Cobblestone

HORRIBLE MANAGEMENT, NO CUSTOMER SERVICE, NO COMPASSION! When I moved my family here I was not able to view our apartment until the day...

HORRIBLE MANAGEMENT, NO CUSTOMER SERVICE, NO COMPASSION! When I moved my family here I was not able to view our apartment until the day of move-in and it was dirty! Lacey verbally told me all we had to pay is water but that was a lie!!! You pay: *WATER BASE CHARGE *GAS *SEWER *STORM WATER DRAINAGE *TRASH *WATER *SERVICE FEE FOR THEIR THIRD PARTY BILLING *PEST FEE In the month of February this charges totaled up to 215.20 for four people! We all work included the kids until 7am-6pm and we were mostly gone on the weekends?CRAZY!!! YOU ARE BETTER OF GETTING RENTAL HOUSE! -------------------------------------------------------------------------- PLEASE DO NOT RENT HERE IT'S A COMPETIVE MARKET IN HOUSING GO SOMEWHERE WHERE THEY WANT YOU! ** Personal note- I was transferred out to another state due to my job and they did not work with me at all! ***APARTMENTS HAVE THE RIGHT TO WORK WITH YOU ITS IN THE LEASE*** THEY HAVE NO COMPASSION. They simply kept said to me "if we did it for you than we would have to do it for others" **we are all working adults and they should have worked with me and should work with others, it's the right thing if you are planning to spend $14,400.00 in a year with them. ** BAD THINGS THAT KEPT HAPPENING: *WATER WAS CONSTANTLY BEING SHUT OFF *TRASH EVERYWHERE (NOT ENOUGH DUMPTERS) *DOG POOP IN THE GRASS ALL THE TIME *AC DID NOT WORK PROPERLY *GATES DID NOT WORK ALL THE TIME *NO WATER HEATERS IN UNIT SHARED BOILERS *THEY DID MIT HAVE THE PROPER ALARM SYSTEMS INSTALLED WHEN I MOVED IN. *THE WINDOWS COULD BE DANGEROUS IF YOU HAVE KIDS. MINE WERE BECAUSE THE SCREENS WERE TORN! *KIDS CUT THERE FEET CONSTANTLY ON THE FLOOR BECAUSE THE FLOOR WAS COMING UP AND I NOTIFIED THE APARTMENTS IN WRITING AND IT WAS NEVER FIXED!! *********************************************

This has been the worst apartment complex I have ever lived in. They have double billed on rent numerous times, they have added random...

This has been the worst apartment complex I have ever lived in. They have double billed on rent numerous times, they have added random charges to our statements expecting us not to go and check them. I have had to call the management team throughout my work day multiple times to get random charges taken off our account. They never answer the phone, they are off early or before their business hours are closed. We had a package stolen from the office because they just let whoever walk in their back room and take what they want relying on trust alone. Or how about the $3000 bills we received from the utilities company after we had made all our payments and just kept receiving bills months later saying nothing was ever paid- i dont know about you but seems a little suspicious and I wonder if they ever paid their bills on time. Lets also talk about the fact that we went 5 hours with no running water in the apartment AT ALL, no toilets worked, no sinks, no showers, nothing and the best part is NO NOTICE until AFTER the water had been off for 5 hours- which is probably illegal to some extent and if not illegal definitely inappropriate since you don't know who has kids and who has animals. When all is said and done, do not ever rent here. They got new management who doesn't seem to have their stuff together either. Any Maintenance requests will take at least 3 days to get fixed so you might as well just do them yourself. Needless to say- do not let them sweet talk you with a nice showing and a being able to paint your walls and so on. The place is a mess and the people are rude. It wasn't worth my time and I couldn't wait to get out of there as fast as I could.

This has by far been the worst rental place I've ever experienced. Don't expect a call back if you call in, you have to...

