Updated 19 days ago
Hue
300 West Hargett Street Raleigh, NC
2.6
14 reviews
Bed
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Bath
Floor plans
Hue Raleigh, NC
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ft2
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Unit Description
No description provided.
Unit Amenities
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No amenity information provided.
Where you'll live
Street View
Map View
Satellite View
Hue
Hue
Hue
Location ratings
Walk Score®
Walker's Paradise
Transit Score®
Excellent Transit
Bike Score®
Very Bikeable
In-unit Laundry
Fitness Center
Refrigerator
Garbage Disposal
Pool
Hardwood Floors
Coffee Bar
Court Yard
Barbecue
Lobby
Bath Tub
Granite Countertop
Stainless Steel Appliances
Range / Oven
Balcony, Deck, Patio
Dishwasher
Pets
Dogs Ok
Cats Ok
Pet Friendly Community
Pet Deposit:
Non refundable $300/$500
Pet Rent:
$10 per pet
Parking
Covered Parking
More Info:
Six-level parking garage with gate access
Lease & Fees
Security Deposit: $150
Application Fee: $50 application fee
Other: $200 processing fee
Lease Length: Short-term lease for additional monthly rent
Description
Located within the thriving Warehouse District of downtown Raleigh, NC, HUE is the city's most vibrant urban apartment community. As one of Raleigh's newest landmarks, HUE signifies a change in the climate of the downtown cityscape. Relish fine living in your choice of one of nine exciting apartment home options. All the conveniences of downtown living - concerts, boutique shopping, museums, cafes, gourmet restaurants and art galleries are within a brief walk. The future of downtown living realized today.
Additional Details
Last Updated: Updated 19 days ago
Property manager information
Rentable SEO Account
Office Hours
Sunday: 1:00 PM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Hue
Overview: Good building, great location, horrible business practices First, the good: the building is clean, well-maintained, and ideally situated in downtown Raleigh. The neighborhood...
Overview: Good building, great location, horrible business practices
First, the good: the building is clean, well-maintained, and ideally situated in downtown Raleigh. The neighborhood is rapidly evolving, and residents of the Hue will be located amid a bustling revitalization project taking place in Raleigh. The amenities are solid, if unspectacular. A serviceable little fitness center, a pool, and a secured parking garage. Response time on service requests varies, but the individual staff who supply maintenance are really great.
Now, the bad (and, in my opinion, a good enough reason not to rent here): the terms of the lease border on extortion. You'll notice, off the bat, that you pay for internet connectivity regardless of whether you use it. There's a trash fee, despite the fact that you're walking your own garbage and recycling down to a dumpster. And various other charges. For a building of this sort, these are all fairly standard - but just to be clear: you will be paying a $200-300 a month over sticker price, once everything adds up.
Worst: if you need to get out of your lease for any reason, you will pay them a 4 month penalty. That's right: multiply your monthly rent by 4, and prepare to hand them $6,000-$10,000 just for the right to walk out the door. What's more: the constant revolving door of leasing agents and property managers (none lasts more than a year or so) are either incapable of explaining this to residents or willfully mislead them. Buyer beware: it's a nice building, but there's a very real chance you get exploited financially for living there.
Love living at Hue! My apartment has a beautiful city scape view and the location is great. I have a large dog, so being near Nash Square is ideal!
Moving in and of itself is stressful but to top it all off, my car broke down just as i had dropped off the...
