Oak Creek

I had to call the police today (5/26/2017) about 5pm to assist me in the leasing office due to the fact that I have...

I had to call the police today (5/26/2017) about 5pm to assist me in the leasing office due to the fact that I have a work order in that is in regards to the safety and health and overall well being of my family and I. As to which this order had been is for 44 days today in addition i was told. Because I was recording the conversation I was not allowed to be in the leasing office to get this issue resolved. They do not take care of their current residents and they do not want to help. I would post the recording of the conversation when I can to show that I am not just some upset women. I have emailed the Property manager 4 times called corporate office twice, made a complaint to the BBB, and the attorney general's office. I also went in person o the office within 30 days five different times to see where my work order was. They said they were understaffed and could not work on it however they had men working on the apartment next to me for a week completing a apartment to make it ready for the next residents. If an apartment complex does not take care of it's current residents why would te take care of future residents? - just a thought. My son's bedroom window is completely cocked shut. He is only six months old. So if there was an emergency he would not be able to break the glass or break through. that is only one of the issues we have been trying to get repaired. 44 days is more than enough time to get that one part repaired. They have no excuse for this type of treatment, neglect or mismanagement.

Stay away from this place!! I was a resident for over 2 years and just moved. I'm told i will be will be charged...

Stay away from this place!! I was a resident for over 2 years and just moved. I'm told i will be will be charged for carpet, bathroom and kitchen cleaning however I took pics before I left. My apartment was infested with gnats for two months and they did nothing. The property manager "Andy" had the nerve to tell me nothing could be done about a previous employee who provided me incorrect information. As it is his word against mine. Good move, for a new manager taking over. He did nothing on his part to try and resolve the issue. Please read the reviews, and do not make a mistake by signing a lease here.

DO NOT SIGN A LEASE IN THIS PLACE!!! WATER CHARGES (DEPENDING ON THE UNIT) IT IS ALWAYS $70-$90 OVERALL -there are ants constantly in...

DO NOT SIGN A LEASE IN THIS PLACE!!! WATER CHARGES (DEPENDING ON THE UNIT) IT IS ALWAYS $70-$90 OVERALL -there are ants constantly in every room, even thought they claim they do pest control, since it is in a creek, the apartments are sloping towards it and there are cracks everywhere. the walls were at least 1/2 inch above the floor. some rooms over 1 inch the walls are separated from floor. KITCHEN - my Dishwasher was broken down when moved in asked for it to be replaced, still leaked, reviewed the repairs my self, "DUCT TAPE is the solution for a worn down cracked pipe" IT WAS STUPID NEVER DID THEY GET IT FIXED, said was fixed, for all the time i lived there i washed dishes by hand . KITCHEN - Refrigerator broke down after 2 months and all food went to waste. LIVING - Has a fireplace ($15 charge for gas) Never worked once, because gas never runs thru it anymore BATHROOM - IF YOU WANT A NICE SHOWER, FORGET ABOUT IT....the regulator of the temperature does not work, they always said its the boiler, water either only came out extremely HOT or extremely COLD; went back and forward even if you left the water running and you have to get out of the shower. the water guards in the corners dont work it always floods and left with a puddle. the tub and the toilet, every "renovation" is doing a bad paint job were black spots are showing WINDOWS - Due to the walls are sloping down windows never fully close they leave a gap and when wind blows you feel the cold wind hitting you every time. AFTER END OF LEASE -They will charge you a $65 fee for carpet, regardless if you cleaned it or not - Just one stain in the sink they add $25 cleaning charge -They will backdate charge you for last 3 months you were living there even though you paid for electricity and water for those months, because they are "adding" the first month you move in. DO NOT SIGN A LEASE HERE, UNLESS YOU WANT TO LOSE MONEY...CANNOT STRETCH THIS OUT ENOUGH

They charged me $1800 when I left for cleaning fees and it was ridiculous. They charged to clean the carpet and then they charged...

They charged me $1800 when I left for cleaning fees and it was ridiculous. They charged to clean the carpet and then they charged to replace the carpet. We cleaned everything and they still charged us a ridiculous amount. Shame on you if you sign with these apartments

shady ass stuck up people , that believe paper work and sitting on your ass all day is hard labor. and dont got time...

shady ass stuck up people , that believe paper work and sitting on your ass all day is hard labor. and dont got time to do shit... like be at the office or answer the damn phone

This is a terrible complex to live at. I ended up with bedbugs while living there and they blamed it on my furniture. Then...

This is a terrible complex to live at. I ended up with bedbugs while living there and they blamed it on my furniture. Then when I moved out they said I owed them a crapload of money. I still haven't paid these despicable people. They are cheap for a reason.