H & T Apartments

I'm a a new tenant and had the honor of janelle being my property manager because she is very personable and cares about her...

I'm a a new tenant and had the honor of janelle being my property manager because she is very personable and cares about her tenants comfort at all levels! SWP gave me a great apt that fit my income and needs perfectly! I highly recommend this company to anyone looking for affordable living and property management that cares!!

Janelle at Southwood was awesome to work with, she meet with us and showed us several units until we found one just right for...

Janelle at Southwood was awesome to work with, she meet with us and showed us several units until we found one just right for my families active life style. Janelle was amazing, so happy she was our agent.

During the 10 months I've staying with Southwood Properties in Springfield, Missouri, I've had good experiences with their management and office team, as well...

During the 10 months I've staying with Southwood Properties in Springfield, Missouri, I've had good experiences with their management and office team, as well as their maintenance team. They are all professional and very responsive. The property has undergone several improvements since I moved in, such as repairs to the parking lot, new paint, and better outdoor lighting. Their contracted security team is awesome! On one occasion, I got locked out of my apartment in 10 degree weather at night, and the security team responded within 10 minutes! I would recommend Southwood Properties any time.

This is the biggest rat hole Ive ever lived in. The owners lie about the fact that there are roaches and all the apartments...

This is the biggest rat hole Ive ever lived in. The owners lie about the fact that there are roaches and all the apartments are so out dated the electricity and water is touch and go. Also they say its a family environment but thats the biggest load of b.s., the properties are over run with gang back angers, drug addicts, and perverts. I would force livestock to live in these properties. The neighbors are rude nasty junkies and hood rat teenagers. But the worst part is the staff itself that work for this company, they all have to be a bunch of sick, money hungry, incompetent cockroaches. DO NOT RENT FROM SOUTHWOOD PROPERTIES.

I called a lot of property management companies and preinterviewed them, though they didn't know it. I judged their responses and their genuineness. Janelle,...

I called a lot of property management companies and preinterviewed them, though they didn't know it. I judged their responses and their genuineness. Janelle, she's the only reason I continued further with this one property management company. I still can't pinpoint the exact reason except that she's absolutely stellar.

I thought it was a total fluke when they couldn't get the fleas out but seemed to me like it was a consistent attempt...

