Fieldstone Apartments

I had the pleasure of working with Alandas and Harley. They were wonderful. There were a few snags along the way and they were...

I had the pleasure of working with Alandas and Harley. They were wonderful. There were a few snags along the way and they were vigilant in correcting them and making sure I was satisfied with the companies level of customer service. As someone that comes from a customer service background I can say that they went above and beyond to correct any issues and make sure I was 100% satisfied. Thanks again!

I have been living in Fieldstone for a year now, and I love it. I am in the newest phase, and it is quiet...

I have been living in Fieldstone for a year now, and I love it. I am in the newest phase, and it is quiet and well maintained. My only complaint is that parking can be tricky sometimes. Kelsey Savage in the Leasing Office is GREAT! She is very cool and friendly, professional and responsive. She took good care of me during the initial leasing process. I encountered a few issues on move-in day, and she helped quickly resolve them. Even a year later, she always makes time to chat with me and is open to any feedback I offer. If you are considering moving to Fieldstone, be sure to see Kelsey!

Fieldstone Apartments is a great place to live! Ive had nothing but a great experience living in this apartment complex and always get amazing...

Fieldstone Apartments is a great place to live! Ive had nothing but a great experience living in this apartment complex and always get amazing help from the great staff including Kelsey whose quick and efficient at helping with anything you need! Id recommend living here to anyone who wants to live in peace and feel safe.

I was very fortunate to work with Alandas on getting my first apartment. She was very welcoming and made myself and my family feel...

I was very fortunate to work with Alandas on getting my first apartment. She was very welcoming and made myself and my family feel comfortable about the moving-in process. I absolutely love the apartment. It was nice and clean when I moved in. No damages or anything! Thanks for making my first apartment a enjoying experience.

These apartments are gorgeous! Very spacious!! And in a quiet neighborhood!! The staff is amazing. I had the pleasure of working with Kelsey and...

These apartments are gorgeous! Very spacious!! And in a quiet neighborhood!! The staff is amazing. I had the pleasure of working with Kelsey and she was great. She was very polite and patient with all my questions. Contact her for all your apartment needs for sure!! You will love this place!!

I came here to for a service call. The complex is well maintained and is gated it also looks high end! The inside is...

I came here to for a service call. The complex is well maintained and is gated it also looks high end! The inside is carpeted and the layout is spacious! The unit I cleaned was one bedroom and was also spacious, this particular unit also had a balcony a cool addition for late night hangout or sun tanning! There is a huge crystal clear swimming pooI that I saw and I personally would live here if I were seeking for a new apartment to live. Maybe in the future!

Fieldstone is great. The only thing is that recently my car was stolen in the complex on Phase 1. Security needs to watch more...

Fieldstone is great. The only thing is that recently my car was stolen in the complex on Phase 1. Security needs to watch more carefully because there is a thief inside the apartments. Totally recommend Alandis, she is helpful.

Clean apartments however appliances are a little dated even in new units. Everything gets responded to in appropriate time. Did also have issues with...

Clean apartments however appliances are a little dated even in new units. Everything gets responded to in appropriate time. Did also have issues with some FedEx drivers saying they couldn't get in to deliver packages.

I have only lived at Fieldstone for a couple of weeks now. But, so far, it has been the best apartment living experience I...

I have only lived at Fieldstone for a couple of weeks now. But, so far, it has been the best apartment living experience I have ever had. The amenities are great, the grounds and buildings are well kept, and the prices are reasonable. And, I was very pleasantly surprised by a recent interaction. I was in the main office to ask a few questions, and I overheard a conversation that the apartment manager (Brittany I believe was her name) was having with a tenant. I gathered that the tenant had been reported a few times for being noisy at late hours, and the manager was very kindly and professionally but firmly explaining that violating the noise ordinance would not be tolerated. This is the first time I have ever seen or heard an apartment manager actually enforce this sort of thing at any apartments I have ever lived in. And, it was very comforting to know that the management at Fieldstone is attentive and handles these kinds of issues firmly. I think I am really going to love it here. :-)

I'm a but half and half on this apartment complex. When I first came I was greeted my Harley, she is probably the reason...

