Peppertree Apartment Homes

I lived in these apartments for almost two years. They were usually very peaceful and quiet (unless you live on the side closer to...

I lived in these apartments for almost two years. They were usually very peaceful and quiet (unless you live on the side closer to the highway). Maintenance was always extremely prompt and friendly. Pest control was regular and also friendly. The pool was always clean. Landscaping is regular and the property manager communicates to the residents when these scheduled maintenance procedures will take place. I never had a problem in these apartments that wasn't the result of some random, unrelated event. Overall, I loved my stay here.

I lived in a 2-story apartment here for 2 years under Southgate Realty, 2014-16. Hang on for the enormous list of complaints I have:...

I lived in a 2-story apartment here for 2 years under Southgate Realty, 2014-16. Hang on for the enormous list of complaints I have: By the time I left, it was completely infested with roaches even though I kept it clean and they sprayed (only a couple spots in a few rooms, not a thorough spray). Some outlets didn't work. My internet was shut off because the cable in the wall was, as Comcast suggested, probably frayed (I'm pretty sure there were mice here, too), so I had to use another hook-up. Oh also they have a contract with Comcast, so you don't have any other options on internet providers. The light above the sink had to be replaced (not just the bulb), and when I put in a work order for that and for a serious mold check (as my roommate started experiencing HORRIBLE allergies in the apartment), they waited and then deleted my online account so I would no longer have record of the work order. They only fixed the light when I threatened to break contract for neglect, and they came and "checked for mold" by simply locking the water heater closet so I couldn't even look into it anymore. Then when I moved out, I found a ton of mold in the coat closet. If they'd actually conducted a check as I requested, they would have easily found that. Instead, they chose to suggest I "give the baseboards a good wipe." The porch lights rarely work, even when they replace them. They offered trash pick-up for the apartments farthest from the dumpster, then they took that offer away. As someone else has mentioned, rather than reward loyalty, they increase the rent. The carpet was shoddy, with burn marks, stains, and no padding on the stairs. The entire place was dark all the time because of its angle, yet they [more than once] sent notices reminding everyone to keep their blinds shut. Before moving out, I had the office employee come check my apartment for me to guarantee that she was aware how clean I'd left it (there was hair all over the sinks and urine all over the toilets upon my own move-in, so I can promise you I left it better than I found it), and yet they still gave me two separate charges for "carpet cleaning," one of which was $80, though my roommate had spoken to the carpet cleaner just a few months before (while he was doing another apartment) and found out that he only charged $50. Southgate just wanted to extract the most out of us. On a separate note, though not Southgate's fault, I frequently heard very loud fights outside the apartments behind Peppertree and saw more than one police intervention there. Gunshots woke me up twice, as well. Bottom line, I would not recommend this place.

Ive been here for almost 4 years. Peppertree apartments is easily 5 out of 5, but I'm not sure about the parent company. Pros:...

Ive been here for almost 4 years. Peppertree apartments is easily 5 out of 5, but I'm not sure about the parent company. Pros: Nice units, well located, washer and dryer in unit, relatively peaceful location. Highly recommended for students. Landlady is on top of her game and really cares about the tenants. Swimming pool! Cons: price increases over the past 4 years nearly every lease renewal date, when calling in maintenance they tend to be rude and dismissive -- I realize that this is more of a pet peeve, but it's the last thing I want to hear when something mission critical goes out. Overall, I still recommend it, but after I graduate I definitely will be looking for more competitive options If the price keeps rising and the quality keeps stagnating.