First Street Place

1. The staff are extremely rude. I hate walking near the front desk. The staff act like it is a problem to answer any...

1. The staff are extremely rude. I hate walking near the front desk. The staff act like it is a problem to answer any of your questions. One of my last days at the apartment I went to get a parking pass and instead of the girl at the front desk saying how can I help you she looked at me and didnt say a word which then led me to say can I get a parking pass and she looked back at her computer swung the book around at me and didnt say a word. She filled out the pass without speaking and then handed it to me, not making eye contact. I said thank you and she never even acknowledged it. This is only one of many incidents I have had with staff. The only person who is a pleasure to speak to and continued to speak when walking in the front lobby was Travis. 2. The problems upon move in- my roommates carpet was soaked from some kind of leak that maintenance could not figure out. We had to live with huge fans constantly blowing for a weekend. Trying to get in touch with management about it was close to impossible, it was almost like they did not want to have to deal with the issue. 3. Why have a trash shoot if its rarely emptied for residents to use? On top of not being able to use the trash shoot, the room where it is located is disgusting. 4. The parking sucks. We had an issue with parking while my parents were here because the apartment complex decided to cut down a handicapped sign but did not paint over the handicapped drawing on the ground. There were handicapped spots right beside it and also they cut the sign down for the only van accessible handicapped spot. This resulted in my parents car getting towed. Their reasoning for cutting the sign down was that they oversold the premium parking in the top lot. Now the sign has been put back up after this incident. 5. Upon move in there were stains on the chairs, paint on the floors, paint on the couches, paint on the desks and none of the vents were cleaned. A clean apartment upon move in is expected and I was utterly disappointed with how dirty it was. 6. There is a cockroach problem. I am a very clean person and never leave food out but I am still getting cockroaches. I had my apartment sprayed multiple times and it never seemed to help. 7. Staff is supposed to clean every night but I do not believe that the stairwells are being cleaned. They smell strongly of urine and animal feces. All around the premises there is feces. I do not have a dog and do not think I should have to see/smell other residents dogs urination/feces. 8. We pay $5 extra for a pool view and I cannot even see the pool from my apartment. This was not something I got to choose. They just tack that onto your rent. 9. The fact that we had to pay $50 for an internet/cable fee but were never told about it upon signing the lease. It was slapped on the first months rent. 10. I submitted a service request for a leak in my kitchen sink and maintenance said they came in and fixed it but it never stopped leaking. It ruined all my bags, dishwasher tablets and a whole pack of paper towels. I submitted another service request for them to fix it and over a week later they they came and fixed it. But once again my sink is leaking so a 3rd service request was submitted. Finally they came by to fix it and while I was at my apartment to witness them being there it actually got fixed. Overall this apartment is poorly run and no one should have to experience the things my roommate and I have. I have lived at other apartment complexes and I had none of these issues. The whole stay could have been better if staff was pleasant.

I moved back here after living in a house that was close to campus and I really do enjoy it here. It's close to...

I moved back here after living in a house that was close to campus and I really do enjoy it here. It's close to everything I need and I'm really enjoying the upgraded gym and appliances! It's also nice being able to save money by having to only pay one bill instead of three for utilities every month. It can get a little noisy at times but the office is usually pretty quick to handle any complaints. Over all i would recommend staying here.

Ive lived here almost a year and overall its good. The maintenance is pretty slow but gets the job done when they get to...

Ive lived here almost a year and overall its good. The maintenance is pretty slow but gets the job done when they get to you finally and Thomas is a good guy and will help out whenever he can- however whenever you ask the girls up front for anything or you need to have a question answered be prepared for them to be snarky or act clueless. The carpet in the apartments are awful and Prices are jacked here for a low graded facility but the location is on point.

Parking is a huge issue. You MUST have a temporary parking pass to park here, and parents, its mostly college kids running this place,...

Parking is a huge issue. You MUST have a temporary parking pass to park here, and parents, its mostly college kids running this place, so if you come for a visit, be prepared to walk a block or two, because the people that live in the building that work here will Not walk downstairs after hours to help with a parking pass and are simply rude. The day of move in, they were towing people left and right, and no leniency for move-ins, they didn't care. If you parked near the building just to unload, you were towed. To park in the small upper lot is an additional $500. And you have to have a parking sticker, or again you are towed. Find another apartment complex that is managed better.

I really enjoyed my time at First Street Place. I lived in a two bedroom with a great roommate and only had problems with...

