Copenhagen Enterprises has the best, most responsive staff I have experienced as a renter. Not long after moving in, I noticed the bathtub spout...
Copenhagen Enterprises has the best, most responsive staff I have experienced as a renter.
Not long after moving in, I noticed the bathtub spout was a little loose, sent a quick email in the evening, and it was repaired the very next day. Recently, there was a 100 degree day in the forecast and I emailed the team (after hours) asking if it was even possible for someone to install a window air conditioning unit in the next few days. They called me the next morning to coordinate and said they could make the install once I purchased the unit and brought it home. We even chatted about which unit would be best suited for the space while I was at the store! I placed the ac box under the window, went to work, and it was installed by the time I got home! I certainly understand I'm not their only tenant and I can't even tell you HOW MUCH I APPRECIATE that experience alone. My request was very last minute.
I feel like this team actually cares about their tenants! They have a service where you can text the team with questions or concerns and are incredibly responsive. On the off chance there is an issue in the building, they keep you informed by text or email and move quickly to solve the problem.
I absolutely love my little dog-friendly apartment with hardwood floors, stainless appliances, gas stove, built-in storage, wooden blinds, and fantastic closet space. I currently don't take advantage of the additional storage in the building but mini-units are available at a reasonable price. I've never had to wait to wash my clothes as there are three spacious washers and three dryers available. The building is older and has that character and charm I was searching for. They just refreshed the paint in the stairwells and hallways. The other tenants in the building are great but I understand that's just a lucky situation. Someone even offered to help nurse my little house plant back to health as I do NOT have a green thumb. Nose level is minimal despite hardwood floors above my apartment. It's a busy and fun neighborhood near a grocery co-op, restaurants, cafes, located about a mile from Lake Calhoun/Bde Maka Ska.
If this company has a vacancy that is right for your needs, I would certainly encourage you to consider renting from them. Although I haven't been at my current apartment for very long but I have had a wonderful experience thus far! The customer service and reliability of Copenhagen Enterprises are top notch.