Brentwood Place

This is the worst apartment I have ever lived. - The house is old and dirty. The floor is not flat. - There is...

This is the worst apartment I have ever lived. - The house is old and dirty. The floor is not flat. - There is no balcony, no storage. - The apartments have severe pest problems. The pest control staff is unprofessional. They just sprayed some chemicals, but the pests continued to appear. - They do not have enough staff for maintenance. Sometimes you have to wait MORE THAN THREE WEEKS before your maintenance request gets processed. - About 2 out of 3 times, the leasing office is closed during regular office hours. - About 2 out of 3 times, the leasing office does not answer your phone. None of my neighbors lived there for more than 6 months. All of them came from other cities like me. They just lived here temporarily, and they would move out when they find another choice.

I lived at Brentwood Place Apartments for slightly over a year. Unfortunately I had a horrible experience there. During the hottest part of last...

I lived at Brentwood Place Apartments for slightly over a year. Unfortunately I had a horrible experience there. During the hottest part of last summer my air conditioning didn't seem to be working so I put in a work order. When the maintenance guy came by he held a thermometer by the vent and said that the temperature coming from the vent was cooler than the apartment so it was working. I had my air conditioning on full blast for days and it would still often be 89 degrees even at night. I kept putting in work orders and the maintenance guy kept coming by and doing minor fixes, but nothing seemed to resolve the issue. I even had other maintenance employees come from Mills Apartments and I was still dealing with an air conditioner that wasn't powerful enough to cool my second story brick apartment. I finally got sick of it and bought a window unit and once this was brought to their attention they called an outside company to fix the A/C (it was fixed immediately once another company was involved). I was willing to not leave a bad review at the time because they finally called another company and paid for my window A/C unit and let me keep it. Since then I purchased a house and ended my lease. I could not go to the apartment for the final walk-through because I had to work. I later received a letter from a debt collection company (not Brentwood Place Apartments or Mills Apartments) with a large sum that was expected for me to pay. I requested an itemized list of charges and discovered that I am being charged not only for a bug treatment that was needed for my apartment, but also for my neighbor. When I had originally called about the bugs I was told that I would need to pay for the treatment because I was the only tenant that reported bugs. When the exterminator was treating my apartment my neighbor informed us that her apartment also had bugs. We discovered that neither the leasing company or the extermination company had inspected neighboring apartments even though the interior stairwell is shared. I also found out that she had bugs in her car. When the exterminator was treating my apartment he said that it was impossible to discover the origin of the bugs. I have called Brentwood Place Apartment and left a voice mail saying that I want to discuss why I am being charged when was originally told I would have to pay for my apartment because I was the only tenant with bugs. I also asked if their insurance would pay for the treatment because the bugs were in more than one apartment. I also complained that I was not contacted directly but through a third party collector (and after my lease had ended rather than when the treatment occurred). During the time that I was waiting to receive the itemized list of charges from the collection company and to receive a call from Brentwood Place Apartments the charge has been marked as derogatory and my credit score has been adversely affected. I still have not received a call back from Brentwood Place Apartments. Brentwood Place Apartments was the worst renting experience that I have ever dealt with and I do not recommend it to anyone.