Moving in and of itself is stressful but to top it all off, my car broke down just as i had dropped off the U-Haul van with my dog in my car. I had to pay for a new alternator after just paying the deposit for the Hue. Then my first night there, my dog got out of his cage and had jumped up on the front door so much that he locked the privacy lock, to which there is no key entry to, and I ended up having to sleep in my car, lol. Needless to say, I was having a rough week. I called the office the next day and Jordan responded back quickly and told me he would have the maintenance crew get to it as soon as possible. Jordan kept me updated throughout the day as trying to get the door unlocked without a key entry is quite a challenge. I was worrying all day about what they would have to do to the door and how much it would cost me when I had only been there 2 days. Jordan called me around 1 PM that day and told me that he had called around to different property managers trying to get advice on what to do. After they had all told him that the only recourse was to cut a chuck out of the door, he took it upon himself to research different options to spare the door and my wallet. He was very excited to tell me that he had found a way that only involved drilling a small hole in the door to access the lock and unlock it with a screw driver. When they were able to unlock the door, Paolo was nice enough to take my dog outside to go to the bathroom. So sweet! Jordan never made it seem like this was a hassle and was actually excited that he was able to find a solution. They didn't even charge me for the work or the small hole in the door. After the week I had, this turned it all around for me. I had only been moved in for 2 days and the Hue team had already proved to be the best management team I've ever had. Armando and Jordan remember my name and say "Hi Amanda" when I pass them in the lobby everyday. The location is perfect and the apartment is more than spacious, but the team really makes me feel like I'm not just another nameless resident.
I have lived here just over 2 years. Excellent location and the pool area is fantastic. Recently new management and I could not be...
I have lived here just over 2 years. Excellent location and the pool area is fantastic. Recently new management and I could not be happier with how helpful and quick they have been with requests. Very dog friendly but beyond that they are animal lovers. Treats in the lobby during business hours and very understanding with pet concerns. Great experience so far!
Beautiful apartments and super convenient location. Lots of bars, restaurants and other fun stuff close by. The office staff is friendly and responsive
Ive lived here two years and am happy to be getting out. First off, this place is looking to nickel and dime you for...
Ive lived here two years and am happy to be getting out. First off, this place is looking to nickel and dime you for everything. Every single possible thing that could have a few has a fee. Rent is not even close to monthly payments. Second, the facility is cheaply made. Appliances and countertops look nice, but I've never seen lesser quality paint in my life. Touching the wall seems to cause some to fall off. But don't worry, I'm sure it gets repainted upon move out for a pretty penny (see 1st point). Third, it's let friendly but there's no accountability in having residents use good manners with their pets. Don't be surprised when several dogs jump on you in the elevator. Speaking of the elevator, expect it won't work from time to time and anticipate the fire alarm will go off at least once a year in the middle of the night. The place is conveniently located, but that's about its only upside. Community amenities (pool, gym, coffee station, etc) are rarely kept clean and there's simply not enough of anything to accommodate the community. Overall, I'm thankful to be leaving. It wasn't worth it. Raleigh had so many better options for a much lesser cost (both in money and frustration).
After just over a year at the Hue I am happy to finally be done with the place. The apartment complex is really conveniently...
After just over a year at the Hue I am happy to finally be done with the place. The apartment complex is really conveniently located (many great bars & restaurants near by) which is why I gave them a one star rating. Most everything Lori and her minions at the leasing office do is structured to nickel & dime their residents. If you do choose to lease at The Hue I would make sure to study the lease VERY carefully & cover yourself every step of the way.
They will require you to sign a walk through form stating the apartment is in perfect condition prior to moving in. I would recommend not signing anything until you've carefully inspected the apartment and noted every minute imperfection in the unit (I also recommend making a personal copy of the "move-in checklist" and taking pictures of these pre existing imperfections to cover yourself).
Also, in my opinion, their lease renewal system is designed to trap outgoing tenants into extended leases at significantly higher monthly rates. I received a letter on my door & a phone call from the leasing office recommending I swing by the leasing office to discuss my future plans with Lori, the leasing manager (I informed them over the phone that I would not be renewing my lease, and their was no mention of the 60 day "move out" deadline). When I stopped by the leasing office a couple days later I was informed by Ms Lori that the 60 day deadline had passed and I would be required to extend my lease at a higher rate (when I protested she looked at me with a smirk on her face and sarcastically asked "well didn't you read your lease?"). Then the leasing office hit me with another fee because my renters insurance was for only the initial lease term & did not cover the extended lease term they required.