I'm a but half and half on this apartment complex. When I first came I was greeted my Harley, she is probably the reason why I am here at all. After staying here for a bit, I noticed the grounds aren't taken care of at all. 1. There is so much mud covering the stairs and walkway. The solution was cardboard boxes, they got soaked, the solution was poster board. Still nothing is done. 2. While I am so grateful for the dog park, it gets so muddy it's almost dangerous to wall there. I've slipped so many times. Having a side walk or gravel to walk down to the dog park would save so many injuries and probably save the complex from being sued. 3. When there is ice, the apartment complex does not salt the area what so ever. Getting out of the complex is one of the worse things possible after it ices. Even the side walks are very dangerous to even step on. I wish more was done for the safety of the tendents inside of the complex. Other then that, the apartments are beautiful. I feel if everything outside of the apartments were taking care of it would be well worth the money. I understand all apartment places have issues, but i would really like to be okay walking to my car without fear of breaking my neck (I'm too much of a klutz for this).

First off, Harley in the leasing office and Craig on the maintenance staff are THE best! They were the most helpful people as our...

First off, Harley in the leasing office and Craig on the maintenance staff are THE best! They were the most helpful people as our first point of contact with the problems we had. Not even a full week into our lease (moved in June of 2017) our apartment flooded due to water coming in from the patio which could not drain properly from the way the landscape had been done (we're on the ground floor). Aside from the inconvenice at the start, they promptly came out and had a French drain dug outside our patio. That solved the problem of water coming into our living room but we still had water that would come in through the bedroom. That problem went unresolved for 8 months and was only resolved because I spoke with Harley after failed attempts to speak with others in the office. The majority of those working in the office couldn't care less about the tenants. A problem I THINK has been resolved. When all the cold weather came through this year, our ceiling started to leak. Brittney the office manager was our first point of contact with this issue and it was resolved fairly quickly. She was very transparent and apologetic on the problem of having a no call no show. She also was great on keeping us up to date on the status of the problems being fixed. This review could easily have been 5 stars if the problems hadn't happened to begin with and 2 if we had been treated like we mattered when we first brought the problems to attention. Otherwise the complex is very quiet, safe, and tidy compared to most.

The Fieldstone Apartments is an awesome place to live. The people in the office are really great and really professional. Harley is extremely nice...

The Fieldstone Apartments is an awesome place to live. The people in the office are really great and really professional. Harley is extremely nice and very helpful. I lost a loved one and had to downsize my apartment and Harley and Riley were there helping me make pick out a new home. I call them a home because everyone that's been over says this is just as huge as a house. Ive been here 4 years now. I looked at several other apartment in the Collierville and these were still the best when it comes to size. My 2 bedroom had two huge walk in closets and a huge patio compared to the one bedroom I have now The closet could of been larger and the patio too but I m still happy I can truly call this my home for now thanks to Harley.. My only regret is I didn't move back in the 2nd floor because the residents over you shows no conscious about walking very hard. Go see Harley she will make sure you will be happy as a resident there at Fieldstone Apartments. Phase 8 coming soon

The Fieldstone Apartments is an awesome place to live. The people in the office are really great and really professional. Harley is extremely nice...

The Fieldstone Apartments is an awesome place to live. The people in the office are really great and really professional. Harley is extremely nice and very helpful and had so much patience. I lost a loved one and had to downsize my apartmebts and Harley and Riley were there helping me make pick out another new home I call them a home because everyone that's been over will say this is just as huge as a house. I've been here 4 years now. I looked at several other apartment in the Collierville and these were still the best when it comes to size. My 2 bedroom had two huge walk in closets and a huge patio compared to the one bedroom I have now The closet could of been larger and the patio but I m still happy I can truly call this my home for now thanks to Harley. Go see Harley she will make sure you will be happy as a resident here at Fieldstone Apartments. Phase 8 coming soon.

BEWARE stay away from these apartment. "Living here is like living in hell! The walls are thin and you can hear everything the people...

