Village Highlands

By far one of the worst places to live. It takes maintenance forever to fix small issues. They have the worst attitude when you...

By far one of the worst places to live. It takes maintenance forever to fix small issues. They have the worst attitude when you are interrupting their at home time with emergency calls. This place is prone to break ins and also burglary. Its not a safe environment because everyone is constantly walking through. Around 8 cars were broken into one night a couple months ago and following that a week later 10 or more were. My home was broken into and I asked maintenance to fix my door. He had a nasty attitude and didnt even sound sorry about it. He greeted me with you said the regular knob was broken ugh! And came back to fix it. When I looked it still wasnt fixed. He said he would come back tomorrow ... never came. I even told the leasing office. STILL HAVENT CAME ... I asked for my toiled to be fixed. Still havent been fixed. I was suppose to get my hvac for my air conditioner be changed. Still no change. My carpet was suppose to be re-cleaned. Still havent happened. I told them about my place being broken into and all I got was sorry to hear that to break your lease you need to pay you termination fee and you wont get your deposit back. Having your cars and home broken into is a security issue and its not a safe environment . I wouldnt and dont advise anyone to live here. I will escalate this issue up to corporate

The apartments look good on the outside but on the inside the roaches really shpuld pay the bills cause these apartments are theirs. When...

The apartments look good on the outside but on the inside the roaches really shpuld pay the bills cause these apartments are theirs. When I moved in it was ok then the roaches came they are so bad that the bug spray doesn't kill them. Just disgusting. The managers are liars Tamika tammy the head manager whatever her name is a big liar and her lies caused me and daughter to be displaced will not be paying them anything..... I thought they were ok cause my grandma stayed her for a long time never really had problems except the high bills and flooding numerous of times in the apartment. The managers need to be replaced the lie and are soshonest and unprofessional. They need people who are empathetic to people and not tale joy in putting people out

Currently residing here, horrible renovations the windows are poorly sealed cold winds stay getting in have to keep your A/C unit high to combat...

Currently residing here, horrible renovations the windows are poorly sealed cold winds stay getting in have to keep your A/C unit high to combat it. Poor floor workvstarted peeling immediately. Maintenance team takes months just to come out to you, there is no way to confirm if theyre coming so they can say they never spoke to even though u spoke to them. Leasing office only cares about money, u would think that black people running an apartment thats inhabited by a black majority we would would get A1 service but nope.

They have rodents making their way into the home.... that a no for me! They don't properly inform you of updates /violations/notices thus causing...

They have rodents making their way into the home.... that a no for me! They don't properly inform you of updates /violations/notices thus causing more trouble than they're willing to correct. Notified us that my car was in violation due a flat tire....... ok cool.... sticker plain as day on window. They gave us 3 days to take care of the matter.... got that taken care of . Two days go by and I notice my car isn't there. They had the car impounded for not having an updated tag. That was not included on the sticker that was previously placed on my car window. Tanitra had the nerve to justify that it was documented ... when it wasn't or else that problem would've been addressed as well. So yea management does a horrible job with communicating with the tenants and ultimately anything that happens is your fault.

It's always the tenants fault,office staff is very unprofessional and compulsive liars.....(Tanitra) When u talk too anyone in that office record the conversation or...

It's always the tenants fault,office staff is very unprofessional and compulsive liars.....(Tanitra) When u talk too anyone in that office record the conversation or get it in writing.....My experience is a recorded conversation,and then denied she even said what she said....Infact stuttering too the fact that she couldn't speak....lol Becareful

It's always the tenants fault,office staff is very unprofessional and compulsive liars.....(Tanitra) When u talk too anyone in that office record the convocation or...

It's always the tenants fault,office staff is very unprofessional and compulsive liars.....(Tanitra) When u talk too anyone in that office record the convocation or get it in writing.....My experience is a recorded convocation,and then denied she even said what she said....Infact stuttering too the fact that she couldn't speak....lol Becareful

The management team here are phenomenal. They go the extra mile to ensure that all your needs are met in a timely manner. Any...

The management team here are phenomenal. They go the extra mile to ensure that all your needs are met in a timely manner. Any complaints I've had were resolved with haste. Whenever I walk into the office the greeting is welcoming. Will renew.

I LIVED IN VILLAGE HIGHLANDS FOR YEARS, BUT WHEREVER I HAD A PROBLEM WITH MAINTENANCE OR THE LEASING OFFICE THEY WERE OVER LOOKED. THEIR...

