Ekard Court

I had a very unpleasant experience renting with HD Omaha in their townhomes at The Village. For one, their walls are paper thin. Anytime...

I had a very unpleasant experience renting with HD Omaha in their townhomes at The Village. For one, their walls are paper thin. Anytime someone so much as coughs or sneezes next door I caught myself almost saying "bless you" through the walls. You can hear full conversations from anywhere in the unit and it's very uncomfortable. A week before we moved out, our building was broken into and one of our neighbors was robbed. The officer who came to notify us about the break in had said the outdoor locks were so cheap they could've been unlocked with a butter-knife. This isnt the first time units have been easily broken into during our time at The Village. Finally, the worst interaction I had with HD Omaha happened this winter while I was recovering from major foot surgery that required me to be on crutches for 6 weeks. Before my surgery, I had contacted management about the lack of salt on the sidewalks around our building when I had slipped and fell on the ice trying to get to my car in the morning. The way our layout is set up, every single sidewalk exit out of our courtyard is covered in ice; the sidewalks slope so water pools up down the middle, and the walkway to the parking lot has a drain on the side of a building that receives no sunlight throughout the day so thick ice accumulates and doesnt thaw for days. My own father, who has a bad back, almost slipped and fell coming to visit me after surgery. I had contacted management several times about the issue, that I needed a safe way to leave my residence so one of my coworkers could pick me up in the morning to take me to work. One day, I finally received a phone call from the President of HD Omaha. Someone had delivered my concerns to him and he had assured me that he had already talked to my boyfriend, who I live with, the previous week (which didnt make sense based on the timeframe of communications but I ran with it) and that when he talked to my bf he said that he was going to make sure that maintenance left a bucket of salt at our basement door just in case they werent able to get to the ice in the morning he didnt want us having to spend our own money on salt. Then he said if the maintenance crew didnt leave a bucket that he would get on them about it. Me being nave, I expressed that I was unaware that he contacted my boyfriend and I didnt want him to chew out a maintenance person if there was already something down there that I was just unaware of. He then asked if there was anything else he could do. I mentioned that some of the properties have a railing around the front steps to their door and that you can tell there used to be a railing system around our unit because there are rust marks in the concrete. He seemed unaware that our unit (actually our whole building) had railings removed and said he would contact Omaha Railing Company to have them installed by the end of the week. When I called my boyfriend to tell him about the conversation I had with the President of HD Omaha, he said he had never received a phone call or voicemail from such person. I told him to check downstairs to at least see if there was a bucket of salt at our basement door, of course, there was not. And, you guessed it, we never got a railing installed. Even after this communication I still documented photos of the sidewalks being covered in snow and ice and told management again that I was walking through heaps of snow through the grass in crutches to avoid the hazardous sidewalks. Youd think that a property management company would want to try the bare minimum to not get sued for ADA compliance and gross negligence but they were playing a risky game. The only positive things I can say about my experience was any time we had a maintenance request, is was attended to and fixed in a timely manner.

I seriously hate this place.... where to start. This place is NOT worth the amount we pay for. Everything here basically breaks. When we...

I seriously hate this place.... where to start. This place is NOT worth the amount we pay for. Everything here basically breaks. When we first moved in, the washer was completely off balance and leaked everywhere. The basement floor is chipping off and rusting and is disgusting to walk on. The upstairs is about 30 degrees hotter than the rest of the place. The ceiling above our shower leaks, the hallway light is broke and submitted about 3 maintenance orders and it still didnt get fixed. Then our sink handle completely broke off AND leaked underneath. The air vents always never stay on. And the best part is, my car got broken into, as well as 2 other vehicles in the same lot!! Then when i called to tell them, they didnt even care. All they said was sorry all we can do is send an email to corporate. Thank that makes me feel a lot better.. Horrible part of Omaha, horrible place to live and cheaply put together, sketchy people and terrible service. Cannot wait to move somewhere else. UPDATE!! I wish i could give another one star review to keep people away from here. Our lease is now up and we are STILL having issues. We moved out a few weeks before our lease was officially up and turned the OPPD off and they decided to charge us up the ass for it! And they are STILL adding more charges on!! The employees are SO incredibly rude. As we were moving out, i sat a desk on the porch so the Salvation Army could pick it up for donation. HD Omaha decides to call me and said it must be moved or they will have someone move it for us and they had the nerve to say they were going to charge us for them to move it!! Are you kidding me? People move in and out of those places constantly and we were still legally occupying the unit so i saw no problem with it being outside for a few days. My anger for this company is the the worst Ive ever had. Stay far away

Was interested in a property and would be living with my dog who has been classified by the Nebraska Humane Society as a Boxer...

Was interested in a property and would be living with my dog who has been classified by the Nebraska Humane Society as a Boxer mix (up to date on shots, fixed, went to behavior training, etc). However, I was declined because she resembles a pit bull? Which is not a specific breed. A little disappointing.

My experience with Harvest Development (HD) has been fantastic. They have given an over the top experience to me as a renter in the...

My experience with Harvest Development (HD) has been fantastic. They have given an over the top experience to me as a renter in the Newport apartments. To begin, they allowed my wife and I to reserve our apartment 5 months in advance as we were finishing up college and the company did some remodeling. I believe the deposit was only one months rent based off of our credit history. HD hosted several social events in which my wife and I were personally invited to because we were new to Omaha. After a few months, my wife and I got a puppy and the application process was quick and easy. What really sold me on the company was when I put a request in to maintenance to remind residents to pick up after their dog waste. The very next day the maintenance crew cleaned up the dog waste, sent out a reminder to residents, and installed a dog waste bin! I could not believe their response time. (After watching people I found out it is usually dog walkers that are the culprit, but now they use the dog waste bin.) I have also had some minor requests put in over my lease term and the problem was fixed in 24 hours or less. The maintenance team also is very quick and efficient with their snow removal and deicing. I could add a few more examples, but these examples should clearly show that the HD team really care about their tenant's experience and are striving to provide the best service possible.