The apartment was impressive at first glance. All the furniture and appliances were in fairly good condition, which was nice. The amenities are decent....
The apartment was impressive at first glance. All the furniture and appliances were in fairly good condition, which was nice. The amenities are decent. The package delivery system is fast and easy. The location is awesome. However, I have experienced many problems here.
For more a month, I could not access my original parking spot because the dumpsters occupied it, which was very frustrating because parking is very expensive. They had promised me to have my parking situation figured out a day after I moved in. This promise date became a week, and then eventually it just seemed like there was not going to be any changes. I sent management an email requesting a refund for a month's worth of parking, highlighting their failure to fix this situation. I received no response. Only after I came to the front desk to highlight the issue in person did the situation get resolved, taking an additional 2-3 days.
The bills have a large amount of administrative and convenience fees, which is somewhat questionable.
The fitness center and yoga studio, which I use often, are maintained poorly. The weights are not racked properly, and equipment is stored inconsistently. The lack of free weight straight barbells was disappointing (no equipment for squats, deadlifts, barbell benching). Equipment in the yoga studio is usually a mess.
As for my apartment, part of my door frame was broken on day 1. I tried to submit a maintenance order twice, but both times the website malfunctioned and told me to try again later. Only on the third time did the maintenance request go through. The floors were also not cleaned, but instead were very dusty. The door to our electrical switchboard does not close properly. The laundry door and the bedroom doors do not close easily. Our floor's trash and recycle chutes are either difficult to operate or do not operate as they should. The toilet tanks are filled with scum, which give the bowl an unsettling color.
The community here is pretty rowdy. From our apartment, it is not common to hear screaming and yelling and loud party music. I've smelled alcohol and marijuana in the hallways and stairwells on multiple occasions. Beer cans and food packages sometimes litter the hallways and stairwells.
TL;DR: The apartment itself and all the furniture and appliances are acceptable. The amenities were disappointing. Not worth the ~$1400 at all.