The Gallery Apartments

Management does not care about maintenance requests that are not imperative to fix, as we have had a broken kitchen appliance and drawer since...

Management does not care about maintenance requests that are not imperative to fix, as we have had a broken kitchen appliance and drawer since we moved in over a year ago. As a girl who often works late nights as a bar server, I asked management if I could park in the lot immediately in front of my apartment rather than the spot I was given over a hundred yards away (and no, at night there is no lighting between my apartment building and spot). Rather than swap me out with another tenant so that we could BOTH benefit from spots closer to their own buildings, management took their usual lazy route and shrugged their shoulders. In another parking lot incident, my roommate spent one night in a spot that is always empty. He walked to class at 9, when he got back at 12 the car was gone. Management had his plate number, but they never bothered to call or knock on the door to give a warning (I was home at the time). After towing, there was absolutely no note or call to let us know where his truck was, so we had to wait for the lady to return to the office after her lunch break so that she could tell us it is at Randys. She didnt bother to tell us that we could only pick up by appointment, or that most major cards could not be used.

Have been living here for two years, loved it the first year when we were under a different leasing company. After switching to IMM...

Have been living here for two years, loved it the first year when we were under a different leasing company. After switching to IMM though it's appalling to see how little they do for you. I pay extra for a parking spot that is always filled with a new vehicle and there's never been a repercussion and I was even asked to just park on the street and wait for the car to leave when I went directly to their office to address the issue. And I won't even get into the complete disregard for the quiet hours, the lack of upkeep in the parking lots (unless burying residents cars with a snowblower counts), and just the poor management through and through. But hey the apartments look nice and there's a hot tub to help you relax after talking in circles with an IMM representative