Mansions at Jordan Creek

Lived here since March and everything has been good. Apartment is nice size and it suits us well. Use the workout room almost every...

Lived here since March and everything has been good. Apartment is nice size and it suits us well. Use the workout room almost every day. Would recommend consideration be given to upgrade the treadmills. They have some mileage on them. One thing noted in regards to the grounds, is that we see people not picking up after their dogs. That is bothersome. Have recommended Mansions to people we know. OVERALL: Very satisfied so far! Chuck & Kathy Myer

I see from other reviews that management hasnt improved since the previous two in the last couple of years. They dont adhere to what...

I see from other reviews that management hasnt improved since the previous two in the last couple of years. They dont adhere to what their own contract states or hold up on any move-in promotions they advertise. Theyve had over a year to respond to our dispute on what they are charging because of a broken lease when we bought our home.

Rip off pricing, terrible and rude maintenance, generally awful management, amenities aren't all that special considering what you're paying. Definitely look elsewhere, there are...

Rip off pricing, terrible and rude maintenance, generally awful management, amenities aren't all that special considering what you're paying. Definitely look elsewhere, there are plenty of cheaper options with better staff and the same amenities. Manager had told me that they were struggling since all these newer apartment buildings are being built nearby and I assume have better pricing so check those out first. (1/3/18) Edit: I have emailed twice about maintenance harassing me while in my car in the parking lot. Unacceptable behavior considering we pay his salary. No one has gotten back to me. The rec room has been dirty since shortly after Christmas. Some residents must have thrown a party. It is now the 3rd of January. I highly doubt all cleaning services are halted just because of the holiday?

Rip off pricing, terrible and rude maintenance, generally awful management, amenities aren't all that special considering what you're paying. Definitely look elsewhere, there are...

Rip off pricing, terrible and rude maintenance, generally awful management, amenities aren't all that special considering what you're paying. Definitely look elsewhere, there are plenty of cheaper options with better staff and the same amenities. Manager had told me that they were struggling since all these newer apartment buildings are being built nearby and I assume have better pricing so check those out first.

I do feel as if I need to edit this because there have been updates I had a rep (not Caryn ) reach out...

I do feel as if I need to edit this because there have been updates I had a rep (not Caryn ) reach out to me and genuinely apologize for the run around I had been put through in regards to the headphones incident. They explained that they understood why I was upset and that is not how their staff is trained to handle business! I feel a lot better and have gained faith that there are decent people who work at elevated livings! There was wrong done but Mansions did help correct the problem and I may not be 100% happy with the people who are working in the office but I am satisfied with how the situation was handled by mansions Can I give a zero if I could I definitely would! 1. This place is ridiculous they have Caryn Anthens running the show she literally lives in an apartment and honestly knows nothing she is completely clueless to her job! So that's my first issues 2. The pool does not have consistent hours that said it's open 9-9 I have tried to get in multiples times at 12 and 1 and it it's locked when I called maintaince they either 1. Had no idea why it was locked or 2. Said it was locked because it was going to storm on days it was 85 degrees!!!! When i did finally get into the pool the hot tub was literally geeen at the bottom with dead frogs floating around in the wate 3. I was working out in the workout room and accidentally left my beats headphones in there I was working out at 8pm at night and I returned to he gym at 5am the following day to grab my headphones and they were not there! I immediately reported it to Caryn Anthens who responded back oh......... ? I had to remind her that there is camera in that room and to see if she could find out who took them so that I could file a police report. She responded that she would reach out to her manager who wasn't in the office that day (Friday) I reached back out to her the following Wednesday to see if there was an update she acted her normal self (confused)and let me know she would get a hold of her manager that day!! I didn't reach out to her until Friday at that time it had been a week with no progress Caryn proceeded to say my manager is out of the office on Friday's I told you that!!! At the point she had mentioned that the cameras she didn't think worked yet they have signs plastered all over the workout room saying they worked. At the point I asked Caryn if I could speak with her manager to see if there was anything I could do she gave me the number letting me know her manager couldn't do anything and that I was "wasting my time". Long story short I reached out to her manager who confirmed the cameras work they just need their "tech person " to get the footage. I waited two weeks later then received a very rude email from Caryn saying to no longer contact her at all they gave everything to my detective and that I need to communicate with him. I reached out to my detective a week later who was in a terrible mood because he had called Caryn multiple times for the tape and she would call him back aound 7 when he left multiple voicemails saying he only works until 4:30!! He finally a week later got a hold of Caryn who told him that the camera actually do not work so she gave myself and my very upset detective the run around for almost two months when she knew the entire time the camera do not work !! I will say though the maintaince staff is very friendly aside from Caryn who is a nightmare!

The apartment has tall 9 foot ceilings the setup is amazing the rooms are on opposite sides of the apartment there's a nice foyer...

The apartment has tall 9 foot ceilings the setup is amazing the rooms are on opposite sides of the apartment there's a nice foyer and so much space for everything the balcony is huge and the most relaxing backdrop with beautiful rocks we got a huge surprise with a 2 car garage it just worked out that way for us. The only bummer is the fridge would love the bottom freezer fridge. The staff to the maintenance are absolutely friendly and want to help. To the great social get togethers once a month for all tenants that's all paid by the property. To the awesome amenities the pool, hot tub, exercise room and tanning all this and the best location and quiet neighborhood my family and I want to stay forever! Love this Luxury apartment living!

Similar issues with the pool never been open hotub is a mess all around this complex is just not taken care of by staff...

Similar issues with the pool never been open hotub is a mess all around this complex is just not taken care of by staff dog poop literally every where. Issues with Caryn as well not really knowing a whole lot about anything at the apartment. Mailroom door is still a year later broken! Weight room out of date and I looks like the camera not work in there! They need to see serious upgrades or drastically Lower rent because the apartments all around are crappy

I love the apartment community, the apartments are very nice, maintenance is GREAT and Caryn is absolutely the best manager I have ever had...

I love the apartment community, the apartments are very nice, maintenance is GREAT and Caryn is absolutely the best manager I have ever had the pleasure of dealing with. She always takes care of my requests and is very knowledgeable. I would definitely recommend!

The Mansions is a wonderful place to live. First and for most, the staff is excellent! They are always welcoming and kind. The apartments...

The Mansions is a wonderful place to live. First and for most, the staff is excellent! They are always welcoming and kind. The apartments are very nice. They have an open layout with lots of windows. The location is phenomenal! Not only are we tucked in a quiet neighborhood, we also have lots of shops and restaurants near by. I would definitely recommend Mansions At Jordan Creek.