BEWARE stay away from these apartment. "Living here is like living in hell! The walls are thin and you can hear everything the people are saying and doing (if you catch my drift) next door." I have received several notices on my door because my neighbor complaint about my alarm clock going off between the hours of 3:00 am - 4:00 am.. (Duh) I am sorry that my job requires me to be at work at 5 am. I mean this is how I pay my rent.. The office staff is verrrrryyyyyyy RUDE and clueless. When you ask for the manager she is never in.( so they say). My daughter and grandchild was evicted around the Christmas holidays(10 days before) because her old neighbor down stairs always running to the office complaining about my grandchild walking to hard( Age 5). WHY YOU SAY.. Glad you should ask... The DAM floors are thin. You mean to tell me after paying your rent, you have to tip toes around your own apartment. Maybe crawl to the bathroom or kitchen.. This is not a house.. ....... Slow about fixing repairs. They will talk to you very nicely when it is time to sign on the dotted line( Hello, Welcome to ????) but after that, it all HELL. Nasty and I do mean nasty attitude. ( Well we can't do anything about it)...

BEWARE stay away from these apartment. "Living here is like living in hell! The walls are thin and you can hear everything the people...

BEWARE stay away from these apartment. "Living here is like living in hell! The walls are thin and you can hear everything the people are saying and doing (if you catch my drift) next door." I have received several notices on my door because my neighbor complaint about my alarm clock going off between the hours of 3:00 am - 4:00 am.. (Duh) I am sorry that job requires me to be at work at 5 am. I mean this is how I pay my rent.. The office staff is verrrrryyyyyyy RUDE and clueless. When you ask for the manager she is never in.( so they say). My daughter and grandchild was evicted around the Christmas holidays(10 days before) because her old neighbor down stairs always running to the office complaining about my grandchild walking to hard( Age 5). WHY YOU SAY.. Glad you should ask... The DAM floors are thin. You mean to tell me after paying your rent, you have to tip toes around your own apartment. Maybe crawl to the bathroom or kitchen.. This is not a house.. ....... Slow about fixing repairs. They will talk to you very nicely when it is time to sign on the dotted line( Hello, Welcome to ????) but after that is it all HELL. Nasty and I do mean nasty attitude. ( Well we can't do anything about it)...

So Ive only been living in my apartment for like a month now, but staying here for like 3 years and my next door...

So Ive only been living in my apartment for like a month now, but staying here for like 3 years and my next door neighbor has left trash outside my car and called the apartments saying we have been leaving trash everywhere. They left a note on my door. Now, on today, I just received another compliment about a dog I DONT HAVE!!!!! They charged me 350$ without any proof. I even admitted to them that I watched my sisters dog the other day but I picked up after her.....They told me they are charging me 350$ for watching the dog basically and told me they where coming over to the apartments today anyway to do random checks on this complex.....when they came, they only checked my apartment, nobody else, and lied and told me they put letters on everyone door about the trash and dog, even though I had already ask my neighbors did they receive a letter. They said no. I just called the front office to tell them about this lady harassing me and taking pictures every time I walk to my car, which she just did when I walked outside, and they told me it was nothing they could do about it, but she calls and complain ONE TIME and I get a letter on my door. This is unexceptionable and I will be contacting the property owners and sending a letter.

Fieldstone has truly been a place to call home for the past 3 years. The staff has always been wonderful and maintenance has been...

Fieldstone has truly been a place to call home for the past 3 years. The staff has always been wonderful and maintenance has been quick. No place is perfect but I can say that Fieldstone works hard to make it that way! All the girls in the office are great and I feel like they really care about my needs!

Worst experience ever!! I've had 3 water leaks, my heat doesn't work, the dummies in the office are very rude and unprofessional! I've been...

Worst experience ever!! I've had 3 water leaks, my heat doesn't work, the dummies in the office are very rude and unprofessional! I've been in the leasing office three times in one week and no one has come to resolve my issue I am having with my heat. I have all these a ton of gnats flying everywhere and my apartment is always clean and I never leave any food out. I pay all this money for this apartment and nothing is being done! SAD, so ready for my lease to be up so I can get out of this infestation of a place. These people dont care about their customers! Customer service sucks here. Not only that the parking sucks, you have people with multiple cars that they dont drive, just taking up parking spaces. I have to walk so far to my apartment when I park my car! Just sad!!

Worst experience ever!! I've had 3 water leaks, my heat doesnt work, the dummies in the office are very rude and unprofessional! I've been...

