The View Apartments & Townhomes

Honestly this place has helped me allot. The two guys are both very helpful and welcoming. I had a concern about something in the...

Honestly this place has helped me allot. The two guys are both very helpful and welcoming. I had a concern about something in the apartment when I moved in and they jumped on the ball and put a work order in. I just got all moved in and still finishing up some last min. paper work. The over all satisfaction of the view Is Amazing! Welcoming and very quiet!!!! I would strongly recommend this place to anyone that is in need of a nice quiet place to call home! The two guys in the office are there for you and are so friendly! Thank you View Apartments!!!

We moved in April 2017. Let me start by saying that if I could give this place 0 stars I would. (They put the...

We moved in April 2017. Let me start by saying that if I could give this place 0 stars I would. (They put the wrong address on our lease, and still wont own up to the mistake!) Before we signed our lease we asked if we would be able to see the apartment we were moving into prior to moving. They kept putting us off until the day before we were to move in. They did not clean our carpets or cupboards or anything prior to us moving in. My boyfriend had to stay home from work to be sure the cleaning crew cleaned properly. And thank goodness he did because the cleaning guys told him they were not allowed to move our furniture. Then 3 weeks into our stay here we found out from the AT&T guy that the address they had put on our lease was incorrect and the place we thought we lived did not actually exist. We live in the apartments and they had put the street that the townhomes are on with our apartment number. Needless to say we tried transferring all of our billing and mail into this non-existing address. We ended up stealing someone across the streets Consumers bill and the water never truly got transferred. When we realized what had happened I went into the office to figure out what to do and the manager proceeded to put white out on our lease They ended up allowing me to take the back pay from Consumers out of our rent one month, after fighting with them for three months about it. However, after 6 months of living here we are still fighting with them about our water bill. The new manager refuses to do anything about it other than say Im sorry, Ill get this taken care of (which is all we have gotten for two months) and is now refusing to call us back or see us in person. We have also left massages for the corporate office and have not received any calls back either. I work two jobs and dont have time to fight with these people. I would never recommend living here!

I have a friend who gave them a holding fee and he end up not getting the apartment he has been waiting for his...

I have a friend who gave them a holding fee and he end up not getting the apartment he has been waiting for his money for 6 weeks now and they give him the runaround. I just don't understand do you want people to pay their money immediately but it when it comes down to refund any deposit or holding feet it takes them forever that's not right.

I've only been living at the view for a few months now, but so far my experience has been terrible. The neighbors are loud...

I've only been living at the view for a few months now, but so far my experience has been terrible. The neighbors are loud and disrespectful. Despite having privacy fences to separate townhouses they wander on to our side anyways. I have caught the neighbor peering inside of our unit multiple times, and when confronted he said it was to retrieve a ball his kids hit on to our side. The ball didn't land in our living room. Now I know what you're thinking "that's not managements fault" but we have said something to them multiple times and they don't do anything. He doesn't have his visitors park in visitor spaces, and often takes up multiple parking spots from people PAYING to live here, but management does nothing. We pay good money to live here, and don't feel valued at all. Can't wait until the time comes so we can move out.

My experience with the view was beyond exceptional. Great customer service. If there is something that you need fixed the crew is right on...

My experience with the view was beyond exceptional. Great customer service. If there is something that you need fixed the crew is right on top of it. The complex is in a beautiful location with lots of restraunts, grocery stores, and shopping stores very close by. The staff is very welcoming and the neighbors were very nice and respectful.

I have edited my post to more accurately describe the changes in general that I have experienced/witnessed. In two years, the townhomes have been...

I have edited my post to more accurately describe the changes in general that I have experienced/witnessed. In two years, the townhomes have been through three companies. The original company at least had an out for people living here that were buying homes. Don't expect any leeway if you are building or buying a home. The previous company also had a super nice staff and maintenance crew (they seem to have disappeared). I believed based on the interaction that they were a smaller company and it seemed like the manager and staff actually had ability to make decisions and felt almost like they were neighbors rather than administrators. With the new company there are more restrictions and a higher rent with no upgrades for current residents. If those things don't bother you, it is otherwise a great place to live with nice neighbors and good location and dogs are allowed. The new company did not distribute thorough leasing information (other than rental increase) when they took over, so it wasn't until people actually looked at their new leases would the changes and restrictions become apparent, not really enough time to find another place. Now that it is run by a larger corporation, they just don't have the same rapport with residents but they have instituted rent increases in both locations. The new people all act friendly and professional but clearly run under a larger corporate management and have little ability to do much to "make your stay better". Also be aware that the Vistas (Anna's Vinyard) is now owned by the same company. Village Green appears to own numerous properties all across the country, and dealing with them feels like going through an automated customer service system in a large company.

I moved from WMU area apartments to a townhome here and just wow. I feel a huge difference in a good way. There are...

I moved from WMU area apartments to a townhome here and just wow. I feel a huge difference in a good way. There are a lot of retired people, the area is almost always dead silent. Awesome. I got a pup recently and she barked when I left for work, I got a note from the office about it. I quickly found a way to prevent it. On the receiving end I can tell you they don't ignore noise complaints. (heh heh heh... sorry) I see a few patches here and there fixing damages from previous renters. That's fine by me. The company was recently bought by a new one so they're working on it. They genuinely try. The previous management didn't take very good care of the place so it'll take time to get this place the way it should be and they can't very well kick everyone out for a few months for massive renovation. There are probably a ton of maintenance requests as a result. Maintenance sometimes misses my issue but I'm a patient person, they do get to it eventually. (If it's not done within 2 days, go to the office on the third and they send someone the next day) That's far better than many others in the Kalamazoo area. (I think they're stretched thin between their other locations in the area, that's a heck of a lot of people to cover) The staff are professional and friendly. The office ladies get to know you. Shout out to maintenance, polite as heck. The location can't be beat. High School and Middle School next door. Entertainment and shopping on the other end. The post office is hugging it. Jobs everywhere around it. No need to get that teenager a car. If you're thinking about moving in, just go to the apartments across the road. See the short building behind the apartments? It has a pool, gas fire-pit, and community gas grill and it looks fabulous. They also added 2 dog parks. One is on each side of the road so you don't need to cross with your doggo.