This has by far been the worst rental place I've ever experienced. Don't expect a call back if you call in, you have to keep calling in if you have any questions, and don't worry no one will be there to pick up. So if you have a job like most of us do, you need to make time to keep calling until you reach someone. So good luck. There's always some random fees and you will get letters from the third party vendor that you haven't paid rent for 3 months even if you did. & don't get me started on maintenance requests, you might as well do it yourself. This complex has made me regret renting and I couldn't get out of here fast enough.

They are the worst apartment complex to stay at. One office person will tell you one thing while the other one will tell you...

They are the worst apartment complex to stay at. One office person will tell you one thing while the other one will tell you something different. They purposely kick you out. They will not work with you one getting your rent caught up.

I was not given the apt I was promised. Settled for the apt I lived in for 12mths. I was told the water run...

I was not given the apt I was promised. Settled for the apt I lived in for 12mths. I was told the water run about 55 to 60 dollars. What I was not told was the $115 or more a month gas bill (everything in my apt was electric). My utilities ran from $200 to $290 plus my $1106 rent. For example the last full mth statement paid $1401.72 (rent and utilities ) They took my $400 dpst and charged me extra $184.40 on my move out statement. I've never experienced anything like these apt and have lived in this area since 2006.

New management is awful! Here we are in March, and this is the THIRD time I have had issues getting my rent correct. (They...

New management is awful! Here we are in March, and this is the THIRD time I have had issues getting my rent correct. (They charged me DOUBLE this time!) I have lived here for a few years and never had a complaint, until a few months ago when new management arrived. Its been issue after issue, problem after problem. No water for 16 hours, being accidentally charged double rent, my current list goes on and on... its a shame that new management cant their residents happy or even content.

Guard Your Wallet. if you are financially stable Do Not Move Here. lots of delinquencies here and will try to make up for it...

Guard Your Wallet. if you are financially stable Do Not Move Here. lots of delinquencies here and will try to make up for it through Your Wallet. my elderly mom, who lived alone, paid $1,665 for one month and 6 days rent for move out. when we handed in the keys sunday, woman behind desk claimed another $667 owed. she balked and scoffed and refused to pay.

Chelsea in the front office is absolutely the best. Everyone else has a attitude and talks down to you. What everyone has said about...

Chelsea in the front office is absolutely the best. Everyone else has a attitude and talks down to you. What everyone has said about ROACHES is absolutely TRUE! Im to a point I no longer want to cook or even have guest at my home. My home has been bombed, sprayed and detailed sprayed where I had to take everything out of my cabinets. I keep a clean home. Morning times are horrible my floor and kitchen cabinets are normally covered with roaches. If u want to live without pest is your home. This is definitely not the place for you. Open the cabinet to season my food and a roach fell in the food I was preparing for dinner and then a roach crawled on my guest while sitting on the sofa. Ive spoke with neighbors around me and they say- they have the same problem. The property is clean and quiet. Roaches are a serious problem. Garbage has broken several times and currently broken which contributes to the problem. Maintenance is slow

When we first toured the area, Chelsey was kind and answered any questions/concerns we had. She made the process very smooth. Whenever we had...

When we first toured the area, Chelsey was kind and answered any questions/concerns we had. She made the process very smooth. Whenever we had maintenance issues they would respond promptly and were very helpful.

When we first toured the area, Chelsey was kind and answered any questions/concerns we had. She made the process very smooth. Whenever we had...

When we first toured the area, Chelsey was kind and answered any questions/concerns we had. She made the process very smooth. Whenever we had maintenance issues they would respond promptly and were very helpful.

Did have some issues with apartment when i first moved in but was taking care of in a timely manner. Chesley in the front...

Did have some issues with apartment when i first moved in but was taking care of in a timely manner. Chesley in the front office is the best thing about this place. The way they do business is shady and shameful. I got my final bill after i moved out which had like $500.00 for cleaning 256.00 was for a microwave that wasn't even broke straight up rip off. They haven't got back in touch with me to clarify the issue. Granted when i received the bill a month after i moved out and it was already sent to collections without notification. Im single guy who worked a lot so i was hardly home and trust me im definitely not a dirty person. Thank you Chesley for your professionalism and kindness you should definitely be working somewhere else.