I really enjoyed my time at First Street Place. I lived in a two bedroom with a great roommate and only had problems with roaches twice. The location was great for taking morning and afternoon runs, as well as attending fireworks and the Sundays in the park. It was an easy 15 min walk to campus and there was a daily shuttle. Maintenance was timely and the staff created such an intimate, community-oriented atmosphere.

I have lived at First Street going on 4 years now and have loved my time here . Any Issues I have experienced have...

I have lived at First Street going on 4 years now and have loved my time here . Any Issues I have experienced have nothing to do with the staff or building itself but with noise from neighbors. Whenever I have an issue, the staff has been quick to handle it for me and are very friendly. Maintenance fixes any issues usually within the day which is much more than I could ask for. I usually walk to class because it is only 1 mile away, but the bus runs every 30 minutes if it is a rainy day. The building has indoor halls and after 7pm is locked to the public. If I was going to continue being in school here I would absolutely stay!

I love living here. I love being able to walk home from class and explore downtown. I like also not having to drive downtown...

I love living here. I love being able to walk home from class and explore downtown. I like also not having to drive downtown and park my car, I can walk!...

Reasons I will never recommend living at first street place: 1) Stairwells and hallways constantly smell and are filled with animal urine and feces....

Reasons I will never recommend living at first street place: 1) Stairwells and hallways constantly smell and are filled with animal urine and feces. I kid you not, I saw the same dog poop in the stairwell for 3 weeks before anyone picked it up. 2) Maintenance is terrible and rude. Something not working right in your apartment? You might as well start googling how to fix it yourself unless you want to wait 4+ months before it gets fixed. My ice maker did not work, so first I tried to fix it myself so I didn't have to bother the staff. After checking the water line to make sure it was on and not tangled I could not figure it out. I put in multiple work orders over a few week span, apparently they showed up, but nothing ever was fixed. Finally one of the maintenance guys showed up just as I got home from work, I could finally see with my own eyes something was being done. I tried to explain to him that I tried to figure out what was wrong and that I'm sorry I've had to keep putting in orders for it. You know what his response was? "Yeah well I don't have four hours to sit here and watch it make ice." Nothing tops off a nice 8 1/2 hour work day like getting sarcastic back lip from your apartment's maintenance guy over something that should have been fixed 4 months ago. I called him out on his attitude and let him know I didn't appreciate it. The ice maker was eventually fixed by a 3rd party moving company who delivered a new fridge 5 months after I moved in. 3) Condition of the apartment after move-in was mediocre at best. The worst part is these people will nickel and dime you for everything they can when it's time to move out. Ended up owing $50 (which i paid off), but when my family and I tried to speak with the manager in charge of billing on the phone, he miraculously was always "unavailable". We were told we could email him instead. Translation: he's in his office but doesn't feel like dealing with an angry resident/parent at the moment. To sum things up, I've lived at 3 different apartment complexes throughout my college career at East Carolina University. First street place was the worst experience of the lot. If you don't believe me, give it a shot and see for yourself; that will just be an expensive mistake. Have a nice day :)

Somewhat quiet complex, the grounds are generally well kept but some people still refuse to pick up after their dogs. Since this is a...

Somewhat quiet complex, the grounds are generally well kept but some people still refuse to pick up after their dogs. Since this is a downtown complex, I don't find it as safe as most places but there aren't any problems during the day. Maintenance responds pretty quickly, and I haven't interacted with the staff much, and I've had mixed experiences. All around, if you want a nice place to live but you're on a budget, First Street is a great option

DO NOT LIVE HERE!!!! First of all it's completely over priced. When I first signed to first street place I assumed that I was...

DO NOT LIVE HERE!!!! First of all it's completely over priced. When I first signed to first street place I assumed that I was moving into a nicer apartment since I was paying 200 dollars more than my old apartment complex. NOT TRUE!!! I have dealt with an abundant amount of leaks coming from the ceiling. So bad that I actually payed $300 to move units, and the same issue happened at my new unit. The office members come off as caddy, and "know it alls". If you have an issue, they never contact maintenance in timely manner, and give you snappy responses. The maintenance guys are really friendly, but they are not well trained to fix most of the problems in the units (and never clean up after themselves). My AC/heating breaks at least once a month, and the office response is "it just happens, and theres nothing they can do about it." I can never put in a maintenance request and have it fixed in one request, I always have to call the office for multiple days for the same problem!!! They closed down the pool for the last two months of summer, and ended up just blaming the residents about it. The hallways always smell like animal feces and are infested with bugs, but again they just blame the residents, instead of cleaning it up themselves. Trash chutes are always full, so theres no reason to even use them at all. IF YOU KNOW WHATS GOOD FOR YOU DO NOT LIVE HERE. Go to other student living facilities, where its half the price and the staff is better, maintenance is faster, and the units aren't completely falling apart! I payed $400 a month for living at The Davis and honestly regret leaving there and coming here where I pay so much more and it's absolutely the worst!!!

