Signature Pointe

FYI they ask their residents to write positive reviews for money off their rent so please don't be fooled. The property manager, Tabitha is...

FYI they ask their residents to write positive reviews for money off their rent so please don't be fooled. The property manager, Tabitha is not personable at all. Doesn't show interest in her residence, never smiles and always seem to be in a fowl mood. When I first moved in, the property was in the process of going through some renovations. Within the first week my A/c unit went out and I was without air for over 2 weeks in the mists of summer, my ice maker was not working, and the wood flooring was coming apart. My dish washer broke twice and my oven stopped working as well. Because of the type of appliances they have in the units, they are dependent on maker of the product to come out and service them which takes several weeks. The weeks leading up to my move out, the guest bathroom ceiling began to leak and continues to leak up to my move out. The property manager also would not do a walk through with me and said she had to do it after I moved out. A month later, I received a letter from the management company stating that they were charging me $780.00. I have lived in many places due to work moving me and I have never been charged anything upon move out because I am a very clean person. They charged me $175 for trash removal when there was nothing left in the apartment, $80 to clean the fridge, $50 general kitchen cleaning, $70 to clean the stove, and $35 for the microwave all of which was that was spotless. They also charged me $50 to clean the patio when again there was nothing on it, $60 to clean the tub that the ceiling was leaking on, and $25 for the vanity in the bathroom where the ceiling was leaking. The fees when on from there, $60 to replace the blinds which I was happy to pay for but was told by maintenance not to worry about, $50 for "holes in the wall" when there were no holes because I patched everything and informed them of this and was told again not to worry because they would re paint anyways and finally $75 for shelf repairs when there were no shelves to replace. When I called to discuss these bogus charges, Tabitha referred me to their collections department. I have tried contacted them 9 times and cannot get any one to call me back to dispute and since they are doing nothing, I am going to write this same review on every media outlet that I can find so other do not get screwed over by this property like I did. View Less

So far I have been nothing but please with this apartment complex, management team, office staff, and even maintenance. This is my first apartment...

So far I have been nothing but please with this apartment complex, management team, office staff, and even maintenance. This is my first apartment complex and it's great!! Keep up the great work!! Hannah rocks!!!! From the day I applied she has been nothing but friendly! Appril Williams

Not a resident..YET but through my whole process of applying and getting documents they were so helpful. Especially Ms.Hannah!! She was great!! My first...

Not a resident..YET but through my whole process of applying and getting documents they were so helpful. Especially Ms.Hannah!! She was great!! My first apartment and I cant wait to move in. The are is quiet and super clean. Ms. Hannah took the time to show me around on a Saturday!!

I moved in to Signature Pointe in November of 2017. I have had nothing but and excellent experience. The property is always kept clean...

I moved in to Signature Pointe in November of 2017. I have had nothing but and excellent experience. The property is always kept clean and landscaped. The dog walking areas are always equipped with bags and the cans are never full. Any maintenance requests have been handled almost immediately and by the most professional and friendly group of people. The office staff always has a smile on their face and are so friendly. I don't ever want to live anywhere else. I will be staying.