Did have some issues with apartment when i first moved in but was taking care of in a timely manner. Chesley in the front...

Did have some issues with apartment when i first moved in but was taking care of in a timely manner. Chesley in the front office is the best thing about this place. The way they do business is shady and shameful. I got my final bill after i moved out which had like $500.00 for cleaning 256.00 was for a microwave that wasn't even broke. They haven't got back in touch with me to clarify the issue. Granted when i received the bill a month after i moved out and it was already sent to collections.Im single guy who worked all the time so i was hardly home and trust me im definitely do a dirty person. Thank you Chesley for your professionalism and kindness you should definitely be working somewhere else.

Did have some issues with apartment when i first but was taking care of in a timely manner. Chesley in the front office is...

Did have some issues with apartment when i first but was taking care of in a timely manner. Chesley in the front office is the best thing about this place. The way they do business is shady and shameful. I got my final bill after i moved out which had like $500.00 for cleaning 256.00 was for a microwave that wasn't even broke. They haven't got back in touch with me to clarify the issue. Granted when i received the bill a month after i moved out and it was already sent to collections.Im single guy who worked all the time so i was hardly home and trust me im definitely do a dirty person. Thank you Chesley for your professionalism and kindness you should definitely be somewhere else.

I've been living here about ten months now and it's been a great experience so far. When we first toured the area, Chelsey was...

I've been living here about ten months now and it's been a great experience so far. When we first toured the area, Chelsey was kind and answered any questions/concerns we had. She made the process very smooth. Whenever we had maintenance issues they would respond promptly and were very helpful. The area my apartment is in is also very quiet and peaceful. We don't even hear our upstairs neighbors. If my job wasn't moving to Richardson at the end of the year, I would definitely renew my lease here.

I've been living here about eight months now and it's been a great experience so far. When we first toured the area, Chelsey was...

I've been living here about eight months now and it's been a great experience so far. When we first toured the area, Chelsey was kind and answered any questions/concerns we had. She made the process very smooth. Whenever we had maintenance issues they would respond promptly and were very helpful. The area my apartment is in is also very quiet and peaceful. We don't even hear our upstairs neighbors. If my job wasn't moving to Richardson at the end of the year, I would definitely renew my lease here.

Staff will lie to you about everything. A man working on the parking lot started peeing on my car in front of me and...

Staff will lie to you about everything. A man working on the parking lot started peeing on my car in front of me and they did nothing when I asked them to tell him to stop. 3 weeks to respond to matience requests, and you have to know exactly what's wrong. I had to research air conditioning units and walk the matience guy through how to fix it. Spent entire summer in full heat without air. Manager is rude. My signed copy of the lease they gave me differs from the one they have on file. Agreed to $725 plus $40 utility. We pay $925 a month for 1 bed one bath. Presented my copy, told its not the updated lease and by signing the old one I agreed to all new changes, though that clause isn't anywhere in the lease I signed. Literally sent a notice to vacate over a $5 fee for...we still don't know. Gutted the printing and community computer room to build a staff kitchen. Laundry money card reload machine is only available 7-3pm then it's locked. Trash in parking lot. Will withhold mail and hide it until you pay rent and fees. Loose dogs roaming around. Someone puked in three of the washers and it was left there for one week till flies hatched maggots my neighbor paid for an empty load to wash it out. No enforcement of rented parking spaces. People just park in your space and you still have to pay. Even if you show pictures of not being able to use your spot. Water shut off constantly. Gate always broken and open. Bugs. This is a nightmare. EDIT: If I could have given NEGATIVE number stars I would. The management was a complete nightmare regarding my terminating the lease. Lied and trashed my notices so that they could claim I didn't give the 60 day notice. I had to certified mail my keys to them after the same problems when they refused to accept them. I had to take legal action with corporate over exorbitant fines for non-existent damages. THANK GOD we took photographs and started documenting EVERYTHING. That was the only thing that saved us. Management was incredibly rude and made passive aggressive comments about my race. I will never go to another property run by Bell.

