By
Jenee Duran, September 18, 2017
The apartment is very spacious and the staff in general has been helpful when I have called the office for assistance. My neighbors are also very nice. However, when we were scheduled to move in on the 1st of August, our apartment was not ready when I arrived and no notice was given to me that there was a delay in our apartment being ready. Our carpets were not cleaned prior to move in. The apartment also was not equipped with a washer and dryer, as it was supposed to be when we signed our lease. They did send someone to clean our carpets, but they only cleaned the living room and the stairs as we had already moved in our bedroom furniture since we had to return the moving truck that same day. We also had to wait a week for our washer and dryer to be installed. Whoever repainted the apartment before we moved in did a messy job, as there is paint splashes on the carpet and on light fixtures. The lights in the grassy area in front of the pool do not work, and I wish they would fix those because it is hard to see at night when I take my dog out and it makes me apprehensive when I have to do it alone in the evening. All in all, I enjoy living here, but there are some things that could be remedied. I understand that it is a large complex, but that being said, I feel that that management should be prepared and equipped to deal with the issues and occurrences that come with such a large property. I would recommend, but would also like to see some changes made during the term of my lease.
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