Avalon Grosvenor Tower

Thank you for your quick response to my apartment needs, especially the ones this week. I have lived here more than 5 years now...

Thank you for your quick response to my apartment needs, especially the ones this week. I have lived here more than 5 years now and have been very comfortable with my apartment. All the staff here are warm, friendly, and anxious to meet your needs. That includes the front desk staff, the office staff, and the maintenance staff.

Ive been living in this building with my family for seven years, great location, good service, we love Michael, and also we love Autumn,...

Ive been living in this building with my family for seven years, great location, good service, we love Michael, and also we love Autumn, she is very helpful and nice. but let me explain some issues that we are facing with them, until last year everything was fine and if there were any problems, it would be solved very soon. But unfortunately, since last year, this building is no longer the same as before. The majority of the building's residents are families with school children or the elderly, that's why it should be safer, this building should not be smoke free, management should explain to all the residents of the building that they cannot speak loudly or have loud laughter during the rest hours. they also should not be able to throw their trash or bottles into the garbage chute at the rest hours. My big problem is the over-use of smoking that comes from our neighbor. They smoke so much that throughout the day there are many times where my son and daughter's room smells as if someone had smoked in their very room. This is unacceptable and has been becoming a health issue for my daughter who now uses a ventilator when there is too much smell of cigarettes. We have complained about this issue many times in the past and we have even bought an air filter but nothing has been helping to solve this problem as it is getting worse everyday. Another example of a problem is that one night there was a man that seemingly was drunk or high, who was sitting in front of a unit in our hallway from about 12 AM to 5 AM while screaming and pounding on the unit's door. another neighbor even came out to say that they were going to report him but the man didnt care because he was too high. I had to call the 911, when the cops got here, the man started crying and telling them that he had nowhere to go. The cops tried knocking on the door but there was no response. And this has been repeated many times, even last weekend ! These are just a few examples that I have encountered so I ask Autumn and also, I ask of the Avalon Headquarter Management to solve and help these problems, especially with the health of my daughter as well as the safety of the building.

My Husband and I have lived here for 3 years and have really enjoyed our time. The location is fantastic, easy walk to the...

My Husband and I have lived here for 3 years and have really enjoyed our time. The location is fantastic, easy walk to the metro and drive to Bethesda. The community is kept very clean and there is often fun little events hosted by the office to show their appreciation. I can not say enough good things about the front desk staff. Michael is absolutely fantastic. She greets you everyday with a smile, remembers whats going on in your life and even has your packages ready for you when you get home. I can definitely say her positive and helpful personality is huge part of what kept us wanting to stay year after year. I highly recommend grosvenor towers for anyone looking for their next apartment home.

Very friendly staff, quiet, and the location is convenient to metro and downtown. The concierge staff is the sweetest and always going above and...

Very friendly staff, quiet, and the location is convenient to metro and downtown. The concierge staff is the sweetest and always going above and beyond to ensure residents are happy. Michael and Bryant have been so helpful over the 4 years that I have been here; even by just doing small things that end up making a big impact. Michael is always there to greet you at the lobby door after a long day at work with a smile and chat.