Twin Ridge Apartments I

The people that live there do the best they can to make do with the aging apartments. I'll keep this short, it is managed...

The people that live there do the best they can to make do with the aging apartments. I'll keep this short, it is managed poorly. Since WPM took them over it has just gotten worse. They just do not care. I have attached a clear example how they saw fit to charge for not returning my key fob even though it was. They refuse to deal with issues or even return all my calls and emails about the final false charge. It was just the last straw when dealing with their paper-thin apartments. Also, keep in mind the top floor apartments have energy bills over $300 a month during the summer because the HVAC units cannot keep up with the sunlight coming in thought the skylights. There were weeks when our apartment could not get below 80 degrees. I have also lived on the bottom floors. The bottom floors just must deal with the noise from simple walking above them and the mold from the moisture. They are free to contact me and I will remove this post if they just refund the $50. Yes, just $50. They chose to give this to me as a moving out gift. One last reason to enjoy leaving that place. I wish you the best, but choose wisely.

I had the same problem as a previous reviewer mentioned. I lived there for 8 years when I moved in they gave me crappy...

I had the same problem as a previous reviewer mentioned. I lived there for 8 years when I moved in they gave me crappy soiled carpet b/c they had no other units available at the time. And my original unit had a water damage from the people upstairs. They changed my carpet 2 years prior to me moving and charged me 1000.00 saying my cats soiled it. I had the carpet cleaned and it looked fine. They should of never charged me especially since they gave me a crappy carpet for many years and I was a long time resident. Dogs and noise were a problem being I was on the first floor. And mice too. Pool was nice but overcrowded.

It's amazing that I have to pay a pet rent for my dog every month but all the mice in my apartment get to...

It's amazing that I have to pay a pet rent for my dog every month but all the mice in my apartment get to live here for free! The management did attempt to address the problem twice. First, they gave 2 days notice to empty every closet and cabinet and move every piece of furniture from the walls by Monday or we would be heavily fined. Good thing we didn't go away that weekend so we would see the notice! We still found baby mice squealing for their lives in the traps they set in our 1-year-old daughter's closet, indicating that the mice were not merely surviving but in fact thriving enough to continue reproducing. About two weeks later there was a second attempt to address the problem. After painstakingly rearranging our apartment a second time, some gentlemen helped themselves into our apartment while my wife was showering, again setting mousetraps in places easily accessible to our toddler. The mice of course outsmarted the exterminators and their mouse traps again. When we brought it up with management they told us that they will no longer be assisting us and we are personally and financially responsible for exterminating the mice ourselves. When it comes to enforcing their own policies (i.e., no smoking inside the building or stairwell, no using illegal drugs, keep your dog on a leash), the management here completely phones it in. They do not care. This is their pattern of behavior: when there's a problem beyond simple maintenance repairs (i.e., rodent infestation, insufficient parking for tenants, vandalism in parking lot, upstairs neighbor lets dog urinate on balcony and onto your furniture underneath), they make it your personal problem to deal with, including any and all expenses. Perhaps the worst crime in their minds is to make any extra expense on our behalf. It amazes me that a group of people who are responsible for offering us some level of support can be so thoroughly lacking in any integrity or moral fiber. The Twin Ridge leasing office embodies apathy, immorality and failure. Please, please find somewhere else to live.

I have enjoyed living here until they over charged me (without me knowing) for a pool party I had this summer! I have tried...

I have enjoyed living here until they over charged me (without me knowing) for a pool party I had this summer! I have tried multiple times in the past two months both in person and over the phone to get them to explain to me about the over-charge, and apparently they don't have time for little things like this!! Residents are not worth their precious time making a phone call to! Great. Keep my money and lose your reputation!