Regency Woods

I would probably give 3.5 if that was an option. The 1-1.5 star reduction is not necessarily because of anything that the management has...

I would probably give 3.5 if that was an option. The 1-1.5 star reduction is not necessarily because of anything that the management has control over. What other people say about the noise issues with neighbors is true, there is definitely thin walls in these apartments. What some people may not understand from a property manager's perspective (I am in property management so I do) is that there is nothing they can actually do about it. The cost of REBUILDING a building to reduce the issues is beyond the worth of doing so. That is what would have to be done to change it on the physical aspects of the building being the main problem here. However, the management team here is more than happy to try and assist you with the issues experienced because of this part of living here-which they really don't have to be willing to when someone signs up to live in a multi-family housing unit. With the noise issues I experienced, they sent notices, made personal phone calls, and even offered to transfer me to another apartment FREE OF CHARGE which I know being behind the scenes is an expensive venture. You lose money on both apartments when transferring someone after they have moved in without the resident making any financial contribution to that process. The only other issue I had was with a maintenance issue regarding a leak on the foundation. The person I initially dealt with in the office was rude, did not respond appropriately, and did not offer the correct solution. At the time this was of course quite frustrating, however I explained to her from someone in the industry what I needed done to properly deal with the issue and it was taken care of in the proper time frame once pushed along to higher people. I believe she was relatively new and unexperienced, and it was relayed to me by the manager of the community that she would be receiving some additional training to ensure that in future similar situations others would not experience the same service I did. People who say there isn't parking are not incorrect, however every apartment comes with a reserved parking space which is more than a lot of communities offer for no additional charge and is more than kind of them to do. There is not a ton of additional parking but again, this is the life of multi-family living and honestly is something you sign up for when not buying your own home with as much parking as you want. The apartments are remodeled well, the service team is prompt and respectful, the office team is nice and responsive with all issues, and the property offers a great location with a nice setting and good amenities at a fair price. these are some of the better apartments in the area and I can attest to this as I looked at 13 other communities in the area before choosing this community and I am of the harshest judgers of apartments as I work at an apartment community. As far as move-outs go people are complaining about move-out charges that are standard at every apartment community and are of the actual cost of them getting the apartment ready for the next person. They do not over charge by an means, and it does take a long time and a lot of money to get an apartment ready for another person to move in. I can attest to the cost and I know they charge fairly even looking at other reviews on here, not just my experience. Overall I would recommend this community especially compared to what else is in the area. If you are noise sensitive, go with a top floor apartment and you won't have that issue.

Great location. Highways, shopping malls are really close. Great view. Front desk Staff is nice and welcoming. Maintenance is easy to schedule via online...

Great location. Highways, shopping malls are really close. Great view. Front desk Staff is nice and welcoming. Maintenance is easy to schedule via online portal and they respond quickly. I really loved their community program, they did multiple events every month and it was great. Especially, pool party on summer is awesome. Hats off to Danica and S..(sorry forgot name), they rock!!!! I only gave 3 stars due to: 1) parking availability 2) Where I lived, it was not very peaceful. Our neighbors were too loud. 3) don't expect to get your security deposit back. Once you plan to leave your apartment, do not spend time to clean it up since they will charge you on every small stuff they can. But make sure you take picture before you move in and write down everything, even dirt in light fixtures in your bathroom 4) Kitchen light keeps going out, and get used to requesting multiple work order.

The area is nice, but you pay a high price for it. The amenities are small and few. The staff changes often and will...

The area is nice, but you pay a high price for it. The amenities are small and few. The staff changes often and will give you different answers. The apartments have a bad setup. It is impossible to tell where the dining room ends and living room begins. The worst part it how dark they are. I felt like I lived in a cave. I had friends in other units that weren't as bad. There is no storage space! The updates and appliances are nice.

I've lived at Regency Woods Apartment Homes (RW) for almost two years now, and I've loved it. I formerly lived at The Landing and...

I've lived at Regency Woods Apartment Homes (RW) for almost two years now, and I've loved it. I formerly lived at The Landing and it's a night-and-day difference. I chose this apartment originally because it was far nicer on the inside than many of the others I was seeing - no crappy patch jobs on the walls, no staining, nothing that I would wrinkle my nose at or think to myself "It's great except for...". When we initially moved in we noted a urine smell in one of the bedrooms during our move-in inspection, and they had the carpet pulled up, the floor sealed, and new carpet put down in 24 hours, and there hasn't been a hint of a smell since then. The staff at RW has had some high turnover in the last year, but that hasn't impacted the service. They've always been responsive and helpful with any issues - which have been few and far between. One of the things I love most is the quiet - It's very peaceful. Our apartment has great airflow, with windows (and a double sliding glass door) on three out of four walls. The double slider takes up the entire wall in the living room, and we get lots of light - but no direct sun in the apartment, so it stays cooler in the summer. Now if my downstairs neighbor would just stop slamming her door... :-)

I moved here nearly two years ago. I have the garage/storage bldg. I do like the area at Regency Woods where I live, however,...

I moved here nearly two years ago. I have the garage/storage bldg. I do like the area at Regency Woods where I live, however, I am happy I don't live at the other buildings. Management are very professional. The maintenance techs are wonderful, also. The rent is high, but, you have to consider, when it comes to apartments, you get what you pay for. My six-plex is quiet, thank goodness. I feel comfortable here. I do, however, hope they do not raise my rent next year too high, because I won't be able to afford it. Overall, I enjoy this apartment.

Don't expect your deposit back at move out time - they told me that I could hang things on my wall up to the...

Don't expect your deposit back at move out time - they told me that I could hang things on my wall up to the size of a number 2 pencil. Then they told me that they needed to do a full paint on the place, and were going to charge me for 4 hours of cleaning (even though my mom and I spent hours cleaning the place). These people do not respect the term "normal wear and tear". Other than that, there are some things that are great about the apartments - nice stainless steel appliances, no screaming kids, and a lot of wooded area. Parking on the weekends can be a bit of a hassle - not enough space to accommodate residents and their visitor's vehicles.

I moved in here April 2013, me and my husband are newly weds and seriously a wrong turn to look for some other apartments...

I moved in here April 2013, me and my husband are newly weds and seriously a wrong turn to look for some other apartments brought us here! =] I could not be any happier to have moved here, apartments are well kept inside and outside, no neighbors around me just on top and its noise proof walls lol I am so sad that our rent just went up but seriously its well worth it. Everything in our apartment works well so we have had no reason to go to the management for anything but when we have gone they are always attentive and very nice. I am 24 years old and I am telling you the price is worth for what you are getting! And the neighbors, well I have never met them, or seen them, There are a lot of young professionals leaving here, and all respectful (at least the ones ive seen!)

Lived here for a little bit over 1 year. It cost a bit more than the surrounding apartments, but that was nice because it...

Lived here for a little bit over 1 year. It cost a bit more than the surrounding apartments, but that was nice because it kept some of the dirtbags out....