Worst experience ever!! I've had 3 water leaks, my heat doesnt work, the dummies in the office are very rude and unprofessional! I've been the leasing off three times in one week and no has come for to resolve my issue I am having with my heat. I have all these a ton of gnats flying everywhere and my apartment is always clean and I never leave any food out. I pay all this money for this apartment and nothing is being done! SAD, so ready for my lease to be up so I can get out of this infestation of a place. These people dont care about their customers! Customer service sucks here. Not only that the parking sucks, you have people with multiple cars that they dont drive, just taking up parking spaces. I have to walk so far to my apartment when I park my car! Just sad!!

I have been a resident of Fieldstone since February 2017, and this has been the worst couple of months of my life. Every since...

I have been a resident of Fieldstone since February 2017, and this has been the worst couple of months of my life. Every since I have been living here, I have had nothing but issues! 1st, when I first moved in, my heat/ air did not work. It took them almost 2 months, and threats to call the news for them to come and fix it. Secondly, a few months ago our sewage system on the first floor exploded so everything that was in our toilets, was not outside. Imagine the smell. Everyone on the first floor were moved to the back, in the more nicer phases. As for everyone else in the building, yea we're stuck! Third of all, everyone (including myself) in my business has an issue with gnats. I never leave food out but always seems to have flying gnats in my apartment! I also have spider issues (one was crawling on my ceiling and one crawled across my foot as I was cooking in the kitchen). It took them almost 2 months to come and spray (even though we pay $23/ month for water, pest, sewage). When I went to the leasing office to voice my complaint, I was asked to step outside and as I refused, one of the dummies in the office went to get the leasing manager! I asked what I could do to break my lease and they told me to keep paying rent until someone else moves in or until Febraury 2018, when my lease is originally up! It is now October and I am on a countdown to get away from these slums! This is the worse complex ever ! They are too big and take forever to fix anything. You will be better off moving to Tulane or Peppertree Apartments!

This property management here is terrible!! The service is terrible!! The units are over priced!! The noise of constant building is irritating. Only way...

This property management here is terrible!! The service is terrible!! The units are over priced!! The noise of constant building is irritating. Only way to get something fixed in your unit you have basically harrass the office!! My mail box was always jammed from lack of support from building it. My unit filters were never changed. When they tried to change my filter they didn't have my size. They took a bigger one cut it in have and put it in janky! Then they said they would order the right size filter and never returned. When it was finally time to move out they tried to lie and say I didn't turn in my garage clicker or my gate card. I had to go up there 3 times !!! They always gave me the run around, saying the manager was never available. Til I had to basically tell the staff I refuse to leave , till I speak with management. Finally got a hold of a manager and she looked at my account correctly !! That's when she seen I had turned in my garage clicker and if they really paid attention I purchased a gate clicker!! Smh!! Then they had to process my payment back for my returned items. If your looking to move here DONT DO IT !!! To massive you will be treated like a number!

I ABSOLUTELY LOVE FIELDSTONE APARTMENTS!!!! OMG, I don't know where to begin. I first moved on the property in 2014 in Phase 2 and...

I ABSOLUTELY LOVE FIELDSTONE APARTMENTS!!!! OMG, I don't know where to begin. I first moved on the property in 2014 in Phase 2 and I loved it. My neighbors were nice and the office staff were very friendly(Brittany)!!! I refuse to look or live in any other apartments in Memphis!!!! 5 Star for sure!!!!

This by far has been the worst apartment complex Ive stayed in. Last week some random guy tried to rob my wife! Not only...

This by far has been the worst apartment complex Ive stayed in. Last week some random guy tried to rob my wife! Not only that, my AC stops working every summer and I have to continue going into the leasing office to put in a request. Maintenance doesn't do a good job fixing any issues. The staff in the office, so unprofessional, just a bunch of high school kids! My refrigerator continues to leak water, Ive had multiple water leaks, so bad until it took them a week to fix the issue. Just waiting until my lease is up, so I can get away. I noticed I posted another review and they deleted my review. My packages are always getting stolen.

I've lived in a few different units in this community and love the location of the neighborhood, however, the office staff, and maintenance continue...

