Norwood House Apartments

I lived in Norwood for 3 years (2015-2018) and here’s what I experienced during my residency... The hot water heater, circuit breaker and refrigerator...

I lived in Norwood for 3 years (2015-2018) and here’s what I experienced during my residency... The hot water heater, circuit breaker and refrigerator all broke within months of each other. I actually reported an issue with the fridge weeks before it died and they didn’t replace it which resulted in me losing the newly purchased groceries which were never reimbursed. I lived across the hall from a hoarder who had such a foul odor coming from the apartment that I couldn’t sit in my living room without getting nauseous. What I had to do to get that resolved was contact the Downingtown Code Enforcement since our calls to the leasing office and corporate got us nowhere. My rent also continued to increase close to $50 a month each year even though I always paid on time and graciously dealt with all of those issues. The washers and dryers were broken or eating our money more often that I can count. You don’t get reimbursed for that, at least I haven’t even after requesting it in writing. FYI it’s $1.50 per load. Last but not least, I was told when I moved into Norwood that I could transfer to a larger apartment anytime after 6 months of residency. I chose to take advantage of that opportunity after our son was born 2 years later. However, this was not a “transfer” at all. I found that out when we decided to purchase a home and we had to break our lease. They told me I was a new tenant and would need to pay a 2 months rent penalty as opposed to 1 month for residents greater than 1 year. So much for good tenants I suppose. With all that being said, no, I would not recommend Norwood... only to my worst enemy.