I absolutely love living here! I'm in a studio and it is the best value I've seen in town. Conveniently located to downtown, fully...

I absolutely love living here! I'm in a studio and it is the best value I've seen in town. Conveniently located to downtown, fully furnished and the staff is so friendly and maintenance is very quick to respond to any issues.

It is currently 3am and it's storming, but all I can hear are the heavy footed nocturnal elephants above me. I can hear them...

It is currently 3am and it's storming, but all I can hear are the heavy footed nocturnal elephants above me. I can hear them turn their lights on, open cabinets, walking, talking, dropping things, breaking things, and vacuuming. I am woken up constantly to the people above me making noises or doors closing in the hall. Maybe it isn't their fault, maybe the floors here are so thin that when Irma comes the people above me will fall through and watch Netflix with me on my bed. They tell you to report the noise before 12am but I doubt it will ever end. Also there is a pool here, however, it still has not been "inspected" so therefore you cannot use it. Which sucks even more if you have to pay $5 extra a month for poolside view for the only apartment available. To add to this list there's also random bugs like baby roaches, spiders, and some weird bugs I did not know exist. Finally the door leading to the inside of my hall constantly breaks somehow. Which means anyone can walk in. P.s don't bring your parents because it forever smells like weed outside.

What I love about FSP is the fact that it is a community, not just a place to live. As with all communities, there...

What I love about FSP is the fact that it is a community, not just a place to live. As with all communities, there are certain things that your neighbors may do that frustrate you: some do not pick up after their animals, some do not dispose of their trash properly, which leads to this pest issue that alot of people seem to be mentioning. All of the reviews I have read are often a result of people not doing what the property asks them to do: be respectful, clean up after yourself. The staff has ALWAYS been helpful and do their best to address all concerns in a timely, efficient manner. If everyone did their part, this complex would be one of the best in Greenville! My main point is that before you blame the staff, remember they live here too and experience just as much frustration when things aren't taken care of properly. This is my third year, and I still love the community despite some people not doing what they should to keep this place as beautiful as it could be.

I subleased a studio apartment for 3 months here. My first issue was that the girl I subleased from was paying the first of...

I subleased a studio apartment for 3 months here. My first issue was that the girl I subleased from was paying the first of three months rent as incentive to sublease. I also was moving in during the middle of the first month. She paid the first month's rent like we agreed. However, they made me pay the full month with the agreement of pro-rating it (the over payment would go towards next month's rent), refunded her the full month's rent she paid for me as well as the prorated amount, and made her write me a check. Fine. Very confusing and not efficient, but I get it. Next, I brought my therapy dog and pet cat. I paid the pet deposit and rent for the cat on my initial rent check. It was clearly stated on the "for" line of the cashier check. On move in day which was a Sunday, I filled out the pet form for my cat. I had already completed the dog one. The following month, my rent was cheaper, but I assumed because I was reinbursed for overpaying the 1st month, the pro-rated amount, right? At the time I dropped my rent check off, they said it was because I over paid the first month not because it was pro-rated. Figured out it was because my cat's paper was misplaced, and they can't charge deposits or rent for therapy animals. Whatever. I filled out the cat sheet AGAIN, and they said all was well because I had already paid the deposit. A few weeks later I get a call (while I'm on vacation) that I owe 300 immediately and pet rent for my unauthorized cat. I was extremely frustrated and a bit short on the phone. The rep kept saying I wasn't paying extra since my rent was cheaper that month since I'd "overpaid" my first month's rent. Yes, the amount is the same at the end of the day, but when you haven't worked because you're out of state on vacation, work=pay, getting a call from out of the blue to pay 325 immediately is infuriating in the least. Mostly because I HAD paid it, they messed up, and now I owe an unexpected few hundred dollars. My next issue came with moving out. I had heard and read reviews about them nickle and diming you, but I'm a clean, responsible, PROFESSIONAL adult. Not a college kid. I know how to clean an apartment. Even so, I got charged $45 move out fee for "cleaning the bathtub and trash removal." Trash removal fine, I forgot my laundry detergent and dryer sheets on top of the machine. It's a bit much to say it costs 20 bucks to remove it, but okay. But the tub? I scoured that thing with a toothbrush and cleaner! The ceramic was already stained beyond cleaning. Not disgustingly stained, a little disclored. It was definitely cleaner than when I moved in. When I called to pay, I asked about it. The money wasn't alot, but it's the principle that I cleaned on my hands and knees that stupid apartment and still got pegged a fee. The rep asked if I put it on the move-in form. No, I didn't because I assumed move-in forms were for damages already existing, like cracked walls/scratched chairs/broken window lock. I didnt realize a slightly discolored ceramic bathtub was considered damaged. I wonder if they even cleaned the tub? I bet they just pass out fees and hope the next tenant does the same thing I did, so they can charge them too. For a place that smells like urine (always), weed (often), and has an abundance of roaches, you have high expectations of your move-out tenants. Pros: super nice maintenance guy.