Well I went 3 times and 3rd time paid deposit on a Monday on Wednesday decided to give them a call and was told...

Well I went 3 times and 3rd time paid deposit on a Monday on Wednesday decided to give them a call and was told so sorry but the apt that i paid deposit on was given to someone else..... I guess that's how they do business ..... your loss

I think a lot of the reviews are of the few angry people. So I would like to take a second and say that...

I think a lot of the reviews are of the few angry people. So I would like to take a second and say that these apartments are very nice and very quiet you always see staff around the establishment working they are very quick to fix repairs and any needs you may have.

Well maintained quite complex. I had a one bedroom on the third floor close to the pool for two years and for apartment living...

Well maintained quite complex. I had a one bedroom on the third floor close to the pool for two years and for apartment living for this price i was happy. Pool was always open year round always clean. the gym was always clean and never closed. i filed two maintenance request while i lived there and before i came home from work same day it was done. office staff was always helpful and friendly when i went into the office. the gates are always broken and open. I did get multiple email through out the two years from the office about the water being cut off in the complex but never in my building or never while i was home. There are dog parks all over the complex they are always nice and clean just like the rest of the complex. There was never people waling around or hanging out in the stairs. I run and walk daily, your a quick walk to the ball park, i love the neighborhood. at move out my apartment was cleaned and perfect, even had the carpets cleaned and was still charged for carpet cleaning $89. dont know if it would have been more if i didnt but just keep that in mind. I would live here again.

I currently live in these apartments and if I can help it I refuse to sign another lease. I was quoted $200 more than...

I currently live in these apartments and if I can help it I refuse to sign another lease. I was quoted $200 more than what I pay now which is $958 to go month to month. I'm doing month to month until I find another place. Most places if you do month to month only require a 30 day notice but this lovely place (not really) requires 60 days... that is insane its likes they're trying to trap you or take extra money. From the time we moved in we dealt with bugs... roaches, fire ants and sugar ants, wasp and spiders. When we first moved in they were so slow to respond to work orders I will admit they respond fairly quickly now. The staff is nice and the grounds are clean but the bugs in the apartment are awful. My former downstairs neighbor lived in the complex s couple of years in two different apartments and had the same complaint about the bugs. It doesn't matter the exterminate weekly there's still bug, may go away for a minute but they're sure to come back. This place is a rip off.. 60 day notice on a month to month.. insane... if I've convinced 5 ppl not to rent here I've done my job! Please take my word and previous post...bugs, bugs, bugs Updates in the apartment are great The gate is usually always broke

Wolves in sheep's clothing, unfortunately..... I cant lie, the apartment unit itself was fine. I enjoyed living there for a year. There is constantly...

Wolves in sheep's clothing, unfortunately..... I cant lie, the apartment unit itself was fine. I enjoyed living there for a year. There is constantly construction and lawn work being done so its a little annoying but other than that, I didn't have too many immediate issues. Once I moved out though, they falsified damages and not only refused to return my deposit but charged me an additional $200 for indentions in the carpet from where the furniture once was! lol Kid you not! I'm in the middle of getting this issue resolved but its something to definitely beware of. Managers: Sidney Stewart and Vashaun ?

These apartments are thugs they do not disclose they have utilities which they are required by law. They make you sign a lease online...

These apartments are thugs they do not disclose they have utilities which they are required by law. They make you sign a lease online then they come and give you a different one that is different from the one you signed saying you accepted bills you did not sign for. Their leases are TAA so beware they might have some thing going on. Their utilities come to close to $200 a month. Stay away from these people and they are managed by Bell Partners. They are below the rating grade it is just that you have to put something so stay clear.This people have a very high turn over of disgruntled tenants Please do not listen to anyone telling they are anything more than below satisfactory they might be paid to say so.