I thought it was a total fluke when they couldn't get the fleas out but seemed to me like it was a consistent attempt to be cheap about the whole situation. However, since I have told Janelle THREE DAYS ago that my husband caught a roach for the past two nights in a row......STILL NO SPRAYING BEING DONE ON DAY THREE SINCE I TOLD JANELLE. CASEY I TOLD YESTERDAY SINCE JANELLE IS "NOT AVAILABLE", FOR MY FOLLOW-UP CALL. One of their OWN maintenance men conveyed to me that the owner sinks all his money into another building that has to stay as Historic as possible so the Owner will not put money into this apartment complex (the one I live in) due to this, as if that is MY PROBLEM. IF YOU CAN'T MANAGE YOUR PROPERTY WITH ETHICS GET OUT OF THE BUSINESS!!!!!!! So, it's too much money to take the flea infested carpet out that was bombed over 3 times to no effect? It's too much to not have gaps between the baseboards and the walls? Hey, they pay the heat so.....and it must be TOO EXPENSIVE to spray for ROACHES. I see no inkling of caring for their clientele, especially when they move at a snail's pace to spray for roaches when I have an autistic son who doesn't need anymore issues that roaches bring! Casey said, "Oh, the work orders open, maybe a day or two before we get out there". When they didn't fix the flea problem properly it was I who had to use my son's Christmas money to do all our laundry! I told Janelle this but did they offer to pay me back, credit my account --- OF COURSE NOT. Now, roaches could lay their eggs in ALL OUR THINGS AND WHO WILL HAVE TO PAY FOR THAT OUT OF CHRISTMAS MONEY?????? MY FAMILY, THAT IS WHO, and OBVIOUSLY THEY COULDN'T CARE LESS OR THEY'D BEEN HERE THREE DAYS AGO! IF I COULD CATCH THE ROACHES I'D PUT THEM IN A JAR AND GO DUMP THEM IN THEIR OFFICE! THESE PEOPLE ARE NOT ETHICAL, THEY DO NOT CARE, THE OWNER OBVIOUSLY DOESN'T CARE. TRUST ME, GO ELSEWHERE. AND THE ""FREE INCLUDED" INTERNET IS WORSE THAN DIAL-UP INTERNET, WE HAD TO BUY OUR OWN AND S-T-I-L-L CANNOT GET PROPER SPEEDS BECAUSE THE LINES ARE SO OLD AND NEED REPLACING IN THE WALLS HERE, I WAS TOLD BY THE MEDIACOM TECHNICIAN. THAT IS ANOTHER EXPENSE MY FAMILY DIDN'T FORESEE HAVING TO PAY AND WE ARE PAYING FOR LESS THAN WHAT WE ARE GETTING. AND THEY DON'T ALLOW SATELLITE HERE EITHER JUST IN CASE YOU HAPPEN TO LIKE THOSE PACKAGES. I WOULD BE ASHAMED TO WORK HERE. I WOULD NEVER WORK HERE. I KNOW THINGS CAN BE DONE BETTER. I'LL BE SURE TO UPDATE ANYMORE ATROCITIES AGAINST MY FAMILY WITH A SPECIAL NEEDS CHILD ON EVERY REVIEW SITE SO OTHERS ARE PROPERLY WARNED. MEDIACOM ALSO TOLD ME THAT MY PHONE ISN'T WORKING CONSISTENTLY BECAUSE THESE LINES ARE SO OLD AND IT'S ALSO SPLICED AT LEAST THREE TIMES BEFORE GETTING TO MY EQUIPMENT FROM THEM IN MY APARTMENT. I HAVE A SPECIAL NEEDS CHILD! I NEED THAT PHONE TO ALWAYS WORK FOR HIS MEDICAL SAFETY! BATTLING THIS OUT WILL BE ANOTHER GLORIOUS EXPERIENCE WITH THIS PROPERTY MANAGEMENT COMPANY SINCE THE OWNER TOLD ME HE'S BEEN VERY "ACCOMMODATING" OFFERING ME ANOTHER APT DURING THE FLEA INFESTATION THAT RETURNED DAYS AFTER WE MOVED IN. ACCOMMODATING WOULD HAVE BEEN A HOTEL PAID FOR BY THEM AND A CREDIT ON MY ACCOUNT. IT SEEMED MOST OF THE REVIEWS WERE UPON LEAVING THE COMPANY, OTHERS SAID THEY PROBABLY DIDN'T PAY THEIR RENT, I BELIEVE ALL THESE NEGATIVE REVIEWS AS I HAVEN'T EVEN BEEN HERE THAT LONG YET AND THE TRASH IS OVERFLOWING FOR DAYS BEFORE TRASH DAY, ALL OVER THE GROUND LIKE THAT OTHER REVIEWERS PHOTOS, BELIEVE IT PEOPLE. IN FACT, IT LOOKS LIKE A PICTURE OF WHERE I LIVE AT THE PLANTATION. I BELIEVE THAT JANELLE TRIES TO DO A GOOD JOB BUT IS STOPPED BY THE CHEAP OWNER WHO IS WATCHING HIS MONEY, NOT ANYTHING ELSE PER THE ACTIONS I SEE. ONE OF THE MAINTENANCE MEN EVEN TOLD ME THAT THE OWNER DOESN'T WANT TO SPEND ANY MONEY ON THIS PROPERTY BECAUSE HE HAS TO KEEP UP HIS HISTORIC BUILDING FOR THE CITY WHICH IS EXPENSIVE. MY SON NOW HAS SCARS ON HIS ANKLES, ETC FROM THE FLEA THING. LIKE MY SPECIAL NEEDS SON DOESN'T HAVE ENOUGH CHALLENGES AS IT IS. MAY GOD FORGIVE THE OWNER AND HELP ME TO DO THE SAME.

The staff and associates at Southwood properties honestly do not treat the tenements with any respect. Coming from a military veteran, that's pretty sad...

The staff and associates at Southwood properties honestly do not treat the tenements with any respect. Coming from a military veteran, that's pretty sad that I feel like that is the case here, it seems like they have their noses stuck up high in the air as if they are better than the people they are supposed to be showing kind customer support for. They feel no need to inform you if your payment's are up to date or anything if you miscalculated your payment somehow and instead just send a letter to your door saying that your behind on rent and owe even more money. It's a great place to live however and a good deal but the customer service is awful bar none.

College Students Avoid. This place is Gross. Wish I could give 0 stars. I lived at the Plantation. The building had roaches. My neighbor's...

College Students Avoid. This place is Gross. Wish I could give 0 stars. I lived at the Plantation. The building had roaches. My neighbor's dog got fleas and he didn't treat them so my indoor cats got fleas and I had to flea bomb my apartment twice. The hall way stinks and no matter how much febreeze you dump into it it will never get better. The neighbors are scary. I witnessed one hitting his girlfriend with his car. Strangers knocked on my door at night on multiple occasions looking to buy drugs. The fact that they have "security" is basically a lie. Only saw "security" come around like 3 times in 2 years. Worst part of all of this is the office. They have so much turnover so it must suck to work there. Although there are literally only like 5 employees they find it impossible to have any form of communication with each other so they all know whats going on. If you ask for anything, whether it be to fix something or any other request it takes forever. They fix everything the crappiest way they can possible get away with. The apartment says its "non smoking" but that is a complete lie. What it means is you can't smoke in the hallway. You can, however, smoke in your apartment which is connected to all the others by vents. They don't build a cleaning fee into your deposit for some reason so when you move out you will have to pay cleaning and carpet cleaning fees. Therefore there is a 0% chance you will get all of your deposit back. This is the scariest and dirtiest place I have ever lived. I would highly avoid it, especially if you are a college student. TLC properties is a much nicer company and actually have clean and maintained apartments.