I've lived in a few different units in this community and love the location of the neighborhood, however, the office staff, and maintenance continue to provide less than satisfactory customer service. The price list is pretty costly given that they've not completely renovated all phases. I've lived in my current unit for 2.5 years, and each summer the A.C. has gone out. By now, you'd think that the necessary parts for the unit to work properly would have been ordered, instead patchwork continues to be done. Of the maintenance workers, only 1 has been able to provide 1/2 way tolerable conditions. The floors had dips in them when we first moved in, the heat did not work, burn stains were in the carpet, and other things were wrong as well. This has by far been the WORST unit and experience since I've stayed in this community. Repeated requests to fix the A.C. has become a chore, and still has not been done correctly. The office staff is usually understaffed and wait times are longer than normal, IF even acknowledged at all. Putting a work order over the phone is a tasks, as it requires MULTIPLE, and I do mean MULTIPLE CALLS because they never answer. Whereas in previous years (prior to the massive expansion of the complex), staff members were very much so on top of providing quality customer service, and ensuring that maintenance request were completed correctly in a timely manner. I've reached out to the property management company which is Ledic, all to no avail, which does not surprise me, considering their awful reputation as a management company. They too can not be reached by phone OR email, which is frustrating and inconvenient to renters who are away from home during office hours. Fieldstone has not attempted to rectify the situation or offer compensation for not adequately maintaining their units. Our A.C. unit runs all day and night, without manual shut off intervals, which has been reflected in our utility bill. The amount of money we've spent paying rent could have surely covered the costs of the necessary parts to repair the unit, or better yet, a new replacement unit! I'm really saddened with the demise in quality service this company has been providing in recent years.

Nice apartments but the office management is incompetent. Got a statement that stated one balance and then a few days later got a note...

Nice apartments but the office management is incompetent. Got a statement that stated one balance and then a few days later got a note on my door that said I owed money and if I didn't pay, I would incur a late fee. They are so incompetent here. They lost my deposit check when I got a dog when I tried to pay the pet fee and then they threatened me with another penalty fee. When I tried to renew my lease and the paperwork was wrong and I had to go to the office twice before it was corrected. They rotate new employees almost every week. Nobody knows what they are doing. It's an inconvenience to say the least. I definitely won't be renewing next time around.

Wonderful new apartments. Great management and a speedy maintenance staff. How many apartments have their own garages? You know security is fantastic when the...

Wonderful new apartments. Great management and a speedy maintenance staff. How many apartments have their own garages? You know security is fantastic when the Gates work and you can drive safely into your own garage before closing the door and knowing you're safe.

I have loved the complex for some time now then I wanted to visit the complex. The customer service stopped me from not going...

I have loved the complex for some time now then I wanted to visit the complex. The customer service stopped me from not going any further then the office. I have worked in customer serve for 30 years and this office staff has the worst personalities that I've EVER seen. Then I read other post and see that more people feel the same. Love the apartment hate the staff working there. Please get more positive staff.

Lived here for 2 years now, and I've had my door kicked in, and my neighbor got his wheels stolen off his car (along...

Lived here for 2 years now, and I've had my door kicked in, and my neighbor got his wheels stolen off his car (along with 2 other people the same morning). Not to mention the fact that thieves tried to steal my wheels once before, but failed to get past the wheel locks. When I asked the office what they were doing about security after three people got their wheels stolen in one morning, they said they were "upping security for the weekend." When I spoke with the security guard later in the day, he was not even aware of the situation. Furthermore, he said there is no patrol in the early morning hours, which is when the wheel thefts occurred. The only assurance the office gave me was that "this sort of stuff happens everywhere" and that they'd be installing a little wooden swing arm at the back gates some time. The apartments themselves are pretty nice, and the facilities are nice. However, the office's lackadaisical attitude towards crime in their complex is very concerning.

I lived in Phase 3 town home for 10 months and I loved it! A little bit overpriced but now that I am in...

I lived in Phase 3 town home for 10 months and I loved it! A little bit overpriced but now that I am in Frederick Maryland the price seems very reasonable. The only problem I had was they did not have a military clause as I have to pay due to me PCSing. They keep the landscape up, security is around 24/7, plenty of lighting at night and alarms come with the apartments and town homes in Phase 3. Loved it!

My husband and I have lived here since May 2008. We haven't had any issues. The apartment is spacious and the property is very...

My husband and I have lived here since May 2008. We haven't had any issues. The apartment is spacious and the property is very well kept. It's quiet and we feel safe. We all know that no place is 100% perfect, but we don't have any complaints. It's always good to get other peoples opinions but it's also great to find things out for your self. I would say that the Fieldstone Apartments are a good find.