**This is a very long review** We have lived here for a year & just signed for another year with regret. We moved to...
**This is a very long review**
We have lived here for a year & just signed for another year with regret.
We moved to this property with the usual excitement of anyone moving into their first apartment. That excitement was, unfortunately, short lived. First off, the noise. If you're looking for a quiet place to live, I don't recommend this property. It's possible that the noise factor is due to the fact that we are at the back of the property but I can't speak for the lucky folks who live near the leasing office. We've tried management to help with our neighbors but with no success.
Second, maintenance. It took them an entire month to put our apartment number back on the post after taking it off in the first place. Not to mention they never replaced the wood railing they removed when they removed the apartment number. The patio above us & the wooden columns are rotted, in disarray & in desperate need of repair. Inside the apartment is a different story. A few weeks after moving in, my sisters closet door fell on her because the door came off the rack. It was repaired. Now, though, the towel closet door constantly comes off of the rack. Not to mention, my bathroom, the guest bathroom, has had continuous problems.
Third, pest control. While the roach situation has greatly improved, it was a serious problem in the beginning. Every morning there would be baby roaches scattered throughout the kitchen. Dead beetles & roaches in the foyer & living room. We had the occasional roach in our bedrooms & bathrooms; spiders in both the living room & the master bedroom. However, if you remember to put in a request, the situation can be remedied with routine pest control.This is why they at least got a second star. However, they don't have an automatic request option. You literally have to put in the request EVERY. SINGLE. TIME. It's 2018, Case & Associates. C'mon.
Fourth, management. When we arrived, the manager - Libby - was awesome. She was attentive, forward, & open. Unfortunately, a month after we moved, she was transferred to another property. Now, management is lax, inattentive & basically gives you lip service just to get you to go away. Also, no one ever answers the phone when you call.
Look, to wrap this up, I'll say this: The Courtyards is - on the surface - a nice looking complex. But I wouldn't recommend this place to anyone.