Villas Of Oak Creste

I WISH I HAD THE OPTION FOR 0 STARS, AND I CAN'T WAIT FOR MY LEASE TO END! THIS IS A HORRIBLE APARTMENT COMPLEX....

I WISH I HAD THE OPTION FOR 0 STARS, AND I CAN'T WAIT FOR MY LEASE TO END! THIS IS A HORRIBLE APARTMENT COMPLEX. PEOPLE WALKS IN WITHOUT PERMISSION AND WITHOUT NOTICE. LOTS AND LOTS OF ROACHES, ANTS(INSIDE THE WALLS) AND THE ROOF ABOVE OUR TOILET IS FALLING APART FROM THE INSIDE. WE HAVE REPORTED THIS ISSUES BUT NOBODY CARES. THE RECEPTION IS SO BAD, YOU LITERALLY HAVE TO WALK OUTSIDE TO TALK ON THE PHONE. SO STUPID.

Honestly the apartments are nice and everything but there are a few things that weren't. When i lived here and when we would put...

Honestly the apartments are nice and everything but there are a few things that weren't. When i lived here and when we would put work orders it would take them daaaaays to come in our apartment, we noticed some of our stuff would go missing (stuff that was very expensive and meaningful), at night the complex is pretty caca. My neighbors would get their cars broken into and you would wake up to your car being held up by bricks because your tires were stolen! Crazy drunk neighbors threatening you saying hes going to bring out his gun and shoot you, the water pipe always busting and the water shooting out from the ground. Pool had worms in it during the summer time the pool is in the middle and i lived close to it i would heard people doing the nasty !!! I mean the office staff is cool and all but they wouldn't do anything about the stuff that would happen they never put cameras or anything..

I just want to say me and my husband has been living here for almost 4 yrs! we are both very comfortable here.we love...

I just want to say me and my husband has been living here for almost 4 yrs! we are both very comfortable here.we love our apartment.As far as getting work orders done they always fix the problems right away!. management's been great! never had a issue with anyone! maintenance guys are wonderful! just wanted to add this..thank you!

This place is very loud at ALL hours. But if this is your only option then avoid building 7. 1 week into this hell...

This place is very loud at ALL hours. But if this is your only option then avoid building 7. 1 week into this hell hole and already am experiencing a nightmare of problems. If you would like to experience the loudness then find yourself a cardboard box you can fit in, place it in between to large speakers and blast the most annoying music you can think of.

The Assistant Manager at Villas of Oak Creste is highly unprofessional, today I had to take a shower with water bottles. We didn't receive...

The Assistant Manager at Villas of Oak Creste is highly unprofessional, today I had to take a shower with water bottles. We didn't receive any notifications informing us that the water for our shower would be COMPLETLY SHUT. I went to the office to inform your assistant manager and the first response that came out of her mouth was "Our hot water is only out" after I just told her I'm out of water and I'm not able to shower. She had the audacity to argue with me about the reason why I went to the office in the first place! I told her at least 10 times my shower water is out, her only answer was "only our hot water is only out" After I address my issue she also told me in a nut shell that I can't live at Villas of Oak creste because my girl friend is the one who signed the lease. I just got out of the military 2 months ago and obviously I'm going to live with my woman. She's also pregnant by the way so now I have to live with the fear of me not being able to sleep at the apartments I pay for. I literally only went in there to tell her " HEY WARN US NEXT TIME ABOUT THE WATER" I understand that my issue wasn't going to get fixed the moment I went in. Her responses and the attitude that came along with it was disgusting and probably the worst customer service I've ever experienced. It's obvious she's only there for a paycheck and not for the people who live there. Please address this, also I want to speak with the head manger of Villas of Oak create. Julian

I have been here for 3 years and never encountered any violations or any problems with any neighbors. But lately I have been getting...

I have been here for 3 years and never encountered any violations or any problems with any neighbors. But lately I have been getting all kinds of violations out of nowhere. And I honestly feel like the office is discriminating against me. And its not right. I don't feel comfortable anymore. The entire office staff is unprofessional. I am a store manager and know when great customer service is being provided and the only person that kind of seems to care is Ms Barbie in the office. It was never like this when I first moved here it was an amazing place. Now it Just seems like the entire complex has been ran into the ground. I still love this place but "Management" needs to step it up with customer service & make long term residents feel appreciated. Thanks,

Don't live in this s*** hole. Just moved out last month, I had issues with loud annoying third floor neighbors of building 7. This...

Don't live in this s*** hole. Just moved out last month, I had issues with loud annoying third floor neighbors of building 7. This place a joke. Management nor law enforcement do anything to solve the issue. Place is not worth your money.

My husband and I lived here for about a year and a half, and we could not wait for our lease to end. When...

My husband and I lived here for about a year and a half, and we could not wait for our lease to end. When we visited the property it seemed great, and management was wonderful, but the day of our move-in things started to go down hill quick. The first concern was with loud neighbors and loud music late at night and when a report was filed nothing was done, and I just learned to sleep with earplugs. Second, our neighbor below us would constantly harass us about our dogs because our floors were hardwood and he could hear them walking around. I spoke with Grace, the old Manager, and she spoke with him, and things seemed better. However, she resigned, and the new office manager is possible the worst manager I have ever worked with. She tried to charge me late fees even after my bank confirmed our auto payment was never requested, stated we they had no record of our dog and wanted to charge us for a lease violation, even though he was on the lease ( I was lucky enough to find my lease copy to prove it). Our truck was stolen three months into our lease, and we were told there was not security or camera anywhere on the property, so the police did not have any information to follow. The maintenance guys were friendly but did not seem to have the funding to repair things and to add to my already sour taste about the place at move out they tried to charge me a cleaning fee even though I had receipt of all the cleaning services I used. It was at this point that I got a lawyer involved and it was only then that all of a sudden everything was clean and no fees were due. Horrible management, if you are thinking about renting due to the low cost, don't it is not worth the stress that comes with it.