In addition to this, MAAConnect is a bit of a scam (they've "partnered" with Time Warner on this one to rip you off); the hallways constantly smelled like urine; my AC must have stopped working about 5 or 6 times while I was renting there; they only have one trash chute (it was about 300 yards away from my particular unit); and all building tenants are treated to a constant flow of nagging emails from the leasing office. Rent at The Hue at your own peril..
It was such a mistake to rent here. The building is not kept clean and almost all the public hallway rugs have bleach stains...
It was such a mistake to rent here. The building is not kept clean and almost all the public hallway rugs have bleach stains on them. Its almost embarrassing having guests over.
As several other people have mentioned, the building management is terrible. It feels like the lady who runs the place is always agains you. It's just a very negative person to be around which makes living there a negative experience.
There were also several thefts in the parking garage which management did nothing about. It really makes you question how safe you are in your own building. Anybody can come in and out and nothing is done about it.
Moving out is the best decision I could of made even though they charged me for things I didn't do to the apartment. I just paid it to not have to deal with them anymore. So happy to be gone. I recommend you stay away.
***Update: I have an update to the review below as I have now been a resident for 1 year at the HUE. Unfortunately, I...
***Update: I have an update to the review below as I have now been a resident for 1 year at the HUE. Unfortunately, I have nothing but negative things to...
Absolutely the WORST place I've ever dealt with. I'll summarize... water smelled like rotten eggs for days, had to run all the faucets for...
Absolutely the WORST place I've ever dealt with. I'll summarize... water smelled like rotten eggs for days, had to run all the faucets for 3-4 hours to get the smell out of the water, and then the apartment smelled like rotten eggs. The dishwasher was broken from day one and they refused to replace it with one from a vacant apartment. I was one of 3 people living on my entire floor so I know there were MANY! The fridge started making a banging noise in the middle of the night, and every time it turned on. I could hear it banging before I even got off the elevator. Had to unplug it so I could sleep, then lost all my food. Tried to get them to fix it for weeks. They told me my temperature settings were wrong... NOPE! It says right on the fridge the recommended setting and that's where it was. I was told by two phone companies that because of a "legal problem with my property address" they could not install at my address at the present time. That was after waiting 10 days for them each, so over 2 weeks without internet. There was supposed to be free internet in the lobby, but there was NOT. There was a wifi connection but no internet. The staff was rude, never even said hello to me when I'd walk in, even after saying hello to them. Walls and doors are paper thin, and don't have a good seal. You can hear every single thing that happens in the hall. If someone walks down the hall with a cigarette in their hand, your apartment will smell like smoke for a few hours. I feel bad for those non-smokers who are across the hall from smokers. Sounds like everyone is having similar problems with them... What a shame because the building looks nice.
After a clean walk-through with TWO Hue employees during check-out, we got a surprise letter in the mail stating we owed them almost $5000...
After a clean walk-through with TWO Hue employees during check-out, we got a surprise letter in the mail stating we owed them almost $5000 to replace all the "hardwood" (actually laminate) floor because it was "ruined by dogs". We were only there 4 months, and everyone there has dogs. Utterly absurd, malicious, and insulting. DO NOT RENT HERE.
Do not rent here.
I've lived in this community for 3 short months and I have never, as a renter, been treated so unfairly. The management is absent...
I've lived in this community for 3 short months and I have never, as a renter, been treated so unfairly. The management is absent from the office, never return phone calls, and hide behind e-mails. The leasing agents are just that, agents; agents that work on commission and have no desire to be helpful if you're not making them money. The common areas are dirty, pet hair and dirt in the hallways, smells from the trash chute...the pool once stayed an undesirable puke-green color for 8 days.
The community itself is lacking. Aside from weekends at the pool, there are no community events. Living downtown is wonderful, but if you're in the market for a rental community, look elsewhere! The Hue charges an outrageous markup in rent and they seem to tack on suspicious and unexplained fees on a monthly basis.
If you're willing to trade your sanity for laminate flooring and granite counter tops, then the Hue is the place for you! For me, personally, I'd rather not pay a whole lot of money for a whole lot of nothing!
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