Landmark Apartments

When I first visited the property I was shown one of the renovated apartments and I was assured that my apartment would look very...

When I first visited the property I was shown one of the renovated apartments and I was assured that my apartment would look very similar to that, however when I was given my keys I found that Quest Management pulled the old bait and switch—the appliances were old, and some showed considerable wear and tear. The carpet showed signs of previous water damage and there were several unsealed holes in the walls and baseboards. About month into my lease, my A/C unit stopped working and it took four months for them to repair it. Maintenance brought in a window A/C unit, but it was poorly installed which allowed several insects to enter my home. I had to buy a can of Raid to spray around the windows and the A/C unit the alternative would have been surviving the summer with NO A/C. I have had issues with pests since day one. I woke up one morning to find my kitchen floor covered in maggots. I later learned that the maggots were the result of flies that had gotten into my apartment and died, but when I voiced my concerns to management they put me on the pest control rotation schedule—which took care of the maggots, but not the flies which entered my apartment regularly through the kitchen windows (because the screens were broken). This place is infested with mice, you can hear them in the walls, and they used my stove to gain access to the countertops leaving their droppings behind. I went on a weekend trip and when I returned the top of the stove was covered in mouse droppings! At the start of July, I noticed that there was a leak coming from my living room ceiling. Maintenance “fixed” the issue and the leaking stopped for about a day, only to start up again even worse than before. I put in five different work requests, and it wasn’t until my ceiling fell in AND I emailed the Regional Manager of Quest Management that anything was done about the problem and then it took even longer for management to send a contractor in to fix the damage to my ceiling! Please do not ignore the negative reviews they are absolutely accurate (the 5-star reviews are indeed written by Quest Management staff)! Landmark Apartments may be cheaper than many of the surrounding properties and while that may be enticing to many, this place is not worth the headache.