Mesa Ridge

Washers and Dryers provided in the community are worst. When we are inserting the card it is saying authorizing but when we try to...

Washers and Dryers provided in the community are worst. When we are inserting the card it is saying authorizing but when we try to select a cycle it is not working but the money is getting deducted from the account. This happened to me multiple times. I am loosing my money with out any use.

The company that took over the apartment complex within the last year seems to be making an effort to maintain the property while I've...

The company that took over the apartment complex within the last year seems to be making an effort to maintain the property while I've lived here (e.g. Repainted parking lot, worked on foundational repairs, sprayed for bugs). In the past I had a hard time getting them on the phone because their office was being upgraded. Now that the upgrade is finished it seems there is a quicker response. I also had an interesting situation where maintenance said they completed a task on the web even though it was very obviously not taken care of. When I put it in again as a high priority I was contacted and an appointment for repairs was made. The community laundry is not bad and it is nice to know there is a pool if I want to go swim in the summer. They are also good about posting paper updates and sending emails. People walk around at night, but they tend to keep to themselves so I feel pretty safe. I am thinking about renewing. If there is a better deal around this area I haven't been able to find it.

***** STAY AWAY, RUN AWAY ****** Dear All- Don't get trapped by leasing an unit here, The staff is Rude, Unprofessional. In case of...

***** STAY AWAY, RUN AWAY ****** Dear All- Don't get trapped by leasing an unit here, The staff is Rude, Unprofessional. In case of early termination u will still have to pay the rent for ur full tenure. EX: If u sign 13 months lease and happen to leave in 6 months due to unavoidable work commitments, U will still have to pay the remaining 7 months rent. Funny right? There is no concept of Early Termination concept in their lease agreement unlike other neighboring communities. As genuine we can pay upto 2 or 3 months as early termination fee (its acceptable to some extent) but who would pay 7 months rent? Dear IT folks working in nearby area don't get trapped and sign an unflexible lease if ur stay in San Antonio is uncertain. Read further reviews about this community by other residents who lived and experienced the pain and then decide for urself. There are a lot of good communities nearby do some research and before considering this. Lot of bugs, roaches, pool is dirty, laundry is full insects, stray cats, unclean apartments would be given during move in, refrigerator and kitchen shelf will not be cleaned, Closet would be filled with dust. PFA.. Jessica- Manager is very rude, never smiling, and very unprofessional, she simply says "I was not here wen u signed the lease so tats not my responsibility" She is quick to get rid of her responsibility and will try her best to chase u away from office without a solution or answer. Most of the residents am aware of share the same testimony about her and avoid going to her and most of my friends are waiting for their lease to complete to move out of this community You would be given unclean, broken, dusty apartment during your move in. PFA pictures. I didn't start staying in the unit until they cleaned it and yet they charged me 2 days rent. If anything is promised do not believe it until u get it in writing. There is no honor of verbal words here. To Existing Residents- If u drop by the office for some clarification make sure u make notes in front of them or write them an email of contents discussed ask them to acknowledge- U can always be trapped in verbal words.. I have shared my genuine experience, rest is upon individuals choice to decide.. and yes, I can be Thanked later. :-)

i have been living here for five years and the manger JESSICA IS ALWAYS VERY HELPFUL AND ONE OF THE BEST APARTMENT MANGER WE...

i have been living here for five years and the manger JESSICA IS ALWAYS VERY HELPFUL AND ONE OF THE BEST APARTMENT MANGER WE EVERY HAD AT CITY CREST APT, ALSO HER ASST MANGER ADINA IS ALSO GREAT AND GO OUT HER WAY TO HELP YOU. MAINTENANCE ANSWER MAINTENANCE REQUEST THE SAME DAY. GREAT PLACE TO LIVE.

Absolutely horrible. One of the most unprofessional staff I have ever dealt with. I'm already talking to my lawyer and setting up the next...

Absolutely horrible. One of the most unprofessional staff I have ever dealt with. I'm already talking to my lawyer and setting up the next step since they like to treat you like you're a moron.

Experience here was horrible, they saod carpet was brand new but wasnt... The walls in my apartment had only primer on them walls look...

Experience here was horrible, they saod carpet was brand new but wasnt... The walls in my apartment had only primer on them walls look bubbled up in certain spots and they will send you to eviction court for only 1 month they say they leave notices on your door but they dont... They will not work with you on that at all the lady manager is rude, if you went here get everything in writting amd have them sign it.

This place is horrible!!! Would not even give it a 1 rating. Smells coming from inside the apartment, bugs, roaches....just found out they sprayed...

