Can Plant

Some of the policies can be annoying, but I think often these policies come more from ownership than management. The staff in The Can...

Some of the policies can be annoying, but I think often these policies come more from ownership than management. The staff in The Can Plant management office is great. They really go above and beyond. An example: They saved one of my Blue Apron deliveries by refrigerating it in their office fridge for 3-4 days before I returned from vacation. Pretty awesome. Keep up the good work Team Can Plant!!

There are nice things about the can plant, but unfortunately they are overshadowed by the greed of the management company. The location is great,...

There are nice things about the can plant, but unfortunately they are overshadowed by the greed of the management company. The location is great, but the buildings are of cheap construction and every time it rains the top floor (where I lived in bldg 3) would leak water and the mold and mildew smell was awful. The walls are paper thin, and there are no handicapped access entrances or automatic doors. I was on crutches for months and it's difficult to get in and out. They are also terrible to deal with on finances. You get charged a $3.25/mo "billing fee". If you go to paperless statements, you still have to pay it. A fee to charge me my rent? Ridiculous. The valet trash of $22/mo is mandatory, even if you want to opt out. I lived directly next to the trash chute. On top of that, they charged me $50 for leaving some extra cleaning supplies behind (in good faith). This was for "removal" to the trash chute. Not a big deal, but they charged me 2 full months of trash at $22, even though I moved out mid-month. When I asked to have the $50 reversed, they said it wasn't in our agreement for them to accept cleaning supplies (a can of comet and windex here). They are treating residents like that because they run at 98%+ occupancy all the time, so they milk you for everything they can because they can get away with it. Cheap, overpriced apartments with greedy management. They bank on this because of the location.

I've lived here for almost 3 years and absolutely love it. Awesome location, great restaurants, so much to do! The management staff is also...

I've lived here for almost 3 years and absolutely love it. Awesome location, great restaurants, so much to do! The management staff is also excellent! They even set up events/parties for the residents that are great. They take concerns seriously, and are quick to address any problems that you may have. Very happy here!

The last weeks I have observed Sally in the front office helping residents with all kind of issues and with such great customer service....

The last weeks I have observed Sally in the front office helping residents with all kind of issues and with such great customer service. If I owned a company I would want her as my star employee. People like her are what make a business great and it makes you want to tell your friends with pride. JS

The CAN Plant is in a great location on the north side of downtown San Antonio. It's just a few blocks from the Pearl...

The CAN Plant is in a great location on the north side of downtown San Antonio. It's just a few blocks from the Pearl Brewery, awesome restaurants, and the riverwalk. The building itself is well-planned and exceptionally well finished (common areas, decorations, etc.). Our HUGE disappointment with the CAN Plant, however, is the management. For an upscale apartment complex, the management is HORRIBLE. We moved in when the complex first opened and were promised the gym and other common facilities (i.e. Parking garage) would be available for immediate use. Instead, it took a few weeks for these things to open. I wish you luck getting your mail if you decide to live here...the office rarely knows what they did with packages and often delivered ours to someone else or emailed us when the package was really for a neighbor. Finally, during move-out, we weren't allowed to turn in our keys early (we moved out a few weeks before our lease ended) and received a "Move Out Checklist" which didn't include returning your parking sticker ($50 fine). Basically, the CAN Plant management only cares about milking the most money out of you and could care less about your experience living there. Unfortunately for them, they now have lots of competition in the area...which is why you should look elsewhere if you want to be in the Pearl (1221, 1800 Broadway, etc.). The maintenance guys are awesome, though. If they ever take power, only then would I consider moving back...