Janelle Grimm is the best apartment manger I've had hands down she the best always make sure everything is fixed before I move in...

Janelle Grimm is the best apartment manger I've had hands down she the best always make sure everything is fixed before I move in and ask me if anyone is giving me problems such a sweet woman I appreciate what she does for me can't wait to upgrade to my one bedroom shortly Definitely will send more people her way! Thanks for everything Janelle!!!! Keep up the hard work! The ladies at the office are always smiling and very nice an professional

I am a recent move-in to Southwoods H&T apartments and I must say my experiences with the company have been overwhelmingly positive. I was...

I am a recent move-in to Southwoods H&T apartments and I must say my experiences with the company have been overwhelmingly positive. I was pretty nervous considering some of the other reviews on here an other sites, but the majority of those reviews are from awhile back and I believe they must be making an effort to become a more reputable leasing company in Springfield, as all of my experiences have been professional and I love my apartment. I am not a shill for the company writing a good review. I am a real tenant who just moved to Springfield from Seattle. I signed a "pre-lease" many months back. I had a TON of questions, and Kassandra was absolutely wonderful with quick and professional communication and always answering my questions in excellent detail. My apartment is roomy and was very well-cleaned before my arrival. There have been no signs of insects or other pests. My apartment has central air, which is great. I have my own wireless internet router in my apartment (included in rent), and the speed is very good for your basic internet needs (Netflix, etc...). The location of H&T is perfect for my needs: two blocks from campus, one block to a drug store and tons of cheap eats. Walking distance to downtown. I also really like that there is a great laundromat just a block away, so you never need to worry about competing for the machines in the apartment complex itself. It IS a funky old building, and, as such, there are many quirks and odd noises in the vents and pipes. For anybody who has lived in an apartment in a city, this is par for the course, and it does not bother me at all (though it would bother some people). My next door neighbor is a smoker, which is a bit of a bummer since our little entry area reeks like cigarettes, but for the most part the smell does not enter my apartment. I also had some maintenance issue upon arrival, which I chalk up to the apartment sitting unoccupied for awhile. Nothing was serious, and Southwood has full-time maintenance people on site who were friendly and solved my issues in a reasonable amount of time. I think Southwood has a bit of a bad rap online. I don't doubt that folks have had issues in the past, and perhaps at one time this reputation was deserved, but they have served my needs very well and definitely exceeded my expectations as far as the professionalism of the staff and the condition of the apartment. I would definitely recommend to anyone looking for a clean, no-frills apartment close to campus.

Cockroaches, my unit was not properly insulated and had large holes in the wall around the air conditioning unit which cost me extra money...

Cockroaches, my unit was not properly insulated and had large holes in the wall around the air conditioning unit which cost me extra money for the utilities each month, I caught the same mouse multiple times before I found another hole in the wall, the maintenance man didn't seem to know what he was doing and never really fixed anything. They said that they would have an option to pay rent online but the entire year I lived there it was never operational. When I went to pay my rent at the office the person at the front desk seemed to always have an attitude. Overall very unprofessional and I wouldn't recommend them to anyone. I think the good reviews are probably shills because this company is that underhanded.

"As soon as the land of any country has all become private property, the landlords, like all other men, love to reap where they...

"As soon as the land of any country has all become private property, the landlords, like all other men, love to reap where they never sowed, and demand a rent even for its natural produce."- Adam Smith

I live at University Park Apartments, see my review there too. They are awesome, the property is well taken care of. It is a...

I live at University Park Apartments, see my review there too. They are awesome, the property is well taken care of. It is a great deal. I recommend them very highly.

My son and daughter in law live there its 96 degrees outside she is a high risk pregnancy nobody is answering after hours emergency...

My son and daughter in law live there its 96 degrees outside she is a high risk pregnancy nobody is answering after hours emergency number and city utilities says it is the propertys issue. They have to come to my house and loose the food they just bought from the store $200 worth. The WiFi has never worked so they pay extra for that even tho its advertised included and they claim its a family environment but the police are there every night and my kids watched aan beat a woman and all the windows out of her car right in front of their door. I will be contacting our attorney in the am as they can only afford groceries monthly and just bought them they have never been a day late in rent and keep their unit spotless. Pretty sad nobody can even answer the emergency line!!!!!