This place is horrible!!! Would not even give it a 1 rating. Smells coming from inside the apartment, bugs, roaches....just found out they sprayed for German Roach infestation. Get flyers on our doors telling us the agenda for the maintenance but can't even keep it. Told we cannot park in certain areas for a two day period OR OUR CARS WILL BE TOWED AT OUR COST...NO EXCEPTIONS. Work was never done or started. Nails in tires, workers busting windows to replace old ones. Many complaints to corporate with no results. New office manager just tells you I was not there at that time....sorry. Pool closed all summer so far, part of the package. I don't care how many times they spray for roaches....there is an infestation here. I've had it, hard waking up with bugs crawling on your arms....little Nats everywhere....spray does not work. Do yourself a favor and we'll I'm sure you can guess what I'm saying.

***PLS Stay away from CITY CREST*** Very terrible experience and the most complicated management I came across so far. They do all the paper...

***PLS Stay away from CITY CREST*** Very terrible experience and the most complicated management I came across so far. They do all the paper work and assign you a particular unit but will surely surprise you on the day of planned move-in by saying "the unit you have booked is not vacant"...:P Seems funny but that was my personal experience....:( On top of their mistake they speak very rudely with customers for which they are obviously well know around this area. Now the most funniest thing is they take months together to get you back the refund, which is completely because of their ability to manage their property and customers.. That's all I can say here, don't want to bore you guys anymore. If you still love to dare and have fun, you should head straight to CITY CREST San Antonio. 100% Disappointment guarantee.....:P Even after a month after cancellation they do not even the status of refund.. People sitting in the leasing office do not even know to operate a computer properly.. And especially they shout at customers, such a rude and stupid management and their employees... To be frank pls stay away from "Jessica", as she is extremely rude and just non sense....!!!

Moving in July. Staff very friendly. They are in the process of remodeling everything with new ownership... good prices. Ask them for discounts about...

Moving in July. Staff very friendly. They are in the process of remodeling everything with new ownership... good prices. Ask them for discounts about college students, millitary, being married... they help you out... my wife and I was approved in minutes.

DON'T MOVE HERE. ESPECIALLY IF YOU HAVE CHILDREN. This place is NOT clean. The whole complex has a horrible roach problem. My lease is...

DON'T MOVE HERE. ESPECIALLY IF YOU HAVE CHILDREN. This place is NOT clean. The whole complex has a horrible roach problem. My lease is up in July and i have had pest control bomb my place almost every other month AND IT MAKES NO DIFFERENCE. And there's even larger roaches in rhe laundry rooms and pool area. When i first moved here there was a roach on the wall but i figured maybe it was because no one lived here. The whole apartment was dirty. If you walked barefoot for 2min your feet were pitch black. The fridge was NEVER cleaned. There's all this food and grime in the vents of the fridge and it looks disgusting. The walls had so many cracks and gaps, like on the sides of doors and what not. THERE WAS NO CONFUSION HOW THE ROACHES WERE GETTING IN. In every room of the apartment there was walls with big gaps it's disgusting. We made a maintenance order for them to seal everyrhing off, we even bought our own sealant, and they did a horrible cheap job. It didn't even look better. They just slabbed it on unevenly. We took over and did it ourselves. And of course, the number of roaches in my apartment went down, but it didnt stop them. I look for them, i expect them. Every time im getting ready for work i kill about 3 of them. I'm so sick of this it is so disgusting and not a way a human, or a child for that matter, should be living. I don't even trust my dishes half the time. Another thing when we first moved in, we had a leak in the bathroom, coming from our upstairs neighbor's shower. The first time they "fixed" it all they did was seal of the hole the water was coming from. But all that did was create water damage on the walls, the walls were literally soft to the touch it was nowhere near solid. SO I WAS ASSUMING they would be replacing the walls but nope. They left them like that and took out tiles from my shower and were able to access where the leak was actually coming from. Then replaced the tiles with INCORRECT tiles. And the sealant they used for that is not waterproof. So of course it's slowly chipping away. We also have MOLD growing on the top of the shower on the soft, water damaged ceiling. What did they do? THEY BLEACHED IT. TO MAKE IT LOOK LIKE THEY TOOK CARE OF IT. THE MOLD IS COMING BACK. It's spotting through. So everytime im in the shower i get to stare at mold and hope there's no roaches on the shower curtain. The apartment also hired the most shady people to do their remodeling. They leave NAILS EVERYWHERE. IT IS NOT SAFE FOR CHILDREN. Everywhere i go i see nails or woodchips, i even got a screw in my tire from them and had to get a brand new tire, LUCKY FOR THEM my insurance covered it. When they came to replace my window they got glass EVERYWHERE. And i saw them look at my porch that was covered in glass AND THEY SAID NOTHING. And im so glad i checked the crib cause there was glass in their too. The window also had huge gaps along the sides so we have an open wall again and a huge roach came through it. And the remodeling crew stare me down everytime they see me, sometimes i stop walking and look at them so they acknowledge that i see them but they just stare at me. Sometimes they drive by and stare at my porch too, almost like they're looking for me. IT IS SO UNCOMFORTABLE. And they're rude about parking. One time i was coming home for lunch and their car was parked in the way so they can talk to someone, they looked at me, WAITING FOR THEM TO MOVE, and they just kept talking and i was late to work. They didnt even put screens on the new windows, they installed new porch lights with no light bulbs. THIS PLACE IS A SAFETY HAZARD IN SO MANY WAYS. IT IS NOT WORTH THE CHEAP RENT. DO NOT MOVE HERE. And everytime i go into the office i have to repeat my whole life story of living here AGAIN because they never have the same people working, it's always people from their "sister complexes", Does anyone work HERE at all? ******UPDATE 06/06/2017********* staff still hasnt responded to me but proceeded to send pest control out again, which was not requested.

