Canal Square Apartments

I have been living here for two months and am already looking for a new apartment. At a glance, this place seems so nice,...

I have been living here for two months and am already looking for a new apartment. At a glance, this place seems so nice, but the workers are great salesmen. I have already submitted about 20 maintenance requests. There is a garbage shoot on each floor, and it has broken about 5 times in two months. It usually takes about a week to get fixed, and people keep putting their trash in the room when it is broken. Now, there are mice and there's poop everywhere. I heard a mouse chewing at my wall the other night. Not to mention the cockroach problem! People have to evacuate so they can fumigate but no compensations are being done. This place is absolutely disgusting. All the hallways stink and everything is done cheaply. It is such a shame because the location is awesome. $1200+ a month just is not worth living in this pest infested, trouble-ridden apartment.

My wife and I have lived in Canal Square for nearly two years. We have always enjoyed professional service from the staff in the...

My wife and I have lived in Canal Square for nearly two years. We have always enjoyed professional service from the staff in the front office, exceptional attention to maintenance, and easy access to downtown. We were willing to pay the associated cost with living downtown.

The staff great and easy to work with! The building is clean and maintenance is quick to respond to any issues. The staff is...

The staff great and easy to work with! The building is clean and maintenance is quick to respond to any issues. The staff is also really good about hosting community get-togethers and posting about fun events downtown. Canal square is a great place to live.

I lived in a 2 bedroom apartment by myself from August 2017-May 2018. Apart from the outdated appliances, lame features, and overall facility leaving...

I lived in a 2 bedroom apartment by myself from August 2017-May 2018. Apart from the outdated appliances, lame features, and overall facility leaving something to be desired (one room didn't have a single light bulb fixture), I was very disappointed with the move out proceedings. When I was moving out half the complex was under construction, and instead of simply opening the gate for me to carry out couches, beds, and tables, they insisted I walk through 4 separate hallways and 3 doors throughout the entire process. As if that wasn't enough they charged me $629 to replace the carpet, citing brownish stains that I had documented and reported to them when I first moved in. This came only after they assured me that a move out inspection was merely a formality that they didn't have time to schedule for me. They let me know the carpet hadn't been replaced in 3 years, and I highly doubt they even replaced the carpet after I moved out. They will try and trap you into making payments anyway they can. Now that I think about it, there was construction the entire 10 months I lived at canal square, they were always repairing something; as a result they moved my parking spot about as far away as possible from my room and frequently disrupted my studying. Living on the canal and next to IU School of Medicine enticed me, but Canal Square drove me away -- look somewhere else.

I can't tell you how many apartment buildings I visited in my search last year. Having just finished a year in Canal Square, I...

I can't tell you how many apartment buildings I visited in my search last year. Having just finished a year in Canal Square, I can say that I definitely chose the right one! The office staff are so kind and know my name (and apartment number for packages!) and maintenance is very fast and reliable. The interior courtyards are peaceful and I hardly hear any noise from downtown. I have the luxury of walking right out of our complex onto the canal or just a few short blocks to monument circle and still sit on my balcony and feel like I'm in a quiet neighborhood! The pool is well maintained and I've even caught staff cleaning the windows and vacuuming the floors in the hall. Everyone who works in the building clearly takes a lot of pride in their work. Parking is an extra fee but I have a covered spot steps from the door and it made my first Indiana winter so much easier. I signed another year's lease as soon as I could!