Do not live at First Street Place. There were roaches dead and never cleaned up in the hallways. When I called to let them...

Do not live at First Street Place. There were roaches dead and never cleaned up in the hallways. When I called to let them know that there were roaches in my apartment they asked how many I saw as if that would determine whether or not I would be able to get some sort of solution. The smell of pet fecal matter and urine in the stairways was incredibly frustrating to deal with on a daily basis not to mention the tenants who did not clean up after their animals had accidents were numerous. The mailroom never had a working lock and the mailboxes we were assigned could easily be broken into. The trash chute closets were abysmal and on several occasions I brought the overflow of bags to the dumpsters myself. Absolutely NOT a tenants job! Over break they contacted us letting us know they would be getting new FOB keys and that we were to pick them up at a certain time and place. Tenants who were not available at that time were told they would have to wait for regular office hours to get into the apartment or call the emergency number and someone would eventually pick up. What put me over the edge was twice when I was in the shower maintenance keyed into my apartment unannounced! One would think upon hearing the shower they might leave or at least announce themselves. If you are a single woman that will be living here I suggested shoving your desk chair under the door handle so that you are not surprised by any unwelcome visitors. When I complained to the front desk they did absolutely nothing to assuage my fears. Of course now having moved out they charged me $90.00 for trash removal and cleaning. Part of which they were charging me for a rip in the couch and white paint on the couch which was already on my original move-in form. After a dispute they did lower it to $25.00. I have chosen to pay other than to argue with them and write this review. Their original paperwork for my statement never had any apartment number listed or the appropriate reason for moving out and the new statement does not have my correct forwarding address. I would urge you as someone who owns a property herself First Street Place does not care about its tenants or the property. What a shame because it is a great location.

I've lived here fore 2 years now and have decided to move out. In general the staff are friendly and responsive. Apartment quality seems...

I've lived here fore 2 years now and have decided to move out. In general the staff are friendly and responsive. Apartment quality seems to vary depending on who lived in it before you. My biggest complaint is cockroaches. No matter what strategy I tried to get rid of them I would still find them within a month. Even with having a clean apartment I still had a problem. These things are huge and are finding ways through air vents, windows, and doorways. If you can't handle finding about 3-5 cockroaches a month, I don't recommend living here.

After a year of on time payments my son moves out. Several months later there is a $50 charge on my credit report. We...

After a year of on time payments my son moves out. Several months later there is a $50 charge on my credit report. We never received any notifications and when we went to settle we were redirected to their collection agency. Their methods of business are the worse that we have ever dealt with. Avoid dealing with First Street

I love this place! The staff is so nice and attentive. I couldn't be more pleased with the service. The apartments are gorgeous! And...

I love this place! The staff is so nice and attentive. I couldn't be more pleased with the service. The apartments are gorgeous! And I can't hear my neighbors at all! I love their gate door system, makes me feel more safe here, even if the doors can be a little tricky, they offer 6 doors if one is giving you problems you can just go to another one. I recently found out they are going to make lots of improvements in January, and I can't wait!! Wood floors in the bathroom and kitchen, and stainless steel appliances to come! I'm so excited! Also this place is so close to downtown, which is great if you like to party and can't drive afterwards. I would definitely recommend First Street Place!

Somewhat quiet complex, the grounds are generally well kept but some people still refuse to pick up after their dogs. Since this is a...

Somewhat quiet complex, the grounds are generally well kept but some people still refuse to pick up after their dogs. Since this is a downtown complex, I don't find it as safe as most places but there aren't any problems during the day. Maintenance responds pretty quickly, and I haven't interacted with the staff much, and I've had mixed experiences. All around, if you want a nice place to live but you're on a budget, First Street is a great option

Beautiful community in downtown Greenville! I love living here because it is close to campus, close to the downtown life, and close to the...

Beautiful community in downtown Greenville! I love living here because it is close to campus, close to the downtown life, and close to the park where I walk my dog all the time. The office staff is always so good to me and the deliver yummy treats to our front doors every week. The is by far the best apartment I have lived in since I came to ECU!