I live in University Park Apts and have for almost 10 years. I've always had a good experience with this company. The rent is...

I live in University Park Apts and have for almost 10 years. I've always had a good experience with this company. The rent is fairly reasonable considering what you get for it (everything but electricity) and the internet they provide through Mediacom works well. The maintenance staff usually responds promptly to any issues. I had an issue very recently where I had a recurrance of spider problems (Recluses), which is a safety issue with me b/c I have diabetes w/circulation problems as a result. I let them know and they had someone out that same day to spray for them and take care of another, lower priority issue. I'm very happy with Southwood Properties.

I think I must speak out. Some units here have BED BUGS (roach issue is nothing compare to BB), not all, it depends on...

I think I must speak out. Some units here have BED BUGS (roach issue is nothing compare to BB), not all, it depends on how lucky u are. Check if there are black dots on the wall, room smells weird or bug bodies under carpet. Management will say anything to get U put down nonrefundable application fee. Charge U $$$$ for all kinds of deposit, and return after the lease ended. If u meet the BB issue unfortunately, do not try to pay $$$ for treatment, it's useless. Take evidence, and move out immediately (toss everything u can). Management might bully u, and shrink from all responsibility. MSU student could seek free legal aid on the 4th floor of PSU.

It's terriable place, there're so many cockroach, when I complain about cockroach, they said they never had this situation, I'm the only one who...

It's terriable place, there're so many cockroach, when I complain about cockroach, they said they never had this situation, I'm the only one who said there're cockroach, I should think more about myself, why cockroach only come to your apartment. I really angry at that lady's words, as the Boss of their office, what's her responsibility if you always treat your customers like this , you and your company will lose the position in future. now I can't stop my rental agreement, have to stay here more 6 months. As a chinese students, this is the first time I don't like this place!!! I will try my best to tell other chinese students not to rent this place, because they're so rude!!!

Very Professional company. Will be moving into the "Ambassador" in a few weeks. The Ambassador is an unbelievable property. Easily one of the Cleanest,...

Very Professional company. Will be moving into the "Ambassador" in a few weeks. The Ambassador is an unbelievable property. Easily one of the Cleanest, Nicest, Well kept and maintained Apartments in Springfield. Its not cheap and they do a very deep background check but its only to protect them self's and the Beauty and safety of all the residents. All the Negative reviews are most likely people who didn't pay their bills on time. I've Lived in multiple TLC Properties and the Management at SouthWood Properties is leaps and bounds more helpful and caring then any Property management I've ever dealt with. Call and ASK for Tonia. Shes very helpful, Professional and friendly.

I lived there a few years and I could write a novel if I went into the details of everything that went wrong. So...

I lived there a few years and I could write a novel if I went into the details of everything that went wrong. So here are the "highlights": - Maintenance was awful. They would leave my door unlocked and/or lights on after fixing things or doing an air filter change. It took several attempts at fixing things before they actually got fixed. One time a maintenance guy cut himself fixing something in my kitchen and left blood on the counters and walls. - The dumpsters were often overflowing with trash left laying all around. Southwood was too cheap to have the dumpsters emptied more frequently. - Laundry room was often a mess. Nothing was ever cleaned. Machines were often broken, and without notice. This meant putting your clothes in the dryer for an hour and coming back to them still wet and having to transfer them to another facility across the property. - When water was leaking from my bathroom ceiling, it took a long time for them to get it fixed. They initially just painted over the black mold. Then they sprayed mold killer all over my bathroom, getting it on my rug and counter. They left the place a mess many times after trying to fix things. Eventually they replaced my bathroom ceiling but I had the mold in there for a very long time. - They shut the hot water off with very little notice. The solution to this was opening a vacant unit for people to shower, however, they didn't provide a shower curtain so water sprayed everywhere. It was also left unlocked so... safety issues. - Had homeless sleeping in the laundry facility. - The owner, Russ Meck, kept my deposit for as long as possible, even a few days longer than what was legal. I had to call multiple times to make sure I got it back. When I got the check, I was charged $100 for "tile and grout cleaning". There was no tile and grout in the unit. I eventually got that money back, but they add stuff like that on just because most people probably won't say anything. Many of the residents now are Chinese abroad students who probably don't know they can fight these types of charges. They will cut corners and charge you any way they can. If you decided to live here or are already living here, document everything with pictures or video. Anything the office says, get it in writing and signed.

Don't waste your time or money here. They'll try to rob you of your deposit without legitimate reasons. 1 star is being generous, but...

Don't waste your time or money here. They'll try to rob you of your deposit without legitimate reasons. 1 star is being generous, but 0 stars doesn't seem to be an option. Also if you look at other reviews, they state that Southwood Properties is hesitant to pay up when they hire contractors. Awful company