I LIVED IN VILLAGE HIGHLANDS FOR YEARS, BUT WHEREVER I HAD A PROBLEM WITH MAINTENANCE OR THE LEASING OFFICE THEY WERE OVER LOOKED. THEIR MOST MAJOR PROBLEM IS HOW THE CALCULATE WATER CONSUMPTION AND SEWAGE. WHEN I RECEIVED A WATER BILL THAT WAS NOT CORRECTED THEY LIED AND TOLD ME CITY OF EAST POINT CONTROLS THAT. WHEN I CONTACTED CITY OF EAST POINT THEY TOLD ME MY LEASING OFFICE WAS IN CHARGE OF RATING CONSUMPTION FOR ITS TENANTS IF THEY DISTRIBUTES THE BILLS.. WHAT VILLAGE HIGHLAND DO IS THEY WILL SAY YOU HAVE YOU OWN WATER TANK AND IT TRACKS YOUR APARTMENTS AND THE HIRE OUTSIDE SERVICE TO READ YOU INDIVIDUAL METER AND FROM YOU INDIVIDUAL METER USE VILLAGE HIGHLANDS AND RAM CALCULATE WHAT PORTION OF ONE CITY OF EAST POINT BILL. SO BASICALLY EAST POINT CHARGE YOUR VILLAGE HIGHLAND BUILDING AND PROVIDE THOSE BILLS TO VILLAGE HIGH LANDS AND VILLAGE HIGHLANDS AND RAM CALCULATE WHAT THEY SHOULD CHARGE YOU BASED ON HOW MANY PEOPLE ARE ON YOUR LEASE AND HOW MANY TENANTS ARE IN THE BUILDING TOTAL. IT HAS NOTHING TO DO WITH YOUR CONSUMPTION THIS IS HOW THEY ARE STEALING FROM THE TENANTS. DON'T MOVE HERE PLEASE!!! THE LAYOUT OF THE APARTMENTS ARE GREAT BUT EVERYTHING ELSE SUCKS. I MEAN EVERYTHING. DON'T MOVE HERE PLEASE!!! THE LAYOUT OF THE APARTMENTS ARE GREAT BUT EVERYTHING ELSE SUCKS. I MEAN EVERYTHING.DON'T MOVE HERE PLEASE!!! THE LAYOUT OF THE APARTMENTS ARE GREAT BUT EVERYTHING ELSE SUCKS. I MEAN EVERYTHING.

Tanitra the compliance manager is awesome! Very sweet and helpful..the apartments are quiet and I'm on the bottom floor and have yet to hear...

Tanitra the compliance manager is awesome! Very sweet and helpful..the apartments are quiet and I'm on the bottom floor and have yet to hear the neighbors above me making too much noise! It definitely feels like you're not on Stanton road and I love that

Well - my family and I have only been here for a month. The inside of our home is nice (minus the fact that...

Well - my family and I have only been here for a month. The inside of our home is nice (minus the fact that they claimed to have made updates/renovations a week before we moved in) - The stove had old burners (one SUPER rusted) but they switched them out quickly once I saw it -_-, Already having some disappointments. The woman who got us squared away, Ms. Sharon - seems like a sweet lady but my husband and I were told different things at different times. Mostly regarding utilities. If you even consider this place, know that you will be paying ALL utilities including trash. Power is with East Point Power ($265 turn on fee) - water is not a set fee, etc. Maintenance was suppose to return the same week we moved in to fix the kitchen outlets (they're old and worn out)- a month later, still waiting. The staff seems nice. Some are but it's clear they all don't get the same training because you can't even get the correct info regarding your lease. We were told water was paid with rent - now someone else tells us, "no its separate". Had we known we'd be spending $760+ a month to live here under more than small false pretense, we would have continued looking. Especially since there is no "business center" and the laundry facility isn't even 24 hours but it's passcode-protected (closes at 9 so it sucks if you work often). What laundry facility closes at 9PM? One thing I figured could be overlooked under we got our washer/dryer in. The only cable we saw available was with Xfinity and most folks here have ADT security installed. The location is okay, on Marta bus line, and landscape is somewhat clean - the neighbors in our building aren't pleasant, the trash can, we have to walk across the street to in the other building unit. We have the very top floor so no bugs in sight (so far) - the neighborhood is ok. I wouldn't take a stroll after sunset. Community is not gated - they don't have security on the property (so it's a lie when they do tell you so) - I knew that when we did the tour (saw no one). CON - sadly, no patios. I really hoped to find a place with a patio to grow my herbs and veggies or do some composting to eliminate having the throw away tons of trash but nope. Other housing choice was already fully occupied. You can't even have anything outside your own door other than a welcome mat or something, which I think is stupid. The place is ok for now, it's liveable. You will see that kids are around, you may look out your window and spot a group of twerkers (lol) every now and then, or some guy cursing out someone late at night. We took a chance on this place even after some horrible past reviews BUT you never know. No place is perfect. If you plan to live here, save on your utilities and do like we do, turn off whatever rooms and lights you don't use throughout the day on your breaker box. let the natural light shine through during the day. I work from home so our extra bedroom, living room, and front entry power is usually off during the day, electronics not in use we unplug, etc. The stove stays off until we need it too. Makes a HUGE difference in what you pay monthly (trust me). Overall, the apartment we have is nice. If you want to avoid the possibility of bugs, request a 2nd or third floor apartment. If you can't stand people walking above you, get the 3rd floor (FYI - the floors are THIN as heck, I can literally hear the person below me answer his phone after I hear it rings). We haven't experienced or seen any break-ins or car break-ins. We wanted to be closest to the front because the back of this place was out of the question. We just stay in the house mostly and only leave to run errands or work - or to take a short walk near the front of the community during daylight. It's an ok place to temporarily call home if you need a last resort when better places are fully taken.

Great place to stay with wonderful staff ready and willing to help as much as they can! made it easy and painless to submit...

Great place to stay with wonderful staff ready and willing to help as much as they can! made it easy and painless to submit a application and move in!!! So happy I choose here :)

Dear Spirit of God, Thank you for an Awesome management team located at Village Highlands Apartments. Ms. Lu, Ms. Debra, Mr. Billy, Mr. Sandy,...

Dear Spirit of God, Thank you for an Awesome management team located at Village Highlands Apartments. Ms. Lu, Ms. Debra, Mr. Billy, Mr. Sandy, Mr. Fred, Ms. Tanitra, Ms. Towana and Ms. Portia are simply the best. When management care for the tenants you have something to work with. This team care from the heart. Thank you Lord God, for being in the hearts of the management team. Bless if you will the tenants and their loves ones. Bless the teenagers of the property as well. Direct the path of all that come or go on the property. Bless the entire staff from day to day. In Jesus Name. Amen