Do not recommend living here. We toured the apartments originally, but eventually had to settle with one of the townhouses. The town house was...
Do not recommend living here. We toured the apartments originally, but eventually had to settle with one of the townhouses. The town house was not move in ready, whatsoever. Upon moving in, the bathrooms were extremely dirty (the tub especially). We had to deep clean it before we could even begin unpacking. Whenever I tried to vacuum for the first time a fuse was blown that took out the upstairs and kitchen lights. We had to wait a couple of days before that was fixed. Every single one of our faucets were missing parts upon moving in, which also took a week or more to get resolved. Basically, the home appeared run down and was not very up kept for us to move into. Thus only began the nightmare however.
I had to submit 15 work orders while living here. Only a month (if even that) of living here, we discovered we had a mice problem. They sent exterminators out, but they only threw rat poison behind our oven and refrigerator. This in turn caused a mouse to digest the poison and run off to die in an unknown location. I cannot even begin to describe the smell that we dealt with. It became unbearable, so we asked maintenance for help. We were basically told that nothing could be done, and “to wait out the smell”. We couldn’t even be in the downstairs portion of our home for almost a month because it was THAT bad. We couldn’t cook or use our kitchen because that is where the smell was originating from. The entire time we lived there, we saw mice droppings in drawers and in cabinets, I even saw one crawling across the floor at one point. This time, the exterminators only laid more traps and nothing else was done to help us. No searching for the mouse or smell was done.
We had plumbing issues with our toilet, eventually resulting in them having to replace the entire unit. We had issues with our heating unit blowing out freezing cold air in the middle of winter. This happened three separate times. Windows would get stuck whenever you put them up and then fall out of the frame if pulled on. The list goes on and on unfortunately.
Upon move out, we failed to meet a deadline of submitting our leave. We were forced to pay the rent for a month that we were not living there. Justified. However, they then added another $65 charge without telling us and we were not explained the charge until I called to ask about it. The girl I spoke with on the phone said "she was just learning of the charge herself". We still got charged without permission or any explanation prior. Throughout this whole experience, the management was not very helpful at all. I wish we could of had a different and more pleasant experience here but that just wasn't the case.