Village Place Apartments

Staff was honest with the application process, once we applied was held, they didnt try to have ten people apply and hold the fees...

Staff was honest with the application process, once we applied was held, they didnt try to have ten people apply and hold the fees of all the people, we applied they held the apartment with us, were prompt with reviewing the app and getting us the apartment. Always answered my questions prior to moving in quickly, staff gave me a tour, thanks Andrew, on a random day I stopped by. Gym is good would like a squat rack if possible in the future otherwise clean and quite nice. Business center available as well printer will be available soon! So far so good! Thanks village place :)

Andrew (and the rest of the front office staff) are wonderful! Theyre always so helpful whenever I have questions or need assistance. Was having...

Andrew (and the rest of the front office staff) are wonderful! Theyre always so helpful whenever I have questions or need assistance. Was having trouble with a package from the post office and Andrew brought it to my door! Super grateful for them all going the extra mile to help!

Update: Emma reached out to me through e-mail assuring me that this issue would be resolved. Once I provided her with the updated email...

Update: Emma reached out to me through e-mail assuring me that this issue would be resolved. Once I provided her with the updated email she told me it shouldnt take more than 24 hours to get the new email account registered. She emailed me after business hours and advised me that the account was registered sooner than expected and try to accept the invite to the Amazon Hub System. Sure enough the e-mail was there and I was able to get enrolled. Emma went above and beyond in ensuring that my issue received attention and was addressed. Emma was just recently promoted to the Associate Property Manager and I can certainly see why. I highly recommend you renting from Village Place! The touring and application process was very smooth. I toured an apartment with Emma and decided to put my application in. Once approved the move-in process was painless. The buildings were just recently built and are very modern. My only issue so far has been with their advertised Amazon Hub Locker, which was one of the main reasons I chose this location over others. I realized that the email Village Place enrolled my Amazon Hub Locker account to, never received emails from Amazon my entire time having an account, as if my email just blocked everything from Amazon. So I changed my Amazon email to an Outlook account and I started receiving Amazon emails again. I then went to the Village Place Office and explained my issue with the staff and they seemed helpful, they told me they would try changing my email and would call me when it was finished. I never received a call. A few days later I went back to the office to ask if the email was ever changed and was told that I had to call Amazon myself and deal with the issue through them since its their locker. I called Amazon three different times, today being the most recent. Each time the Amazon Hub Locker Rep always tells me that they cannot make changes to a Residents Enrollment and that this is done through the property manager. I discussed this with the staff at Village Place and explained that Amazon told me it had to be done through the property manager. I was again told that I had to call Amazon. Its frustrating that nobody was willing take the time to address this issue and actually resolve it. Nobody seemed to actually care and just kept telling me that I needed to call Amazon, only for Amazon to tell me its actually done through the property manager. So because this issue wasnt worth Village Place addressing, anytime a package from Amazon is delivered to the lockers, I will have to wait until business hours and ask a staff member to open the locker for me. Otherwise, I will have to wait on hold with Amazon and try to get codes for each individual order. So if youre looking to rent here and use Amazon quite often, make sure you never need to change your email. Other than that I would recommend this Apartment Community.

First place where maintenance provides you with updates of what is going on. Communication is awesome and the job Luke did in my dining...

First place where maintenance provides you with updates of what is going on. Communication is awesome and the job Luke did in my dining room ceiling was amazing! Cant tell anything was ever wrong! Pretty happy to be here almost 2 years now!

From the very start to finish Amanda has been amazing... was extremely informative and patient since the very beginning. She always take the time...

From the very start to finish Amanda has been amazing... was extremely informative and patient since the very beginning. She always take the time to explain and goes above and beyond.. The neighborhood is such a nice and quiet area, very clean and well kept. I would definitely recommend Village Place and asking for Amanda will always be great!