I have lived at the Winston House for the past three years and have enjoyed every moment of it. The apartment building itself is...
I have lived at the Winston House for the past three years and have enjoyed every moment of it. The apartment building itself is situated conveniently in the heart of Washington, DC, and provides a host of amenities, including 24-7 concierge service, an entertainment room, gym, sauna, library, and a spacious rooftop with incredible views. My unit provided ample amount of living space, including an enormous balcony and most importantly, an in-unit washer and dryer (which is hard to come by in DC).
Aside from the wonderful amenities, the greatest part of my experience in the Winston House has definitely been the staff, who truly made an effort to get to know each and every resident. I always felt welcome and safe each and every time I entered the building, and I appreciated their candor and helpfulness. The maintenance team and the assistant manager, Joe, have been extremely pleasant, considerate, and resourceful. If, and when, an issue ever arose, I could count on the team to have it resolved within 24 hours. On a number of occasions, the maintenance staff went out of their way (even staying late) to resolve my maintenance issues. I got to know each and every employee in the building and I cannot recommend enough how great and exceptional they have been, especially Deen.
The building manager, Michael, is extremely kind, responsive, and accommodating. Michael made every effort to keep the apartment building clean, welcoming, and quiet during the late nights, and even provided newsletters to inform us of updates happening in the building and in the general community. I never hesitated to reach out to Michael with any concerns and, without question, he happily and expeditiously resolved and took care of any issues. I knew the Winston House was where I would call home from the first day I moved in, when Michael greeted me and even offered to help with moving in. If I wasnt leaving town, I certainly wouldve stayed in the Winston House, and I cannot recommend enough what a wonderful experience it has been.