The Cove At Saddle Creek

The apartments are of a comfortable size. However, parking is very limited. Also, this apartment complex changed management companies to Roscoe Properties last year,...

The apartments are of a comfortable size. However, parking is very limited. Also, this apartment complex changed management companies to Roscoe Properties last year, and it changed for the worse. They never clean the common spaces in the building (namely hallways and stairwells). Warning: if you ever cook in your apartment, they will charge you a $50 fee. You can clean and leave the apartment spotless (better than how you got it), use air fresheners and not cook for a week before you leave, and they will still charge you. Especially if you have a Hispanic (like me) or Indian last name, they will assume you use "certain spices", whatever that means, that leave strong odors. Also, after Roscoe took over, the auto pay did not work correctly. I received an eviction notice once because my payment had not gone through by the 3rd of the month. I received the notice on the 4th, after the office had been closed. I couldn't talk to anybody and did not understand what was going on. Terrible communication.

Cheaply built. They need a new way to pay rent bc the current system isn't very good. Myself and a few other residents have...

Cheaply built. They need a new way to pay rent bc the current system isn't very good. Myself and a few other residents have had the payment not go through then get charged with a late fee. It's nice to have two pools and the staff is friendly, but they need more people in the office to help with residents. And it's VERY hard to find parking at night.

Remington Hills has been a great place to live, quiet, always on the ball with any problems and respectful of their tenants. Only one...

Remington Hills has been a great place to live, quiet, always on the ball with any problems and respectful of their tenants. Only one BIG problem. Roscoe Properties have now taken over (3 weeks ago). I used to live at a Roscoe Property and everything went downhill really fast! They allow aggressive breeds, pool parties by neighboring communities (non residents), never address any problems, the pool went green and cloudy. There were dogs and glass bottles in the pool area, nothing every done about any of it. Couldn't wait to move, moved here, now they've taken over!!! Can't wait for my lease to expire, I'm outta here!!

I'll start by saying I'm usually not one to review places, but upon leaving this apartment complex, I am very upset and don't want...

I'll start by saying I'm usually not one to review places, but upon leaving this apartment complex, I am very upset and don't want others to make the same mistakes. The living experience here was fine. Staff seemed friendly, and I don't have many complaints as far as maintenance goes. Rent was expensive, especially for the size of apartment. Upon moving out, I went through with the manager about everything that needed to be done. He told me if there were any issues, they would call and/or email me to let me know, and assured me my entry deposit ($500) should cover any damages to the apartment plus I had insurance. This was a few months ago. A week ago, I got a call from a collection agency saying I owe them $260 from "miscellaneous damages." I had received absolutely no calls or emails from Remington Hills about these "damages." (I quote because I left the apartment in pristine cleaning condition, with only a few stains on the carpet and one paint chip from a corner.) I have now been told that because I didn't outright ASK for a walk through with an employee to have insurance cover any damages, they did not have to offer me one. At this point I cannot do anything but pay the fee so my credit doesn't take a hit. I'm most upset with the LACK OF COMMUNICATION from the office employees, especially after they explicitly told me they would contact me.

Moving in was great, everyone seemed very friendly until a couple months in. Management changes ALL THE TIME... nothing ever gets resolved no matter...

Moving in was great, everyone seemed very friendly until a couple months in. Management changes ALL THE TIME... nothing ever gets resolved no matter how much you bring it to their attention. Upon move out, they wanted to charge $1200 yet I never saw a bill and it was apparently at a collection agency.. Oh and they gave collections the wrong number so the only way I noticed anything was my credit report. I definitely wouldn't recommend them to anyone.

Been living here for 3 years, everything was perfect, until I had to move to different unit, been asking for a remote control to...

Been living here for 3 years, everything was perfect, until I had to move to different unit, been asking for a remote control to access the gate for weeks now, they're trying to charge me $75 for it, want to charge me for a supposed deposit from 3 years ago since I moved in for the first time. The last time we had a heavy thunderstorm water got through the window somehow, I asked to maintenance to come over, they said they couldn't find anything, I had to pull up the carpet myself to find out there was mold. This is the first time I had to deal with situations like this since they got new management.