Yes I was a prospective renter at this apartment and actually extended my current lease waiting for the size apartment that I was wanting....

Yes I was a prospective renter at this apartment and actually extended my current lease waiting for the size apartment that I was wanting. I came in yesterday too late in the day with a friend she was looking for apartment for both her and her mom so it would have been two additional apts they would have been renting the besides the mine. I'll be renting when my lease is up. But today when I walked in there the first thing that I was greeted with wasn't a hello or anything like that she told me to have a seat rudely while she smacked her gum and then started asking questions as to why we were there and I explained to her that I was looking at leasing there and that today that I was there for my friend because her and her mom are looking for places sooner than what my current lease was up.She keep asking me questions I reminded her today it was for my friend she stood up and threw a tantrum like a 2 year old and said she was done at the same time that I said that I was done because she was being so rude. If this is how they treat prospective renters because that would have been three Apartments they would have rented not just one. I see that I would have held no value once I moved in. I later spoke with assistant manger same day. She said she would call me back it now been weeks no call or apology other that with this post.

They only care about collecting rent money. Their maintenance is NON EXISTENT. Only problem I have is maintenance. There are only 3 maintenance men...

They only care about collecting rent money. Their maintenance is NON EXISTENT. Only problem I have is maintenance. There are only 3 maintenance men and their favorite reply after a complaint is "should be done today or tomorrow" and it literally never gets done. Me and my pregnant girlfriend just moved into a two bedroom and there is an attachment that was missing for the washer and dryer hookup and it has been almost two months and it's still nothing. They only care about getting their rent money on time, everything else like making sure their residents and their families are okay is at the bottom of their lists of important things. And the women in the office are always on their phones and have the nastiest looks on their faces when I'm explaining my problems. Don't live here if you can find something else.

Overall management is really nice and attentive. Julie is awesome. In all due respect you get what you pay for. I lived on the...

Overall management is really nice and attentive. Julie is awesome. In all due respect you get what you pay for. I lived on the third floor and twice I had some leaking coming from the bathroom sink. It was taken care of within a few days. Window screens are patched up with duct tape it seems but then again I never opened my windows unless I had to. I had pretty quiet neighbors and all were respectful. This was a nice apartment to live in and although there were minor things here and there I would recommend it to someone just for a temporary thing.

Terrible apartments ! I lived there 2years ago there was a leak in my apartment they tore down the bathroom there was tons of...

Terrible apartments ! I lived there 2years ago there was a leak in my apartment they tore down the bathroom there was tons of black mold was unlivable for weeks they did not work with me to find me a place to stay temporarily they would not even let me out of my lease a lot of my cloths got ruined because of the leak they would not reimburse me for my loss it was a terrible experience you could not breathe in the apartment smelled so bad because of mold the apartment management was not willing to fix the problem I had to finish my lease out ,

These apartments are decent for the location, and if you are pressed for time. Under the previous community manager, Monica Fernandez, your concerns were...

These apartments are decent for the location, and if you are pressed for time. Under the previous community manager, Monica Fernandez, your concerns were immediately addressed and would hold community events (i.e. taco Tuesday). Now, under this new manager and staff, concerns relating to work orders, security concerns about other tenants, and taco Tuesday go unanswered or gone. If you are gonna rent here I strongly suggest you STAY AWAY from apartments around 234! The girl that lives there advertises herself on craigslist for PERSONAL SERVICES, and different men, not known to the complex, visit her throughout the day and night. On various occasions men have actually tried to kick open her door. Mind you this is at 2,3 am and hearing the loud pounding will scare the sh*t out of you. You call the police, but by the time they arrive the person(s) banging on her door are gone. The previous manager, Monica, had given her an eviction ultimatum if she was the reason for these disturbances or they continued. Unfortunately, she was transferred to another location and now this unruly tenant blasts her loud music that you can feel the damn bass reverberating through the whole building. I have spoken to other tenants within the building, and they have also complained to the front office to no avail. So beware, if you like coming home after a hard days work and listen to loud, thundering bass through your walls at all hours of the night, including early Sunday mornings go ahead and sign the lease.

yeah office staff may act rude sometimes, i'm sure unintentionally...they are really nice and helpful. The living here is awesome they try to take...

yeah office staff may act rude sometimes, i'm sure unintentionally...they are really nice and helpful. The living here is awesome they try to take care of their residents as best they ca and when you have a problem in your apartment, they write a note to maintenance right away. Everything is peaceful here, its awesome...

i went here with my husband when we were looking for apartments, and had the WORST expierience with the staff! the young girl at...

i went here with my husband when we were looking for apartments, and had the WORST expierience with the staff! the young girl at the front desk( who looks like snooki) was seriously giving us the dirtiest looks i have ever seen in my life (and trust me we are well kempt people, its not like we look like thugs or something) she would not stop staring it was the most rude, unprofessional thing i have EVER witnessed in my lifetime, on top of that she was very hesitant to help us at all. We stood there for a good minute with her just staring at us before she finally said " uh is there something you need?" . We liked the look of the apartments so we tried to stay, but after sitting at her desk for about 5 minutes and the behavior continuing we had to just get up and leave, i wonder how many potential residents she has lost them! avoid this employee, unless you want to be treated like you have leprosy. i wonder how many people have had this problem with her!