For starters, the A/c units are old and don't work very well or like mine doesn't work at all. I've called them twice in...

For starters, the A/c units are old and don't work very well or like mine doesn't work at all. I've called them twice in the past 3 days, and not even a response to my calls. So I call during their business hours and no one is there at 3pm when i get off from work. The big problem when I moved in was horrible pantry and all closets had roaches in them. The staff keeps changing so thwre is always a mix up or they didnt get sinething and its just bad. But you get what you paid for

Mesa Ridge is absolutely HORRIBLE. My building has an infestation of bugs that management can't seem to get under control. All they continue to...

Mesa Ridge is absolutely HORRIBLE. My building has an infestation of bugs that management can't seem to get under control. All they continue to do is spray the apartment with a chemical that "increases bug activity" for two weeks and does nothing to fix the problem. The apartment and appliances are also very old and unappealing. There's a lingering odor from surrounding apartments so get ready to tolerate that if you're moving in. There's also a MANDATORY $5 pest fee for someone to spray a bs chemical around your building. Not your apartment or even on your floor, just around the building. Also a $41 cable fee in addition to your rent, regardless if you have your own cable provider or not. Rent is very cheap, but on average, you're looking at about $65-70 worth of mandatory charges a month in addition to rent. Be sure to read the fine print before signing your lease. They're currently on the third new management team since I've signed my 13 month lease and none of the teams have had a proactive approach regarding the bug infestation or maintenance issues. If you're a current resident, I feel for you. If you're considering signing a lease, may the odds be ever in your favor.

I am stuck in this dump until July. I get it, the rent is cheap so the place isn't going to be the most...

I am stuck in this dump until July. I get it, the rent is cheap so the place isn't going to be the most updated but what I've experienced is just...

Unprofessional, rude staff. Emily and the other incompetent morons are clueless, utter garbage. Decent apartment for the price. Its a shame that the office...

Unprofessional, rude staff. Emily and the other incompetent morons are clueless, utter garbage. Decent apartment for the price. Its a shame that the office staff sucks. Save yourself the aggravation and do not rent here or any other affiliate of The Lynd Company.

I lived in this horrible complex for 14 months. In that time, I had to file over 25 noise complaints and call the police...

I lived in this horrible complex for 14 months. In that time, I had to file over 25 noise complaints and call the police several times due to my neighbors stomping, playing loud music, throwing parties and generally being loud nearly every day. I ended my lease early just to move out because of the noise. This place sucks!

I wouldn't recommend this Unprofessional place to a homeless individual who has won the lottery as a temporary place to rebuild!! COMPLETELY unprofessional on...

I wouldn't recommend this Unprofessional place to a homeless individual who has won the lottery as a temporary place to rebuild!! COMPLETELY unprofessional on all levels! It takes them almost 2 months to refund ANY $$$$ just do whether approved or not and they give you a run around!! BTW.....Lynd Management(david lynn & associates) is utter garbage!! Pay ya'll bills and maybe ya'll would be considered professional!!Glad We didn't get approved because it would have blocked our progress for this 4 bd 2.5 bath House we have gotten approved for with the same rental history disapproved from these so called unprofessionals!! AVOID at ALL Costs!! What A Dam Joke!!