By Phil Dworkin
, March 29, 2018
To start, we were unable to move in on start date due to the apt not being ready yet. When we got the go ahead the unit filthy and missing multiple items such as a dryer, closet doors, unfinished bathroom, missing screens (still don't have those), broken stove, broken dishwasher. Keep in mind this was for a "renovated" unit. To be fair, they refunded those first three weeks of rent for us, but it put us in a bind as we had a lease that ended right as the one at Brookstone started.
Base rent may seem cheaper than other apts (ours was $730 per person) but when you add up everything its closer to $900 - you could live cheaper in a lot of spots downtown. The first billing which includes trash, community services, cable, pool heating, etc is about $200 a month. This does not include Duke Energy bill which varies from $100-$180 a month (summer is much higher). So depending on which way Duke goes it adds up quick.
Besides from that the units are solid but you can tell they've been there for a while. Anytime you turn on the water you can hear the pipes rattling, our friends a few units down came home to 4 inches of water after one of theirs burst. The master bedroom w/bathroom attached is way bigger than the other bedroom in the 2 bedroom apts, the second bedroom is still a decent size though.
Maintenance requests are hit and miss. Some things they are quick about if you keep prodding them, others like our screens (put in request in September, it is now March) they are terrible at. The turnover at their leasing office is pretty high as it changed over 3 times in the last 9 months.
It is super quiet around the apartments which is nice but overall they are cookie cutter older apartments. Right by the highway, Oakley Square, and MadTree which is a plus as well. Ultimately I wouldn't recommend living here and we are moving out at the end of our lease. For $900 there are way better options than Brookstone.
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