community is typically nice and quiet, and staff are always super accommodating and willing to help with any issues. And the maintenance is phenomenally responsive, coming in and fixing issues in no time - I put in a low-priority work order one evening and the maintenance crew came and fixed the problem by 10 the next morning. The only minor annoyance would be that the second floor has really creaky floors, as heard from the 1st floor, so upstairs neighbor's footsteps are amplified in most rooms. The creakiness is only a minor thing, though, and I got used to it after a bit. Overall, I would highly recommend this place to live for any extended period of time.

Easily the most frustrating rental application process I've encountered. These dips give you the option to link applications to a unit for ease of...

Easily the most frustrating rental application process I've encountered. These dips give you the option to link applications to a unit for ease of processing then refuse to move forward because "they need their own account" I literally made an account and everything, but nope. Why even bother further?

Took a month to get laundry card. Out of mail keys. Electric bill is crazy. rent raised 25%. no air circulation, hope you don't...

Took a month to get laundry card. Out of mail keys. Electric bill is crazy. rent raised 25%. no air circulation, hope you don't like to cook.. Simply not worth it. Like am I just not supposed to receive mail? My new drivers license is legit locked in the mailbox and I cannot access it. Maintenance guys are the only good thing.

I would not say this apartment is best or perfect, but not a bad apartment at the same time. all the staff members were...

I would not say this apartment is best or perfect, but not a bad apartment at the same time. all the staff members were welcoming and friendly. As far as cleaning it up often, there were no bugs or cockroaches in the unit. And since H-E-B is nearby, it was quite convenient to live Especially when we think about the price, I think Willowick is quite a good apartment.