Evanston Place

Save your money! The water gets shut off regularly, often with no warning and lasting longer than expected. The elevators break at least every...

Save your money! The water gets shut off regularly, often with no warning and lasting longer than expected. The elevators break at least every couple of weeks, sometimes both at the same time. I have a physical disability and was told to "take the stairs" up to the 9th floor the last time this happened. There has been mold on the ceiling outside my apartment for months, which I told management about and they did nothing. There is constant construction in hallways and lobbies that causes disruption without actually improving anything. My bike was stolen from EP and I was told they could do nothing. Management has also lost several pieces of mail/packages of mine and blamed it on the mailman. On top of all this, when I renewed my lease, I was expected to pay MORE per month. The location is the only good thing about this place, but EP is in no way worth it. I can't wait to move out and never set foot in this place again.

The location of EP is about the best in Evanston: close to Northwestern, walk to downtown and the lake and it has great views...

The location of EP is about the best in Evanston: close to Northwestern, walk to downtown and the lake and it has great views of Lake Michigan if you're up high enough. Staff is friendly and responsive and they've been remodeling to keep current.

While EP is the ideal location for students and has great amenities (the pool deck), management is relying on those two things to make...

While EP is the ideal location for students and has great amenities (the pool deck), management is relying on those two things to make living here worth it, and the positive aspects of renting here are despite of, not because of, management. EP has questionable practices when it comes signing new residents. For us, there was a very long dramatic process; after we had paid all the fees (including security deposit) and were promised the apartment, we got a call months later out of the blue saying that our "application for lease" would be cancelled because they decided the "fair market price" was higher than what they had promised us, and unless we agreed to pay it we couldn't live here. Since the school housing deadline had passed and the other apartments we were looking at were taken, it felt like they were trying to force us to pay a lot more money. It took months for this issue to be resolved, and we were only able to live here at the price we were originally promised after my dad talked to lawyers about the situation. The apartments here are also far from the luxurious places they advertise. They advertised our apartment as having hardwood flooring when we were applying for it when in fact it has vinyl flooring that was peeling in many places (which we only saw before moving in because we contacted the previous residents to see the apartment). The sample apartment they showed us had dark wooden cabinets and new appliances, while the one we actually got had cheap 70s looking laminate cabinets and countertops that were also peeling at places. We had them fix the peeling floor and cabinets and got a new stove (the one that was there was falling apart), but they only did this after a lot of back and forth with them. If it was up to them, they would have left everything the way it was. The way management takes care of the apartment complex and its residents is unprofessional. Maintenance requests take a while to be filled and are done poorly. During the first week we lived here our kitchen sink stopped working. I put in a maintenance request and someone came later and "fixed" it. However, a couple days later I noticed water coming out from the cabinet under the sink. I looked down there and saw that the pipe was leaking and one of our bowls was placed under it, which had overflowed. Apparently, the person who had "fixed" our sink also either saw or caused a leak in our pipe and his solution was to place one of our bowls under it to catch the water. We were not informed of this and no one had come back since the first request, so presumably he thought his job was finished. I put in an emergency maintenance request to fix this and complained about what had happened, but besides fixing the leak, they did not mention or apologize for the way the first request was handled. Finally, there are always issues with the general building. During the summer the pool will get so dirty it turns green and stays this color for days at a time before it is cleaned.There is always construction going on, and while I understand the need for construction since the building does need improvement, they are inconsiderate of the residents who are here. For example, while they email us ahead of time about when the water will be turned off, the water is never turned back on at the time they claim it will, or it gets shut off before the time slot they gave us (which can lead to a lot of problems, as you can imagine). I live in the South tower, and both our elevators always have issues; it is more common for one to be broken than for both of them to be working at the same time. At one point, both elevators were broken at the same time for days, which is unacceptable in a building with as many floors as ours since any older residents or residents with physical handicaps would find it extremely difficult (if not impossible) to walk up 2, not to mention 9, flights of stairs. Basically, while I love the location of EP, people considering living here need to make sure they are willing to deal with all the negative aspects above before signing a lease

RENTERS BEWARE - After 3 years of residence at Evanston Place and multiple issues with bug infestations and constant construction, I finally said enough...

RENTERS BEWARE - After 3 years of residence at Evanston Place and multiple issues with bug infestations and constant construction, I finally said enough was enough only to be farewelled without the bicycle I kept on the premises in their supposedly secure bike cage (which was either stolen or tossed by management, management which promptly explained they could not - read: would not - assist in any attempts of recovering or reimbursing it) and the loss of my security deposit for parking due to their inability to inform the garage of vacating despite months of prior notice. Rent here at you and your property's own risk.

BE CAREFUL!! Although they sell smoke free building, RESIDENTS SMOKE and management doesnt do ANYTHING to avoid that. Elevator hasnt worked properly in a...

BE CAREFUL!! Although they sell smoke free building, RESIDENTS SMOKE and management doesnt do ANYTHING to avoid that. Elevator hasnt worked properly in a month. Maintenance is poor to fix problems in appartments. Lease office is pretty unprofessional and slow, you better dont have any problem in there. Pricey for that poor service. Read the contract in detail, multiple surprises are HIDDEN. Be careful with AIMCO too, all they want is to make money and they don't care about the residents.

I have been living at Evanston Place Apartments for the past 18 months. A few months ago a state-of-the-art gym was added, the swimming...

I have been living at Evanston Place Apartments for the past 18 months. A few months ago a state-of-the-art gym was added, the swimming pool and sundeck area updated and a Grill and Firepit area on the 6th level sundeck was created. The building is always clean and in perfect conditions. Maintenance people are available at all times. I highly recommend Evanston Place Apartments.

I'm a Northwestern student and live in Evanston place for my second year now. It's got a great location - close to downtown, the...

I'm a Northwestern student and live in Evanston place for my second year now. It's got a great location - close to downtown, the lake, and campus. The staff is knowledgeable, responsive, and friendly. The apartments are beautiful, well-maintained, and come with good laundry services and shared community spaces. I wouldn't live anywhere else!

Great experience! Evanston Place apartment is clean and cozy. This appartment made me feel welcome and secure. it's hard to imagine a better option...

Great experience! Evanston Place apartment is clean and cozy. This appartment made me feel welcome and secure. it's hard to imagine a better option and I would happily recommend the place to other visitors.

I also found this apartment through internet research. This apartment is not worth even considering for. Just talk to "real" current residents. One star...

I also found this apartment through internet research. This apartment is not worth even considering for. Just talk to "real" current residents. One star is even worthless. Very poor management and service. They ignore complaint emails. Poor communication with residents. The call center have an attitude. Once you sign the contract, they are not nice and they do not care to do anything to resolve problem because everything is in Denver as they blame. The office does not know how to do an apartment management. There are many other apartments that are not like this. So why bother? I am not living here next year. There is Park Evanston right across the street with good service. Many other apartments in better condition and service. Problems come up when you live, and one company cannot satisfy everyone. The problem is this apartment is incapable of solving problems and ignorant. I never want to pay over $2000 dollars per month and be treated this way. Living here for has been the major stress for me and all the neighbors I have talked to, because of the poor management. AIMCO does everything for its benefit ONLY. Use the same money on a different apartment. Seriously!