Update: As of today May 4th, 2022 I felt the need to post my second update for Westwood Park.....Eddie, head of maintenance fixed a...
Update: As of today May 4th, 2022 I felt the need to post my second update for Westwood Park.....Eddie, head of maintenance fixed a work order we had placed, and was awesome, fast and respectful! Eddie did a fantastic job fixing our issue correctly and was such a nice gentleman too!!! Yet, another reason I am so happy we chose Westwood Park as our new home! 10+ stars for Eddie too!!!
We met with Ed for our move in process appointment and everything went perfectly, which I was expecting due to Ed's outstanding customer service earlier in the week! Ed also introduced us to Westwood Park's Manager, Carmen, and she was just as lovely and equally customer service driven, and super sweet as both Ed and Dilcia!!! Carmen welcomed us so warmly, and said if we ever needed her she would gladly be there to offer assistance! Seriously, I hope Westwood Park will be our forever home now!!! I feel so blessed that I can raise my child in such a beautiful and loving environment!! Thank you Carmen, Ed and Dilcia for making this process so much easier for me and my child! I will be forever grateful to you three, and know without a shadow of a doubt, I made the absolute best decision in moving here for both my child and I!
I called Westwood Park's leasing office today and spoke with the most professional and customer oriented gentleman whose name was Ed. I was stressed out needing to find a place to live asap and Ed was not only completely calming, but understanding, helpful and exhibited outstanding customer service during my phone conversation with him! He set up an immediate appointment and I headed over and was blown away by the absolutely gorgeous grounds!!! It was meticulously maintained and I literally thought I was in Valencia for a moment! It was even nicer than the properties I have seen in Valencia!
I entered their leasing office with my child and loved Ed and his coworker Dilcia in person even more, as well as their beautifully decorated leasing office!!! Ed was ready to take us on the tour of the available unit I inquired about and we were extremely thrilled when we saw just how perfect it was for us!!! Ed quickly brought us back into the office and got the application process started immediately. I must say Ed was extremely helpful and calming during my stressful time limit and made it so much easier on me! Dilcia was also amazing and just a sweetheart too! My child even forgot her backpack in their leasing office,and an honest tenant turned it in and Ed gave me a call immediately to let me know! Another fantastic sign that this was the perfect choice in a new place to call home for my child and I!! We feel so blessed to have found Westwood Park and can't wait to move in!! Ed and Dilcia are amazing people and first class in every way, as is their beautiful property!!!