Zaragon West

I enjoy living at Zaragon West and have nothing but positive things to say about the staff and the living environment. The building has...

I enjoy living at Zaragon West and have nothing but positive things to say about the staff and the living environment. The building has a great workout facility and the building is safe and secure.

Lived here for two years and never experienced any problems. Staff is always friendly and attentive, appliances were always fully functional, and staff helped...

Lived here for two years and never experienced any problems. Staff is always friendly and attentive, appliances were always fully functional, and staff helped me sublet over the summer. Definitely the best luxury apartment in Ann Arbor

Had a very unpleasant experience with Zaragon West. I'm sharing my story so you can see another side of them and their business practices....

Had a very unpleasant experience with Zaragon West. I'm sharing my story so you can see another side of them and their business practices. As a summary, they told me they had a room and would hold it for me, took my $90 (application fee), gave the room to someone else, and then made empty promises to return the money for 6 months but never followed through. The full story: In June 2016, I contacted Zaragon West about available rooms here, and they said there was one available and held for me so the next step for me was to send in an application (and $90) to secure the room. The next day, they gave the room to someone else instead. I'm not too upset over this since miscommunications can happen between their team members. The main issue is that since June, they have been saying they will return the $90 but it's almost 2017 and we haven't received anything. My dad has called multiple times (3-4) to politely ask about it and been reassured every time he would receive it soon. When my dad visited the building in person, he was told to email the manager who would then forward it to to HQ, but even with 3 emails sent, we never received a reply. I assume we're being ignored since we got replies quickly early when I was still interested in living there. The situation and how they are dealing with it is not good in the slightest, so keep that in mind before you do any business with them. The management seems to just ignore any problems that come up instead of dealing with them in a timely manner.

I've been living here for almost a year and I had a wonderful time. Everyone here is super nice and offers extra help whenever...

I've been living here for almost a year and I had a wonderful time. Everyone here is super nice and offers extra help whenever you need it. Locating near lecture halls of U of M and my favorite restaurants, this place is perfect for new students and everyone looking for convenience. Definitely recommend it

I loved living at Zaragon West! The building is very modern and clean. The front offie is super friendly and helpful. The gym is...

I loved living at Zaragon West! The building is very modern and clean. The front offie is super friendly and helpful. The gym is convenient and well-maintained. The maintenance man is very helpful and very friendly. All the appliances are sleek and new. Perfect location right in downtown! I would recommend Zaragon West to anyone moving to Ann Arbor :)

My daughter lives in the building. I find the building management to be excellent and responsive. When her fridge was not working properly, they...

My daughter lives in the building. I find the building management to be excellent and responsive. When her fridge was not working properly, they came to take care of it right away and when that still did not work, came to replace the fridge. No hassles, no issues, white glove service. They even found a sublet for her. Not a cheap building for sure, but I find it comparable to top notch buildings.

Ill start with the good. The apartments are beautiful and the restaurants around are really good like babo and tomukun. The gym is good...

Ill start with the good. The apartments are beautiful and the restaurants around are really good like babo and tomukun. The gym is good enough for working out and staying in shape. Also you have a full kitchen to cook. So why did I give it one star? The management was terrible and lazy. It took weeks to get someone to repair our television. They leave packages in piles and don't tell you when they arrive because they are too busy checking Facebook. But when my friend in the building owed the office about 40 bucks for losing a key, she was constantly reminded. So if you need something they take their time or don't do it. But if you owe them money, believe me you will be hearing from them quickly. 411 lofts and Landmark offer so much more for the same price. I would live there where management is happy to help you.

Zaragon West is hands-down the best place to live in Ann Arbor! The staff is responsive, flexible, and accommodating. The location is perfect, sitting...

Zaragon West is hands-down the best place to live in Ann Arbor! The staff is responsive, flexible, and accommodating. The location is perfect, sitting just a short walk from Central Campus, downtown Ann Arbor, and the great restaurants and shops on State and Liberty streets. The residents are fun and respectful, and study a wide variety of disciplines, which fosters a unique learning environment. I've loved my time here, and am grateful to have had this experience!

Lived in Zaragon Place and Zaragon West for my entire college career, and I wouldn't want to have lived anywhere else! Amazing amenities, super...

Lived in Zaragon Place and Zaragon West for my entire college career, and I wouldn't want to have lived anywhere else! Amazing amenities, super friendly management, and some of the nicest apartments in Ann Arbor!